StandardsCoreValuesSupaShieldProductKnowledgeFeaturesAddOnsBuildingRapportAfterSalesServiceFollowUpQualifyingCustomersShopCourtsCustomerSatisfactionProfessionalCustomerExperiencePresentationAchieveLeadExchangeGrantedSurveysTopCheckValueStorePrepFeedbackServiceChampionsExpectationsStandardsCoreValuesSupaShieldProductKnowledgeFeaturesAddOnsBuildingRapportAfterSalesServiceFollowUpQualifyingCustomersShopCourtsCustomerSatisfactionProfessionalCustomerExperiencePresentationAchieveLeadExchangeGrantedSurveysTopCheckValueStorePrepFeedbackServiceChampionsExpectations

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standards
  2. Core Values
  3. Supa Shield
  4. Product Knowledge
  5. Features
  6. Add Ons
  7. Building Rapport
  8. After Sales Service
  9. Follow Up
  10. Qualifying Customers
  11. Shop Courts
  12. Customer Satisfaction
  13. Professional
  14. Customer Experience
  15. Presentation
  16. Achieve
  17. Lead
  18. Exchange Granted
  19. Surveys
  20. Top Check
  21. Value
  22. Store Prep
  23. Feedback
  24. Service Champions
  25. Expectations