FollowUpPresentationOwnDeliveryE.T.ASupaShieldFeaturesCoreValuesAvailabilityStandardsI.G.OShopCourtsSurveysAfterSalesServiceConsistencyEfficiencyStorePrepCourtesyResponsivenessExchangeGrantedM.B.W.ACustomerSatisfactionCustomerExperienceAccuracyExpectations24 hrDeliveryProblemSolvingFollowUpPresentationOwnDeliveryE.T.ASupaShieldFeaturesCoreValuesAvailabilityStandardsI.G.OShopCourtsSurveysAfterSalesServiceConsistencyEfficiencyStorePrepCourtesyResponsivenessExchangeGrantedM.B.W.ACustomerSatisfactionCustomerExperienceAccuracyExpectations24 hrDeliveryProblemSolving

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow Up
  2. Presentation
  3. Own Delivery
  4. E.T.A
  5. Supa Shield
  6. Features
  7. Core Values
  8. Availability
  9. Standards
  10. I.G.O
  11. Shop Courts
  12. Surveys
  13. After Sales Service
  14. Consistency
  15. Efficiency
  16. Store Prep
  17. Courtesy
  18. Responsiveness
  19. Exchange Granted
  20. M.B.W.A
  21. Customer Satisfaction
  22. Customer Experience
  23. Accuracy
  24. Expectations
  25. 24 hr Delivery
  26. Problem Solving