8. Believes thatclearcommunicationis key toresolvingconflicts13. Believesincompromiseduringconflicts7. Had tointervene in aconflictbetween a SRand SO overdelivery issues2. Used activelistening toresolve a teamdispute overperformance4. Used salesdata or KPIs toresolve adisagreementover territoryperformance14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands1. Mediateda conflictbetween twosales reps16.Experiencedconflict withyour team forroute planningand coverage6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio10. Finds itchallenging tomanageconflictsinvolvingemotions9. Objectionhandlingtechnique is thebest way toresolve conflictin sales11. Believesconflicts areopportunitiesfor growth15. Managed asituation wherea customercomplainedabout lateproduct delivery12. Feels thattaking a breakis an effectiveway to handleconflict5. Experienceda conflict withcustomer overproduct pricechanges3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district8. Believes thatclearcommunicationis key toresolvingconflicts13. Believesincompromiseduringconflicts7. Had tointervene in aconflictbetween a SRand SO overdelivery issues2. Used activelistening toresolve a teamdispute overperformance4. Used salesdata or KPIs toresolve adisagreementover territoryperformance14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands1. Mediateda conflictbetween twosales reps16.Experiencedconflict withyour team forroute planningand coverage6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio10. Finds itchallenging tomanageconflictsinvolvingemotions9. Objectionhandlingtechnique is thebest way toresolve conflictin sales11. Believesconflicts areopportunitiesfor growth15. Managed asituation wherea customercomplainedabout lateproduct delivery12. Feels thattaking a breakis an effectiveway to handleconflict5. Experienceda conflict withcustomer overproduct pricechanges3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district

Conflict Resolution & Problem Solving - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 8. Believes that clear communication is key to resolving conflicts
  2. 13. Believes in compromise during conflicts
  3. 7. Had to intervene in a conflict between a SR and SO over delivery issues
  4. 2. Used active listening to resolve a team dispute over performance
  5. 4. Used sales data or KPIs to resolve a disagreement over territory performance
  6. 14. Experienced conflict with respect to convincing customer to give hotspot space for your brands
  7. 1. Mediated a conflict between two sales reps
  8. 16. Experienced conflict with your team for route planning and coverage
  9. 6. Experienced a conflict with customer over shelf share of your brands portfolio
  10. 10. Finds it challenging to manage conflicts involving emotions
  11. 9. Objection handling technique is the best way to resolve conflict in sales
  12. 11. Believes conflicts are opportunities for growth
  13. 15. Managed a situation where a customer complained about late product delivery
  14. 12. Feels that taking a break is an effective way to handle conflict
  15. 5. Experienced a conflict with customer over product price changes
  16. 3. Dealt with a conflict arising from the allocation of limited stock in your district