DirectTransferredPriority 1Call to DSRPut thename ofa customer'spet in ajob summaryBook acall inunder 2:30minutes"You're goingto love thistechnician,by the way."CSRs totalbooked OBsare 30+ inone dayBook aSilo 3HVAC callSaved anSPP memberfromcancellingtheir planOvercomeanobjection tobook a callCorrectlyfollowed theCRF processand resolved acustomercomplaintProvided areference fora service wedon't offerBook anOPPElectricalCheck (15+Years Old)Mention thelast technicianwho was at thecustomer'shomeBook an OPPPlumbingCheck (HWH6+ Years Old)Call 50customersin a singleday.Book 6OB leadsin one dayThanked thecustomer forbeing anSPPmemberHelped acoworkerBooked3 OBs inone hourCrosspromoteda trade"Who doesyour annualheatcheck?"Clear theCurrentFollow UpsTab as aTeam"We makepipedreams areality!"Say theCustomer'sName 3times in asingle callMade acustomerlaughDirectTransferredPriority 1Call to DSRPut thename ofa customer'spet in ajob summaryBook acall inunder 2:30minutes"You're goingto love thistechnician,by the way."CSRs totalbooked OBsare 30+ inone dayBook aSilo 3HVAC callSaved anSPP memberfromcancellingtheir planOvercomeanobjection tobook a callCorrectlyfollowed theCRF processand resolved acustomercomplaintProvided areference fora service wedon't offerBook anOPPElectricalCheck (15+Years Old)Mention thelast technicianwho was at thecustomer'shomeBook an OPPPlumbingCheck (HWH6+ Years Old)Call 50customersin a singleday.Book 6OB leadsin one dayThanked thecustomer forbeing anSPPmemberHelped acoworkerBooked3 OBs inone hourCrosspromoteda trade"Who doesyour annualheatcheck?"Clear theCurrentFollow UpsTab as aTeam"We makepipedreams areality!"Say theCustomer'sName 3times in asingle callMade acustomerlaugh

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Direct Transferred Priority 1 Call to DSR
  2. Put the name of a customer's pet in a job summary
  3. Book a call in under 2:30 minutes
  4. "You're going to love this technician, by the way."
  5. CSRs total booked OBs are 30+ in one day
  6. Book a Silo 3 HVAC call
  7. Saved an SPP member from cancelling their plan
  8. Overcome an objection to book a call
  9. Correctly followed the CRF process and resolved a customer complaint
  10. Provided a reference for a service we don't offer
  11. Book an OPP Electrical Check (15+ Years Old)
  12. Mention the last technician who was at the customer's home
  13. Book an OPP Plumbing Check (HWH 6+ Years Old)
  14. Call 50 customers in a single day.
  15. Book 6 OB leads in one day
  16. Thanked the customer for being an SPP member
  17. Helped a coworker
  18. Booked 3 OBs in one hour
  19. Cross promoted a trade
  20. "Who does your annual heat check?"
  21. Clear the Current Follow Ups Tab as a Team
  22. "We make pipe dreams a reality!"
  23. Say the Customer's Name 3 times in a single call
  24. Made a customer laugh