E.T.AProfessionalFollowUpPresentationFeaturesAvailabilityAchieveStorePrepAfterSalesServiceEfficiencyAccuracyShopCourtsResponsivenessConsistencyExpectationsStandardsSupaShieldQualifyingCustomersBuildingRapportExchangeGrantedSurveysCustomerSatisfactionCourtesyCoreValuesCustomerExperienceI.G.OE.T.AProfessionalFollowUpPresentationFeaturesAvailabilityAchieveStorePrepAfterSalesServiceEfficiencyAccuracyShopCourtsResponsivenessConsistencyExpectationsStandardsSupaShieldQualifyingCustomersBuildingRapportExchangeGrantedSurveysCustomerSatisfactionCourtesyCoreValuesCustomerExperienceI.G.O

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. E.T.A
  2. Professional
  3. Follow Up
  4. Presentation
  5. Features
  6. Availability
  7. Achieve
  8. Store Prep
  9. After Sales Service
  10. Efficiency
  11. Accuracy
  12. Shop Courts
  13. Responsiveness
  14. Consistency
  15. Expectations
  16. Standards
  17. Supa Shield
  18. Qualifying Customers
  19. Building Rapport
  20. Exchange Granted
  21. Surveys
  22. Customer Satisfaction
  23. Courtesy
  24. Core Values
  25. Customer Experience
  26. I.G.O