StandardsSurveysBuildingRapportConsistencyCourtesyCustomerExperienceProfessionalFeaturesE.T.AFollowUpExchangeGrantedShopCourtsAvailabilityPresentationEfficiencyCoreValuesCustomerSatisfactionExpectationsQualifyingCustomersAfterSalesServiceAccuracySupaShieldAchieveResponsivenessStorePrepI.G.OStandardsSurveysBuildingRapportConsistencyCourtesyCustomerExperienceProfessionalFeaturesE.T.AFollowUpExchangeGrantedShopCourtsAvailabilityPresentationEfficiencyCoreValuesCustomerSatisfactionExpectationsQualifyingCustomersAfterSalesServiceAccuracySupaShieldAchieveResponsivenessStorePrepI.G.O

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standards
  2. Surveys
  3. Building Rapport
  4. Consistency
  5. Courtesy
  6. Customer Experience
  7. Professional
  8. Features
  9. E.T.A
  10. Follow Up
  11. Exchange Granted
  12. Shop Courts
  13. Availability
  14. Presentation
  15. Efficiency
  16. Core Values
  17. Customer Satisfaction
  18. Expectations
  19. Qualifying Customers
  20. After Sales Service
  21. Accuracy
  22. Supa Shield
  23. Achieve
  24. Responsiveness
  25. Store Prep
  26. I.G.O