On Holdfor Overan HourOn Holdfor Lessthan 10MinutesCall BackTime NotMetSworeat RepTransferredMultipleTimesHungUp onRepCallDroppedRep Put Youon Hold andDisconnectedRepHungUpWrongDepartmentCallWasMissedOn Holdfor 10+MinutesLanguageBarrierRep Didn'tKnow theAnswerCan'tUnderstandRepCall WenttoVoicemailSystemCrashRepWasRudeNoCallbackNoAnswerIVRLoopSworeat IVRCall Wentto theWrongNumberVoicemailLoopOn Holdfor Overan HourOn Holdfor Lessthan 10MinutesCall BackTime NotMetSworeat RepTransferredMultipleTimesHungUp onRepCallDroppedRep Put Youon Hold andDisconnectedRepHungUpWrongDepartmentCallWasMissedOn Holdfor 10+MinutesLanguageBarrierRep Didn'tKnow theAnswerCan'tUnderstandRepCall WenttoVoicemailSystemCrashRepWasRudeNoCallbackNoAnswerIVRLoopSworeat IVRCall Wentto theWrongNumberVoicemailLoop

WTM Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On Hold for Over an Hour
  2. On Hold for Less than 10 Minutes
  3. Call Back Time Not Met
  4. Swore at Rep
  5. Transferred Multiple Times
  6. Hung Up on Rep
  7. Call Dropped
  8. Rep Put You on Hold and Disconnected
  9. Rep Hung Up
  10. Wrong Department
  11. Call Was Missed
  12. On Hold for 10+ Minutes
  13. Language Barrier
  14. Rep Didn't Know the Answer
  15. Can't Understand Rep
  16. Call Went to Voicemail
  17. System Crash
  18. Rep Was Rude
  19. No Callback
  20. No Answer
  21. IVR Loop
  22. Swore at IVR
  23. Call Went to the Wrong Number
  24. Voicemail Loop