EfficiencyFollowUpSurveysStorePrepE.T.AQualifyingCustomersSupaShieldShopCourtsPresentationI.G.OCustomerExperienceCustomerSatisfactionResponsivenessM.B.W.AProblemSolvingAchieveFeaturesCourtesyAvailabilityStandardsExpectationsExchangeGrantedAccuracyAfterSalesServiceConsistencyCoreValuesEfficiencyFollowUpSurveysStorePrepE.T.AQualifyingCustomersSupaShieldShopCourtsPresentationI.G.OCustomerExperienceCustomerSatisfactionResponsivenessM.B.W.AProblemSolvingAchieveFeaturesCourtesyAvailabilityStandardsExpectationsExchangeGrantedAccuracyAfterSalesServiceConsistencyCoreValues

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Efficiency
  2. Follow Up
  3. Surveys
  4. Store Prep
  5. E.T.A
  6. Qualifying Customers
  7. Supa Shield
  8. Shop Courts
  9. Presentation
  10. I.G.O
  11. Customer Experience
  12. Customer Satisfaction
  13. Responsiveness
  14. M.B.W.A
  15. Problem Solving
  16. Achieve
  17. Features
  18. Courtesy
  19. Availability
  20. Standards
  21. Expectations
  22. Exchange Granted
  23. Accuracy
  24. After Sales Service
  25. Consistency
  26. Core Values