WrongDepartmentOn Holdfor Lessthan 10MinutesCall BackTime NotMetNoAnswerCall WenttoVoicemailTransferredMultipleTimesCallDroppedOn Holdfor Overan HourSworeat IVROn Holdfor 10+MinutesCallWasMissedRepHungUpVoicemailLoopNoCallbackSworeat RepCan'tUnderstandRepLanguageBarrierCall Wentto theWrongNumberRep Put Youon Hold andDisconnectedHungUp onRepSystemCrashRep Didn'tKnow theAnswerIVRLoopRepWasRudeWrongDepartmentOn Holdfor Lessthan 10MinutesCall BackTime NotMetNoAnswerCall WenttoVoicemailTransferredMultipleTimesCallDroppedOn Holdfor Overan HourSworeat IVROn Holdfor 10+MinutesCallWasMissedRepHungUpVoicemailLoopNoCallbackSworeat RepCan'tUnderstandRepLanguageBarrierCall Wentto theWrongNumberRep Put Youon Hold andDisconnectedHungUp onRepSystemCrashRep Didn'tKnow theAnswerIVRLoopRepWasRude

WTM Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrong Department
  2. On Hold for Less than 10 Minutes
  3. Call Back Time Not Met
  4. No Answer
  5. Call Went to Voicemail
  6. Transferred Multiple Times
  7. Call Dropped
  8. On Hold for Over an Hour
  9. Swore at IVR
  10. On Hold for 10+ Minutes
  11. Call Was Missed
  12. Rep Hung Up
  13. Voicemail Loop
  14. No Callback
  15. Swore at Rep
  16. Can't Understand Rep
  17. Language Barrier
  18. Call Went to the Wrong Number
  19. Rep Put You on Hold and Disconnected
  20. Hung Up on Rep
  21. System Crash
  22. Rep Didn't Know the Answer
  23. IVR Loop
  24. Rep Was Rude