3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district11. Believesconflicts areopportunitiesfor growth14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands15. Managed asituation wherea customercomplainedabout lateproduct delivery12. Feels thattaking a breakis an effectiveway to handleconflict8. Believes thatclearcommunicationis key toresolvingconflicts4. Used salesdata or KPIs toresolve adisagreementover territoryperformance2. Used activelistening toresolve a teamdispute overperformance16.Experiencedconflict withyour team forroute planningand coverage5. Experienceda conflict withcustomer overproduct pricechanges13. Believesincompromiseduringconflicts6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio7. Had tointervene in aconflictbetween a SRand SO overdelivery issues9. Objectionhandlingtechnique is thebest way toresolve conflictin sales1. Mediateda conflictbetween twosales reps10. Finds itchallenging tomanageconflictsinvolvingemotions3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district11. Believesconflicts areopportunitiesfor growth14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands15. Managed asituation wherea customercomplainedabout lateproduct delivery12. Feels thattaking a breakis an effectiveway to handleconflict8. Believes thatclearcommunicationis key toresolvingconflicts4. Used salesdata or KPIs toresolve adisagreementover territoryperformance2. Used activelistening toresolve a teamdispute overperformance16.Experiencedconflict withyour team forroute planningand coverage5. Experienceda conflict withcustomer overproduct pricechanges13. Believesincompromiseduringconflicts6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio7. Had tointervene in aconflictbetween a SRand SO overdelivery issues9. Objectionhandlingtechnique is thebest way toresolve conflictin sales1. Mediateda conflictbetween twosales reps10. Finds itchallenging tomanageconflictsinvolvingemotions

Conflict Resolution & Problem Solving - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3. Dealt with a conflict arising from the allocation of limited stock in your district
  2. 11. Believes conflicts are opportunities for growth
  3. 14. Experienced conflict with respect to convincing customer to give hotspot space for your brands
  4. 15. Managed a situation where a customer complained about late product delivery
  5. 12. Feels that taking a break is an effective way to handle conflict
  6. 8. Believes that clear communication is key to resolving conflicts
  7. 4. Used sales data or KPIs to resolve a disagreement over territory performance
  8. 2. Used active listening to resolve a team dispute over performance
  9. 16. Experienced conflict with your team for route planning and coverage
  10. 5. Experienced a conflict with customer over product price changes
  11. 13. Believes in compromise during conflicts
  12. 6. Experienced a conflict with customer over shelf share of your brands portfolio
  13. 7. Had to intervene in a conflict between a SR and SO over delivery issues
  14. 9. Objection handling technique is the best way to resolve conflict in sales
  15. 1. Mediated a conflict between two sales reps
  16. 10. Finds it challenging to manage conflicts involving emotions