Rep Hung Up Call Dropped Call Went to Voicemail On Hold for 10+ Minutes Voicemail Loop No Callback On Hold for Over an Hour Call Was Missed Rep Put You on Hold and Disconnected On Hold for Less than 10 Minutes Swore at IVR Swore at Rep Rep Didn't Know the Answer Call Back Time Not Met Hung Up on Rep Wrong Department Language Barrier Can't Understand Rep Call Went to the Wrong Number IVR Loop Rep Was Rude No Answer System Crash Transferred Multiple Times Rep Hung Up Call Dropped Call Went to Voicemail On Hold for 10+ Minutes Voicemail Loop No Callback On Hold for Over an Hour Call Was Missed Rep Put You on Hold and Disconnected On Hold for Less than 10 Minutes Swore at IVR Swore at Rep Rep Didn't Know the Answer Call Back Time Not Met Hung Up on Rep Wrong Department Language Barrier Can't Understand Rep Call Went to the Wrong Number IVR Loop Rep Was Rude No Answer System Crash Transferred Multiple Times
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Rep Hung Up
Call Dropped
Call Went to Voicemail
On Hold for 10+ Minutes
Voicemail Loop
No Callback
On Hold for Over an Hour
Call Was Missed
Rep Put You on Hold and Disconnected
On Hold for Less than 10 Minutes
Swore at IVR
Swore at Rep
Rep Didn't Know the Answer
Call Back Time Not Met
Hung Up on Rep
Wrong Department
Language Barrier
Can't Understand Rep
Call Went to the Wrong Number
IVR Loop
Rep Was Rude
No Answer
System Crash
Transferred Multiple Times