ResponsivenessAccuracyAchieveFollowUpStandardsE.T.APresentationExpectationsSupaShieldAfterSalesServiceCourtesyQualifyingCustomersStorePrepM.B.W.AExchangeGrantedSurveysCustomerSatisfactionCustomerExperienceProblemSolvingFeaturesI.G.OShopCourtsConsistencyCoreValuesEfficiencyAvailabilityResponsivenessAccuracyAchieveFollowUpStandardsE.T.APresentationExpectationsSupaShieldAfterSalesServiceCourtesyQualifyingCustomersStorePrepM.B.W.AExchangeGrantedSurveysCustomerSatisfactionCustomerExperienceProblemSolvingFeaturesI.G.OShopCourtsConsistencyCoreValuesEfficiencyAvailability

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Responsiveness
  2. Accuracy
  3. Achieve
  4. Follow Up
  5. Standards
  6. E.T.A
  7. Presentation
  8. Expectations
  9. Supa Shield
  10. After Sales Service
  11. Courtesy
  12. Qualifying Customers
  13. Store Prep
  14. M.B.W.A
  15. Exchange Granted
  16. Surveys
  17. Customer Satisfaction
  18. Customer Experience
  19. Problem Solving
  20. Features
  21. I.G.O
  22. Shop Courts
  23. Consistency
  24. Core Values
  25. Efficiency
  26. Availability