ExchangeGrantedSurveysI.G.OConsistencyPresentationFollowUpCoreValuesStandards24 hrDeliveryE.T.ASupaShieldStorePrepCustomerSatisfactionCourtesyExpectationsOwnDeliveryAvailabilityFeaturesAccuracyM.B.W.AShopCourtsAfterSalesServiceResponsivenessCustomerExperienceEfficiencyProblemSolvingExchangeGrantedSurveysI.G.OConsistencyPresentationFollowUpCoreValuesStandards24 hrDeliveryE.T.ASupaShieldStorePrepCustomerSatisfactionCourtesyExpectationsOwnDeliveryAvailabilityFeaturesAccuracyM.B.W.AShopCourtsAfterSalesServiceResponsivenessCustomerExperienceEfficiencyProblemSolving

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exchange Granted
  2. Surveys
  3. I.G.O
  4. Consistency
  5. Presentation
  6. Follow Up
  7. Core Values
  8. Standards
  9. 24 hr Delivery
  10. E.T.A
  11. Supa Shield
  12. Store Prep
  13. Customer Satisfaction
  14. Courtesy
  15. Expectations
  16. Own Delivery
  17. Availability
  18. Features
  19. Accuracy
  20. M.B.W.A
  21. Shop Courts
  22. After Sales Service
  23. Responsiveness
  24. Customer Experience
  25. Efficiency
  26. Problem Solving