NetPromoterScoreWhatsAppProbe andParaphraseRepeatCallsFalseEYWPRCName/Address/IDFirstContactResolutionTrue#AccelerateActionCustomerSatisfactionFalseEvery7DAYSAsk theCustomerI understandhow frustratingit can be to nothave internetserviceName ofCaller/issue/steps taken/ResolutionTrueDirectorof TOBeginningof a callFalseTicketInCRMSimoneSulgan-MartinTrueTrue1-2minutesEYWTrueNextworkingdayMyFlowAppEngage aSupervisorNetPromoterScoreWhatsAppProbe andParaphraseRepeatCallsFalseEYWPRCName/Address/IDFirstContactResolutionTrue#AccelerateActionCustomerSatisfactionFalseEvery7DAYSAsk theCustomerI understandhow frustratingit can be to nothave internetserviceName ofCaller/issue/steps taken/ResolutionTrueDirectorof TOBeginningof a callFalseTicketInCRMSimoneSulgan-MartinTrueTrue1-2minutesEYWTrueNextworkingdayMyFlowAppEngage aSupervisor

Contact Center Fun Fridays Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
  1. Net Promoter Score
  2. WhatsApp
  3. Probe and Paraphrase
  4. Repeat Calls
  5. False
  6. EYW
  7. PRC
  8. Name /Address /ID
  9. First Contact Resolution
  10. True
  11. #Accelerate Action
  12. Customer Satisfaction
  13. False
  14. Every 7 DAYS
  15. Ask the Customer
  16. I understand how frustrating it can be to not have internet service
  17. Name of Caller/issue /steps taken/ Resolution
  18. True
  19. Director of TO
  20. Beginning of a call
  21. False
  22. Ticket In CRM
  23. Simone Sulgan-Martin
  24. True
  25. True
  26. 1-2 minutes
  27. EYW
  28. True
  29. Next working day
  30. My Flow App
  31. Engage a Supervisor