Rep Put Youon Hold andDisconnectedCall Wentto theWrongNumberWrongDepartmentHungUp onRepCan'tUnderstandRepRepWasRudeOn Holdfor Overan HourNoCallbackNoAnswerLanguageBarrierRep Didn'tKnow theAnswerVoicemailLoopSworeat IVRSystemCrashCall BackTime NotMetSworeat RepCallWasMissedOn Holdfor 10+MinutesTransferredMultipleTimesRepHungUpOn Holdfor Lessthan 10MinutesCall WenttoVoicemailIVRLoopCallDroppedRep Put Youon Hold andDisconnectedCall Wentto theWrongNumberWrongDepartmentHungUp onRepCan'tUnderstandRepRepWasRudeOn Holdfor Overan HourNoCallbackNoAnswerLanguageBarrierRep Didn'tKnow theAnswerVoicemailLoopSworeat IVRSystemCrashCall BackTime NotMetSworeat RepCallWasMissedOn Holdfor 10+MinutesTransferredMultipleTimesRepHungUpOn Holdfor Lessthan 10MinutesCall WenttoVoicemailIVRLoopCallDropped

WTM Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep Put You on Hold and Disconnected
  2. Call Went to the Wrong Number
  3. Wrong Department
  4. Hung Up on Rep
  5. Can't Understand Rep
  6. Rep Was Rude
  7. On Hold for Over an Hour
  8. No Callback
  9. No Answer
  10. Language Barrier
  11. Rep Didn't Know the Answer
  12. Voicemail Loop
  13. Swore at IVR
  14. System Crash
  15. Call Back Time Not Met
  16. Swore at Rep
  17. Call Was Missed
  18. On Hold for 10+ Minutes
  19. Transferred Multiple Times
  20. Rep Hung Up
  21. On Hold for Less than 10 Minutes
  22. Call Went to Voicemail
  23. IVR Loop
  24. Call Dropped