E.T.ASurveysQualifyingCustomersCustomerExperienceAchieveFollowUpCoreValuesValueShopCourtsFeaturesConsistencyStandardsPresentationCustomerSatisfactionResponsivenessBuildingRapportEfficiencyI.G.OExchangeGrantedServiceChampionsAfterSalesServiceStorePrepLeadExpectationsSupaShieldProfessionalE.T.ASurveysQualifyingCustomersCustomerExperienceAchieveFollowUpCoreValuesValueShopCourtsFeaturesConsistencyStandardsPresentationCustomerSatisfactionResponsivenessBuildingRapportEfficiencyI.G.OExchangeGrantedServiceChampionsAfterSalesServiceStorePrepLeadExpectationsSupaShieldProfessional

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. E.T.A
  2. Surveys
  3. Qualifying Customers
  4. Customer Experience
  5. Achieve
  6. Follow Up
  7. Core Values
  8. Value
  9. Shop Courts
  10. Features
  11. Consistency
  12. Standards
  13. Presentation
  14. Customer Satisfaction
  15. Responsiveness
  16. Building Rapport
  17. Efficiency
  18. I.G.O
  19. Exchange Granted
  20. Service Champions
  21. After Sales Service
  22. Store Prep
  23. Lead
  24. Expectations
  25. Supa Shield
  26. Professional