OwnDeliveryFeaturesStorePrepFollowUpI.G.OM.B.W.AProblemSolvingAfterSalesService24 hrDeliveryAvailabilityCourtesyShopCourtsStandardsSurveysConsistencyAccuracyEfficiencySupaShieldPresentationResponsivenessCustomerExperienceExpectationsCoreValuesE.T.ACustomerSatisfactionExchangeGrantedOwnDeliveryFeaturesStorePrepFollowUpI.G.OM.B.W.AProblemSolvingAfterSalesService24 hrDeliveryAvailabilityCourtesyShopCourtsStandardsSurveysConsistencyAccuracyEfficiencySupaShieldPresentationResponsivenessCustomerExperienceExpectationsCoreValuesE.T.ACustomerSatisfactionExchangeGranted

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Own Delivery
  2. Features
  3. Store Prep
  4. Follow Up
  5. I.G.O
  6. M.B.W.A
  7. Problem Solving
  8. After Sales Service
  9. 24 hr Delivery
  10. Availability
  11. Courtesy
  12. Shop Courts
  13. Standards
  14. Surveys
  15. Consistency
  16. Accuracy
  17. Efficiency
  18. Supa Shield
  19. Presentation
  20. Responsiveness
  21. Customer Experience
  22. Expectations
  23. Core Values
  24. E.T.A
  25. Customer Satisfaction
  26. Exchange Granted