E.T.AExpectationsResponsivenessI.G.OCustomerExperienceCoreValuesServiceChampionsConsistencySurveysEfficiencyFollowUpBuildingRapportCustomerSatisfactionAfterSalesServiceValueStandardsExchangeGrantedPresentationProfessionalLeadSupaShieldAchieveFeaturesStorePrepShopCourtsQualifyingCustomersE.T.AExpectationsResponsivenessI.G.OCustomerExperienceCoreValuesServiceChampionsConsistencySurveysEfficiencyFollowUpBuildingRapportCustomerSatisfactionAfterSalesServiceValueStandardsExchangeGrantedPresentationProfessionalLeadSupaShieldAchieveFeaturesStorePrepShopCourtsQualifyingCustomers

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. E.T.A
  2. Expectations
  3. Responsiveness
  4. I.G.O
  5. Customer Experience
  6. Core Values
  7. Service Champions
  8. Consistency
  9. Surveys
  10. Efficiency
  11. Follow Up
  12. Building Rapport
  13. Customer Satisfaction
  14. After Sales Service
  15. Value
  16. Standards
  17. Exchange Granted
  18. Presentation
  19. Professional
  20. Lead
  21. Supa Shield
  22. Achieve
  23. Features
  24. Store Prep
  25. Shop Courts
  26. Qualifying Customers