14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands13. Believesincompromiseduringconflicts2. Used activelistening toresolve a teamdispute overperformance5. Experienceda conflict withcustomer overproduct pricechanges1. Mediateda conflictbetween twosales reps6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio11. Believesconflicts areopportunitiesfor growth10. Finds itchallenging tomanageconflictsinvolvingemotions12. Feels thattaking a breakis an effectiveway to handleconflict16.Experiencedconflict withyour team forroute planningand coverage8. Believes thatclearcommunicationis key toresolvingconflicts3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district9. Objectionhandlingtechnique is thebest way toresolve conflictin sales4. Used salesdata or KPIs toresolve adisagreementover territoryperformance15. Managed asituation wherea customercomplainedabout lateproduct delivery7. Had tointervene in aconflictbetween a SRand SO overdelivery issues14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands13. Believesincompromiseduringconflicts2. Used activelistening toresolve a teamdispute overperformance5. Experienceda conflict withcustomer overproduct pricechanges1. Mediateda conflictbetween twosales reps6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio11. Believesconflicts areopportunitiesfor growth10. Finds itchallenging tomanageconflictsinvolvingemotions12. Feels thattaking a breakis an effectiveway to handleconflict16.Experiencedconflict withyour team forroute planningand coverage8. Believes thatclearcommunicationis key toresolvingconflicts3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district9. Objectionhandlingtechnique is thebest way toresolve conflictin sales4. Used salesdata or KPIs toresolve adisagreementover territoryperformance15. Managed asituation wherea customercomplainedabout lateproduct delivery7. Had tointervene in aconflictbetween a SRand SO overdelivery issues

Conflict Resolution & Problem Solving - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 14. Experienced conflict with respect to convincing customer to give hotspot space for your brands
  2. 13. Believes in compromise during conflicts
  3. 2. Used active listening to resolve a team dispute over performance
  4. 5. Experienced a conflict with customer over product price changes
  5. 1. Mediated a conflict between two sales reps
  6. 6. Experienced a conflict with customer over shelf share of your brands portfolio
  7. 11. Believes conflicts are opportunities for growth
  8. 10. Finds it challenging to manage conflicts involving emotions
  9. 12. Feels that taking a break is an effective way to handle conflict
  10. 16. Experienced conflict with your team for route planning and coverage
  11. 8. Believes that clear communication is key to resolving conflicts
  12. 3. Dealt with a conflict arising from the allocation of limited stock in your district
  13. 9. Objection handling technique is the best way to resolve conflict in sales
  14. 4. Used sales data or KPIs to resolve a disagreement over territory performance
  15. 15. Managed a situation where a customer complained about late product delivery
  16. 7. Had to intervene in a conflict between a SR and SO over delivery issues