7. Had tointervene in aconflictbetween a SRand SO overdelivery issues12. Feels thattaking a breakis an effectiveway to handleconflict9. Objectionhandlingtechnique is thebest way toresolve conflictin sales16.Experiencedconflict withyour team forroute planningand coverage14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands10. Finds itchallenging tomanageconflictsinvolvingemotions5. Experienceda conflict withcustomer overproduct pricechanges13. Believesincompromiseduringconflicts11. Believesconflicts areopportunitiesfor growth15. Managed asituation wherea customercomplainedabout lateproduct delivery1. Mediateda conflictbetween twosales reps3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio4. Used salesdata or KPIs toresolve adisagreementover territoryperformance2. Used activelistening toresolve a teamdispute overperformance8. Believes thatclearcommunicationis key toresolvingconflicts7. Had tointervene in aconflictbetween a SRand SO overdelivery issues12. Feels thattaking a breakis an effectiveway to handleconflict9. Objectionhandlingtechnique is thebest way toresolve conflictin sales16.Experiencedconflict withyour team forroute planningand coverage14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands10. Finds itchallenging tomanageconflictsinvolvingemotions5. Experienceda conflict withcustomer overproduct pricechanges13. Believesincompromiseduringconflicts11. Believesconflicts areopportunitiesfor growth15. Managed asituation wherea customercomplainedabout lateproduct delivery1. Mediateda conflictbetween twosales reps3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio4. Used salesdata or KPIs toresolve adisagreementover territoryperformance2. Used activelistening toresolve a teamdispute overperformance8. Believes thatclearcommunicationis key toresolvingconflicts

Conflict Resolution & Problem Solving - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 7. Had to intervene in a conflict between a SR and SO over delivery issues
  2. 12. Feels that taking a break is an effective way to handle conflict
  3. 9. Objection handling technique is the best way to resolve conflict in sales
  4. 16. Experienced conflict with your team for route planning and coverage
  5. 14. Experienced conflict with respect to convincing customer to give hotspot space for your brands
  6. 10. Finds it challenging to manage conflicts involving emotions
  7. 5. Experienced a conflict with customer over product price changes
  8. 13. Believes in compromise during conflicts
  9. 11. Believes conflicts are opportunities for growth
  10. 15. Managed a situation where a customer complained about late product delivery
  11. 1. Mediated a conflict between two sales reps
  12. 3. Dealt with a conflict arising from the allocation of limited stock in your district
  13. 6. Experienced a conflict with customer over shelf share of your brands portfolio
  14. 4. Used sales data or KPIs to resolve a disagreement over territory performance
  15. 2. Used active listening to resolve a team dispute over performance
  16. 8. Believes that clear communication is key to resolving conflicts