ResponsivenessAvailabilityShopCourtsCourtesyFollowUpEfficiencySurveysProblemSolvingAccuracyCoreValuesM.B.W.AOwnDeliveryI.G.OExpectationsStandardsPresentationConsistencyFeaturesCustomerExperienceExchangeGrantedAfterSalesService24 hrDeliveryStorePrepE.T.ASupaShieldCustomerSatisfactionResponsivenessAvailabilityShopCourtsCourtesyFollowUpEfficiencySurveysProblemSolvingAccuracyCoreValuesM.B.W.AOwnDeliveryI.G.OExpectationsStandardsPresentationConsistencyFeaturesCustomerExperienceExchangeGrantedAfterSalesService24 hrDeliveryStorePrepE.T.ASupaShieldCustomerSatisfaction

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Responsiveness
  2. Availability
  3. Shop Courts
  4. Courtesy
  5. Follow Up
  6. Efficiency
  7. Surveys
  8. Problem Solving
  9. Accuracy
  10. Core Values
  11. M.B.W.A
  12. Own Delivery
  13. I.G.O
  14. Expectations
  15. Standards
  16. Presentation
  17. Consistency
  18. Features
  19. Customer Experience
  20. Exchange Granted
  21. After Sales Service
  22. 24 hr Delivery
  23. Store Prep
  24. E.T.A
  25. Supa Shield
  26. Customer Satisfaction