Provided areference fora service wedon't offerMention thelast technicianwho was at thecustomer'shomeBook anOPPElectricalCheck (15+Years Old)Clear theCurrentFollow UpsTab as aTeamOvercomeanobjection tobook a callSay theCustomer'sName 3times in asingle callCorrectlyfollowed theCRF processand resolved acustomercomplaintBook 6OB leadsin one dayCall 50customersin a singleday.DirectTransferredPriority 1Call to DSRBook acall inunder 2:30minutesCrosspromoteda tradeThanked thecustomer forbeing anSPPmemberHelped acoworkerCSRs totalbooked OBsare 30+ inone daySaved anSPP memberfromcancellingtheir planBook an OPPPlumbingCheck (HWH6+ Years Old)"We makepipedreams areality!"Booked3 OBs inone hourPut thename ofa customer'spet in ajob summary"You're goingto love thistechnician,by the way.""Who doesyour annualheatcheck?"Made acustomerlaughBook aSilo 3HVAC callProvided areference fora service wedon't offerMention thelast technicianwho was at thecustomer'shomeBook anOPPElectricalCheck (15+Years Old)Clear theCurrentFollow UpsTab as aTeamOvercomeanobjection tobook a callSay theCustomer'sName 3times in asingle callCorrectlyfollowed theCRF processand resolved acustomercomplaintBook 6OB leadsin one dayCall 50customersin a singleday.DirectTransferredPriority 1Call to DSRBook acall inunder 2:30minutesCrosspromoteda tradeThanked thecustomer forbeing anSPPmemberHelped acoworkerCSRs totalbooked OBsare 30+ inone daySaved anSPP memberfromcancellingtheir planBook an OPPPlumbingCheck (HWH6+ Years Old)"We makepipedreams areality!"Booked3 OBs inone hourPut thename ofa customer'spet in ajob summary"You're goingto love thistechnician,by the way.""Who doesyour annualheatcheck?"Made acustomerlaughBook aSilo 3HVAC call

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided a reference for a service we don't offer
  2. Mention the last technician who was at the customer's home
  3. Book an OPP Electrical Check (15+ Years Old)
  4. Clear the Current Follow Ups Tab as a Team
  5. Overcome an objection to book a call
  6. Say the Customer's Name 3 times in a single call
  7. Correctly followed the CRF process and resolved a customer complaint
  8. Book 6 OB leads in one day
  9. Call 50 customers in a single day.
  10. Direct Transferred Priority 1 Call to DSR
  11. Book a call in under 2:30 minutes
  12. Cross promoted a trade
  13. Thanked the customer for being an SPP member
  14. Helped a coworker
  15. CSRs total booked OBs are 30+ in one day
  16. Saved an SPP member from cancelling their plan
  17. Book an OPP Plumbing Check (HWH 6+ Years Old)
  18. "We make pipe dreams a reality!"
  19. Booked 3 OBs in one hour
  20. Put the name of a customer's pet in a job summary
  21. "You're going to love this technician, by the way."
  22. "Who does your annual heat check?"
  23. Made a customer laugh
  24. Book a Silo 3 HVAC call