4. Used salesdata or KPIs toresolve adisagreementover territoryperformance1. Mediateda conflictbetween twosales reps3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district5. Experienceda conflict withcustomer overproduct pricechanges8. Believes thatclearcommunicationis key toresolvingconflicts12. Feels thattaking a breakis an effectiveway to handleconflict9. Objectionhandlingtechnique is thebest way toresolve conflictin sales16.Experiencedconflict withyour team forroute planningand coverage7. Had tointervene in aconflictbetween a SRand SO overdelivery issues13. Believesincompromiseduringconflicts15. Managed asituation wherea customercomplainedabout lateproduct delivery11. Believesconflicts areopportunitiesfor growth14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands2. Used activelistening toresolve a teamdispute overperformance6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio10. Finds itchallenging tomanageconflictsinvolvingemotions4. Used salesdata or KPIs toresolve adisagreementover territoryperformance1. Mediateda conflictbetween twosales reps3. Dealt with aconflict arisingfrom theallocation oflimited stock inyour district5. Experienceda conflict withcustomer overproduct pricechanges8. Believes thatclearcommunicationis key toresolvingconflicts12. Feels thattaking a breakis an effectiveway to handleconflict9. Objectionhandlingtechnique is thebest way toresolve conflictin sales16.Experiencedconflict withyour team forroute planningand coverage7. Had tointervene in aconflictbetween a SRand SO overdelivery issues13. Believesincompromiseduringconflicts15. Managed asituation wherea customercomplainedabout lateproduct delivery11. Believesconflicts areopportunitiesfor growth14. Experiencedconflict withrespect toconvincingcustomer to givehotspot space foryour brands2. Used activelistening toresolve a teamdispute overperformance6. Experienceda conflict withcustomer overshelf share ofyour brandsportfolio10. Finds itchallenging tomanageconflictsinvolvingemotions

Conflict Resolution & Problem Solving - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 4. Used sales data or KPIs to resolve a disagreement over territory performance
  2. 1. Mediated a conflict between two sales reps
  3. 3. Dealt with a conflict arising from the allocation of limited stock in your district
  4. 5. Experienced a conflict with customer over product price changes
  5. 8. Believes that clear communication is key to resolving conflicts
  6. 12. Feels that taking a break is an effective way to handle conflict
  7. 9. Objection handling technique is the best way to resolve conflict in sales
  8. 16. Experienced conflict with your team for route planning and coverage
  9. 7. Had to intervene in a conflict between a SR and SO over delivery issues
  10. 13. Believes in compromise during conflicts
  11. 15. Managed a situation where a customer complained about late product delivery
  12. 11. Believes conflicts are opportunities for growth
  13. 14. Experienced conflict with respect to convincing customer to give hotspot space for your brands
  14. 2. Used active listening to resolve a team dispute over performance
  15. 6. Experienced a conflict with customer over shelf share of your brands portfolio
  16. 10. Finds it challenging to manage conflicts involving emotions