Rep Put You on Hold and Disconnected Call Went to the Wrong Number Wrong Department Hung Up on Rep Can't Understand Rep Rep Was Rude On Hold for Over an Hour No Callback No Answer Language Barrier Rep Didn't Know the Answer Voicemail Loop Swore at IVR System Crash Call Back Time Not Met Swore at Rep Call Was Missed On Hold for 10+ Minutes Transferred Multiple Times Rep Hung Up On Hold for Less than 10 Minutes Call Went to Voicemail IVR Loop Call Dropped Rep Put You on Hold and Disconnected Call Went to the Wrong Number Wrong Department Hung Up on Rep Can't Understand Rep Rep Was Rude On Hold for Over an Hour No Callback No Answer Language Barrier Rep Didn't Know the Answer Voicemail Loop Swore at IVR System Crash Call Back Time Not Met Swore at Rep Call Was Missed On Hold for 10+ Minutes Transferred Multiple Times Rep Hung Up On Hold for Less than 10 Minutes Call Went to Voicemail IVR Loop Call Dropped
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Rep Put You on Hold and Disconnected
Call Went to the Wrong Number
Wrong Department
Hung Up on Rep
Can't Understand Rep
Rep Was Rude
On Hold for Over an Hour
No Callback
No Answer
Language Barrier
Rep Didn't Know the Answer
Voicemail Loop
Swore at IVR
System Crash
Call Back Time Not Met
Swore at Rep
Call Was Missed
On Hold for 10+ Minutes
Transferred Multiple Times
Rep Hung Up
On Hold for Less than 10 Minutes
Call Went to Voicemail
IVR Loop
Call Dropped