I understandhow frustratingit can be to nothave internetservice FalseTrueTrueTrueCustomerSatisfactionNetPromoterScoreNextworkingdayTrueTrueAsk thecustomerName /address& ID Ticketin CRMName ofcaller/Issue/stepstakenResolutionbeginningof the call False1-2minutesFirstContactResolutionMyFlowAppFree!WhatsAppEverysevendays Engage aSupervisorPRCRepeatCallsEYW#AccelertaeActionI understandhow frustratingit can be to nothave internetservice FalseTrueTrueTrueCustomerSatisfactionNetPromoterScoreNextworkingdayTrueTrueAsk thecustomerName /address& ID Ticketin CRMName ofcaller/Issue/stepstakenResolutionbeginningof the call False1-2minutesFirstContactResolutionMyFlowAppFree!WhatsAppEverysevendays Engage aSupervisorPRCRepeatCallsEYW#AccelertaeAction

Contact Center Fun Fridays BINGO!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand how frustrating it can be to not have internet service
  2. False
  3. True
  4. True
  5. True
  6. Customer Satisfaction
  7. Net Promoter Score
  8. Next working day
  9. True
  10. True
  11. Ask the customer
  12. Name / address & ID
  13. Ticket in CRM
  14. Name of caller/ Issue/steps taken Resolution
  15. beginning of the call
  16. False
  17. 1-2 minutes
  18. First Contact Resolution
  19. My Flow App
  20. Free!
  21. WhatsApp
  22. Every seven days
  23. Engage a Supervisor
  24. PRC
  25. Repeat Calls
  26. EYW
  27. #AccelertaeAction