(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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15. Managed a situation where a customer complained about late product delivery
7. Had to intervene in a conflict between a SR and SO over delivery issues
14. Experienced conflict with respect to convincing customer to give hotspot space for your brands
4. Used sales data or KPIs to resolve a disagreement over territory performance
13. Believes in compromise during conflicts
9. Objection handling technique is the best way to resolve conflict in sales
6. Experienced a conflict with customer over shelf share of your brands portfolio
12. Feels that taking a break is an effective way to handle conflict
8. Believes that clear communication is key to resolving conflicts
2. Used active listening to resolve a team dispute over performance
10. Finds it challenging to manage conflicts involving emotions
5. Experienced a conflict with customer over product price changes
1. Mediated a conflict between two sales reps
16. Experienced conflict with your team for route planning and coverage
3. Dealt with a conflict arising from the allocation of limited stock in your district
11. Believes conflicts are opportunities for growth
