Everysevendays #AccelertaeActionRepeatCallsFree!NextworkingdayName ofcaller/Issue/stepstakenResolutionTrueCustomerSatisfactionAsk thecustomerTicketin CRMName /address& ID TrueFalsePRCEngage aSupervisorbeginningof the call FalseNetPromoterScore1-2minutesEYWTrueTrueMyFlowAppFirstContactResolutionI understandhow frustratingit can be to nothave internetservice WhatsAppTrueEverysevendays #AccelertaeActionRepeatCallsFree!NextworkingdayName ofcaller/Issue/stepstakenResolutionTrueCustomerSatisfactionAsk thecustomerTicketin CRMName /address& ID TrueFalsePRCEngage aSupervisorbeginningof the call FalseNetPromoterScore1-2minutesEYWTrueTrueMyFlowAppFirstContactResolutionI understandhow frustratingit can be to nothave internetservice WhatsAppTrue

Contact Center Fun Fridays BINGO!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Every seven days
  2. #AccelertaeAction
  3. Repeat Calls
  4. Free!
  5. Next working day
  6. Name of caller/ Issue/steps taken Resolution
  7. True
  8. Customer Satisfaction
  9. Ask the customer
  10. Ticket in CRM
  11. Name / address & ID
  12. True
  13. False
  14. PRC
  15. Engage a Supervisor
  16. beginning of the call
  17. False
  18. Net Promoter Score
  19. 1-2 minutes
  20. EYW
  21. True
  22. True
  23. My Flow App
  24. First Contact Resolution
  25. I understand how frustrating it can be to not have internet service
  26. WhatsApp
  27. True