Name /address& ID TrueName ofcaller/Issue/stepstakenResolutionTrueAsk thecustomerWhatsAppbeginningof the call TrueNetPromoterScorePRCNextworkingdayTrueTrueFirstContactResolutionRepeatCallsEverysevendays FalseFree!CustomerSatisfactionMyFlowAppEYWEngage aSupervisor1-2minutesTicketin CRMI understandhow frustratingit can be to nothave internetservice #AccelertaeActionFalseName /address& ID TrueName ofcaller/Issue/stepstakenResolutionTrueAsk thecustomerWhatsAppbeginningof the call TrueNetPromoterScorePRCNextworkingdayTrueTrueFirstContactResolutionRepeatCallsEverysevendays FalseFree!CustomerSatisfactionMyFlowAppEYWEngage aSupervisor1-2minutesTicketin CRMI understandhow frustratingit can be to nothave internetservice #AccelertaeActionFalse

Contact Center Fun Fridays BINGO!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Name / address & ID
  2. True
  3. Name of caller/ Issue/steps taken Resolution
  4. True
  5. Ask the customer
  6. WhatsApp
  7. beginning of the call
  8. True
  9. Net Promoter Score
  10. PRC
  11. Next working day
  12. True
  13. True
  14. First Contact Resolution
  15. Repeat Calls
  16. Every seven days
  17. False
  18. Free!
  19. Customer Satisfaction
  20. My Flow App
  21. EYW
  22. Engage a Supervisor
  23. 1-2 minutes
  24. Ticket in CRM
  25. I understand how frustrating it can be to not have internet service
  26. #AccelertaeAction
  27. False