ExpectationsSupaShieldShopCourtsI.G.OConsistencyCoreValuesAvailabilityOwnDeliverySurveysAccuracyProblemSolvingStorePrepAfterSalesServiceExchangeGranted24 hrDeliveryCustomerSatisfactionM.B.W.AFollowUpStandardsCourtesyE.T.AEfficiencyCustomerExperienceFeaturesResponsivenessPresentationExpectationsSupaShieldShopCourtsI.G.OConsistencyCoreValuesAvailabilityOwnDeliverySurveysAccuracyProblemSolvingStorePrepAfterSalesServiceExchangeGranted24 hrDeliveryCustomerSatisfactionM.B.W.AFollowUpStandardsCourtesyE.T.AEfficiencyCustomerExperienceFeaturesResponsivenessPresentation

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Expectations
  2. Supa Shield
  3. Shop Courts
  4. I.G.O
  5. Consistency
  6. Core Values
  7. Availability
  8. Own Delivery
  9. Surveys
  10. Accuracy
  11. Problem Solving
  12. Store Prep
  13. After Sales Service
  14. Exchange Granted
  15. 24 hr Delivery
  16. Customer Satisfaction
  17. M.B.W.A
  18. Follow Up
  19. Standards
  20. Courtesy
  21. E.T.A
  22. Efficiency
  23. Customer Experience
  24. Features
  25. Responsiveness
  26. Presentation