Customerasks howlong theservice willtakeSchedule 3appointmentswith RecallsHit 250outboundcallsHit 250appointmentsSchedule 3SOPappointmentsSchedule 5shuttleappointmentsHit 1000outboundcallsSchedule 20appointmentsin one dayCustomerneedsroadsideScheduled 3Valetappointment'sHit 500outboundcallsCustomerasks forsame dayappointmentCustomersays theyneed to speakwith theirhusband/wifeCustomerasks for aloanervehicleCustomerasks fordiscountsSchedule 60appointmentsin one weekCustomersays theyjust misseda callCustomerasks for arentalvehicleCustomerneeds awindshieldreplacementHit 200appointmentsCustomerdoesn'tlike ourDiag FeeCustomerasks tospeak witha ManagerCustomersaysTPMSlight is onCustomer isupset theiradvisorhasn't calledthem backCustomerasks howlong theservice willtakeSchedule 3appointmentswith RecallsHit 250outboundcallsHit 250appointmentsSchedule 3SOPappointmentsSchedule 5shuttleappointmentsHit 1000outboundcallsSchedule 20appointmentsin one dayCustomerneedsroadsideScheduled 3Valetappointment'sHit 500outboundcallsCustomerasks forsame dayappointmentCustomersays theyneed to speakwith theirhusband/wifeCustomerasks for aloanervehicleCustomerasks fordiscountsSchedule 60appointmentsin one weekCustomersays theyjust misseda callCustomerasks for arentalvehicleCustomerneeds awindshieldreplacementHit 200appointmentsCustomerdoesn'tlike ourDiag FeeCustomerasks tospeak witha ManagerCustomersaysTPMSlight is onCustomer isupset theiradvisorhasn't calledthem back

FEBRUARY SERVICE BDC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer asks how long the service will take
  2. Schedule 3 appointments with Recalls
  3. Hit 250 outbound calls
  4. Hit 250 appointments
  5. Schedule 3 SOP appointments
  6. Schedule 5 shuttle appointments
  7. Hit 1000 outbound calls
  8. Schedule 20 appointments in one day
  9. Customer needs roadside
  10. Scheduled 3 Valet appointment's
  11. Hit 500 outbound calls
  12. Customer asks for same day appointment
  13. Customer says they need to speak with their husband/wife
  14. Customer asks for a loaner vehicle
  15. Customer asks for discounts
  16. Schedule 60 appointments in one week
  17. Customer says they just missed a call
  18. Customer asks for a rental vehicle
  19. Customer needs a windshield replacement
  20. Hit 200 appointments
  21. Customer doesn't like our Diag Fee
  22. Customer asks to speak with a Manager
  23. Customer says TPMS light is on
  24. Customer is upset their advisor hasn't called them back