5. Experienceda conflict withcustomer overproduct pricechanges14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands2. Used activelistening toresolve a teamdispute overperformance9. Objectionhandlingtechnique is thebest way toresolve conflictin sales8. Believes thatclearcommunicationis key toresolvingconflicts7. Had tointervene in aconflictbetween a SRand SO overdelivery issues6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio12. Feels thattaking a breakis an effectiveway to handleconflict4. Used salesdata or KPIs toresolve adisagreementover territoryperformance3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district1. Mediateda conflictbetween twosales reps15. Managed asituation wherea customercomplainedabout lateproduct delivery16.Experiencedconflict withyour team forroute planningand coverage11. Believesconflicts areopportunitiesfor growth13. Believesincompromiseduringconflicts10. Finds itchallenging tomanageconflictsinvolvingemotions5. Experienceda conflict withcustomer overproduct pricechanges14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands2. Used activelistening toresolve a teamdispute overperformance9. Objectionhandlingtechnique is thebest way toresolve conflictin sales8. Believes thatclearcommunicationis key toresolvingconflicts7. Had tointervene in aconflictbetween a SRand SO overdelivery issues6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio12. Feels thattaking a breakis an effectiveway to handleconflict4. Used salesdata or KPIs toresolve adisagreementover territoryperformance3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district1. Mediateda conflictbetween twosales reps15. Managed asituation wherea customercomplainedabout lateproduct delivery16.Experiencedconflict withyour team forroute planningand coverage11. Believesconflicts areopportunitiesfor growth13. Believesincompromiseduringconflicts10. Finds itchallenging tomanageconflictsinvolvingemotions

Conflict Resolution & Problem Solving - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5. Experienced a conflict with customer over product price changes
  2. 14. Experienced conflict with respect to convincing customer to give hotspot space for your brands
  3. 2. Used active listening to resolve a team dispute over performance
  4. 9. Objection handling technique is the best way to resolve conflict in sales
  5. 8. Believes that clear communication is key to resolving conflicts
  6. 7. Had to intervene in a conflict between a SR and SO over delivery issues
  7. 6. Experienced a conflict with customer over shelf share of your brands portfolio
  8. 12. Feels that taking a break is an effective way to handle conflict
  9. 4. Used sales data or KPIs to resolve a disagreement over territory performance
  10. 3. Dealt with a conflict arising from the allocation of limited stock in your district
  11. 1. Mediated a conflict between two sales reps
  12. 15. Managed a situation where a customer complained about late product delivery
  13. 16. Experienced conflict with your team for route planning and coverage
  14. 11. Believes conflicts are opportunities for growth
  15. 13. Believes in compromise during conflicts
  16. 10. Finds it challenging to manage conflicts involving emotions