SurveysFeaturesOwnDeliveryStandardsAccuracyExchangeGrantedAfterSalesServiceE.T.AExpectationsCoreValuesCustomerExperienceFollowUpSupaShieldAvailabilityConsistencyCustomerSatisfactionCourtesyResponsivenessEfficiencyM.B.W.AI.G.OPresentationProblemSolvingShopCourts24 hrDeliveryStorePrepSurveysFeaturesOwnDeliveryStandardsAccuracyExchangeGrantedAfterSalesServiceE.T.AExpectationsCoreValuesCustomerExperienceFollowUpSupaShieldAvailabilityConsistencyCustomerSatisfactionCourtesyResponsivenessEfficiencyM.B.W.AI.G.OPresentationProblemSolvingShopCourts24 hrDeliveryStorePrep

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Surveys
  2. Features
  3. Own Delivery
  4. Standards
  5. Accuracy
  6. Exchange Granted
  7. After Sales Service
  8. E.T.A
  9. Expectations
  10. Core Values
  11. Customer Experience
  12. Follow Up
  13. Supa Shield
  14. Availability
  15. Consistency
  16. Customer Satisfaction
  17. Courtesy
  18. Responsiveness
  19. Efficiency
  20. M.B.W.A
  21. I.G.O
  22. Presentation
  23. Problem Solving
  24. Shop Courts
  25. 24 hr Delivery
  26. Store Prep