On Hold for 10+ Minutes Voicemail Loop IVR Loop Language Barrier Rep Didn't Know the Answer Transferred Multiple Times System Crash Call Dropped Call Went to Voicemail Rep Was Rude Call Back Time Not Met On Hold for Over an Hour Hung Up on Rep Rep Hung Up No Answer Can't Understand Rep Swore at IVR Rep Put You on Hold and Disconnected Wrong Department Call Went to the Wrong Number No Callback Call Was Missed On Hold for Less than 10 Minutes Swore at Rep On Hold for 10+ Minutes Voicemail Loop IVR Loop Language Barrier Rep Didn't Know the Answer Transferred Multiple Times System Crash Call Dropped Call Went to Voicemail Rep Was Rude Call Back Time Not Met On Hold for Over an Hour Hung Up on Rep Rep Hung Up No Answer Can't Understand Rep Swore at IVR Rep Put You on Hold and Disconnected Wrong Department Call Went to the Wrong Number No Callback Call Was Missed On Hold for Less than 10 Minutes Swore at Rep
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
On Hold for 10+ Minutes
Voicemail Loop
IVR Loop
Language Barrier
Rep Didn't Know the Answer
Transferred Multiple Times
System Crash
Call Dropped
Call Went to Voicemail
Rep Was Rude
Call Back Time Not Met
On Hold for Over an Hour
Hung Up on Rep
Rep Hung Up
No Answer
Can't Understand Rep
Swore at IVR
Rep Put You on Hold and Disconnected
Wrong Department
Call Went to the Wrong Number
No Callback
Call Was Missed
On Hold for Less than 10 Minutes
Swore at Rep