(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Provided a
reference for
a service we
don't offer
Mention the last technician who was at the customer's home
Book an OPP Electrical Check (15+ Years Old)
Clear the Current Follow Ups Tab as a Team
Overcome an objection to book a call
Say the Customer's Name 3 times in a single call
Correctly followed the CRF process and resolved a customer complaint
Book 6 OB leads in one day
Call 50 customers in a single day.
Direct Transferred Priority 1 Call to DSR
Book a call in under 2:30 minutes
Cross
promoted
a trade
Thanked the customer for being an SPP member
Helped a
coworker
CSRs total booked OBs are 30+ in one day
Saved an SPP member from cancelling their plan
Book an OPP Plumbing Check (HWH 6+ Years Old)
"We make pipe dreams a reality!"
Booked 3 OBs in one hour
Put the name of
a customer's pet in a
job summary
"You're going
to love this
technician,
by the way."