NoAnswerCallWasMissedOn Holdfor 10+MinutesSworeat IVRWrongDepartmentOn Holdfor Lessthan 10MinutesRepWasRudeCall BackTime NotMetCallDroppedTransferredMultipleTimesLanguageBarrierHungUp onRepCan'tUnderstandRepSystemCrashRep Put Youon Hold andDisconnectedRepHungUpCall WenttoVoicemailNoCallbackRep Didn'tKnow theAnswerOn Holdfor Overan HourIVRLoopSworeat RepVoicemailLoopCall Wentto theWrongNumberNoAnswerCallWasMissedOn Holdfor 10+MinutesSworeat IVRWrongDepartmentOn Holdfor Lessthan 10MinutesRepWasRudeCall BackTime NotMetCallDroppedTransferredMultipleTimesLanguageBarrierHungUp onRepCan'tUnderstandRepSystemCrashRep Put Youon Hold andDisconnectedRepHungUpCall WenttoVoicemailNoCallbackRep Didn'tKnow theAnswerOn Holdfor Overan HourIVRLoopSworeat RepVoicemailLoopCall Wentto theWrongNumber

WTM Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Answer
  2. Call Was Missed
  3. On Hold for 10+ Minutes
  4. Swore at IVR
  5. Wrong Department
  6. On Hold for Less than 10 Minutes
  7. Rep Was Rude
  8. Call Back Time Not Met
  9. Call Dropped
  10. Transferred Multiple Times
  11. Language Barrier
  12. Hung Up on Rep
  13. Can't Understand Rep
  14. System Crash
  15. Rep Put You on Hold and Disconnected
  16. Rep Hung Up
  17. Call Went to Voicemail
  18. No Callback
  19. Rep Didn't Know the Answer
  20. On Hold for Over an Hour
  21. IVR Loop
  22. Swore at Rep
  23. Voicemail Loop
  24. Call Went to the Wrong Number