ShopCourtsSupaShieldI.G.OCourtesyAvailabilityCoreValuesM.B.W.AProblemSolvingSurveysStorePrepE.T.AStandardsQualifyingCustomersAchieveFeaturesExpectationsFollowUpAccuracyConsistencyPresentationAfterSalesServiceExchangeGrantedCustomerExperienceEfficiencyResponsivenessCustomerSatisfactionShopCourtsSupaShieldI.G.OCourtesyAvailabilityCoreValuesM.B.W.AProblemSolvingSurveysStorePrepE.T.AStandardsQualifyingCustomersAchieveFeaturesExpectationsFollowUpAccuracyConsistencyPresentationAfterSalesServiceExchangeGrantedCustomerExperienceEfficiencyResponsivenessCustomerSatisfaction

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shop Courts
  2. Supa Shield
  3. I.G.O
  4. Courtesy
  5. Availability
  6. Core Values
  7. M.B.W.A
  8. Problem Solving
  9. Surveys
  10. Store Prep
  11. E.T.A
  12. Standards
  13. Qualifying Customers
  14. Achieve
  15. Features
  16. Expectations
  17. Follow Up
  18. Accuracy
  19. Consistency
  20. Presentation
  21. After Sales Service
  22. Exchange Granted
  23. Customer Experience
  24. Efficiency
  25. Responsiveness
  26. Customer Satisfaction