FollowUpResponsivenessAccuracyM.B.W.AAvailabilityPresentationProblemSolvingCourtesyCustomerSatisfactionConsistencyOwnDelivery24 hrDeliveryEfficiencySurveysStandardsExchangeGrantedStorePrepExpectationsE.T.AAfterSalesServiceShopCourtsSupaShieldCoreValuesI.G.OFeaturesCustomerExperienceFollowUpResponsivenessAccuracyM.B.W.AAvailabilityPresentationProblemSolvingCourtesyCustomerSatisfactionConsistencyOwnDelivery24 hrDeliveryEfficiencySurveysStandardsExchangeGrantedStorePrepExpectationsE.T.AAfterSalesServiceShopCourtsSupaShieldCoreValuesI.G.OFeaturesCustomerExperience

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow Up
  2. Responsiveness
  3. Accuracy
  4. M.B.W.A
  5. Availability
  6. Presentation
  7. Problem Solving
  8. Courtesy
  9. Customer Satisfaction
  10. Consistency
  11. Own Delivery
  12. 24 hr Delivery
  13. Efficiency
  14. Surveys
  15. Standards
  16. Exchange Granted
  17. Store Prep
  18. Expectations
  19. E.T.A
  20. After Sales Service
  21. Shop Courts
  22. Supa Shield
  23. Core Values
  24. I.G.O
  25. Features
  26. Customer Experience