CourtesyFeedbackProfessionalAchieveLeadExchangeGrantedCustomerSatisfactionFollowUpCoreValuesProductKnowledgeStandardsOwnDeliveryValueTopCheckExpectationsShopCourtsCustomerExperienceE.T.A(EstimatedTime ofArrival)QualifyingCustomersPresentationResponsivenessBuildingRapportServiceChampionsAvailabilitySupaShieldStorePrepI.G.O(IntroduceSelf,Greet,OfferAssistance)ProblemSolvingAccuracyFeaturesM.B.W.A(Manageby WalkingAround)24 hrDeliveryAfterSalesServiceSurveysConsistencyAddOnsEfficiencyCourtesyFeedbackProfessionalAchieveLeadExchangeGrantedCustomerSatisfactionFollowUpCoreValuesProductKnowledgeStandardsOwnDeliveryValueTopCheckExpectationsShopCourtsCustomerExperienceE.T.A(EstimatedTime ofArrival)QualifyingCustomersPresentationResponsivenessBuildingRapportServiceChampionsAvailabilitySupaShieldStorePrepI.G.O(IntroduceSelf,Greet,OfferAssistance)ProblemSolvingAccuracyFeaturesM.B.W.A(Manageby WalkingAround)24 hrDeliveryAfterSalesServiceSurveysConsistencyAddOnsEfficiency

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Courtesy
  2. Feedback
  3. Professional
  4. Achieve
  5. Lead
  6. Exchange Granted
  7. Customer Satisfaction
  8. Follow Up
  9. Core Values
  10. Product Knowledge
  11. Standards
  12. Own Delivery
  13. Value
  14. Top Check
  15. Expectations
  16. Shop Courts
  17. Customer Experience
  18. E.T.A (Estimated Time of Arrival)
  19. Qualifying Customers
  20. Presentation
  21. Responsiveness
  22. Building Rapport
  23. Service Champions
  24. Availability
  25. Supa Shield
  26. Store Prep
  27. I.G.O (Introduce Self,Greet, Offer Assistance)
  28. Problem Solving
  29. Accuracy
  30. Features
  31. M.B.W.A (Manage by Walking Around)
  32. 24 hr Delivery
  33. After Sales Service
  34. Surveys
  35. Consistency
  36. Add Ons
  37. Efficiency