FalseNetPromoterScoreTrueWhatsApp#AccelerateActionCustomerSatisfactionMyFlowApp1-2minutesPRCAsk theCustomerTrueNextworkingdayTrueEngage aSupervisorProbe andParaphraseBeginningof a callSimoneSulgan-MartinFalseI understandhow frustratingit can be to nothave internetserviceTrueEYWEYWRepeatCallsFirstContactResolutionName ofCaller/issue/steps taken/ResolutionDirectorof TOTicketInCRMTrueEvery7DAYSFalseName/Address/IDFalseNetPromoterScoreTrueWhatsApp#AccelerateActionCustomerSatisfactionMyFlowApp1-2minutesPRCAsk theCustomerTrueNextworkingdayTrueEngage aSupervisorProbe andParaphraseBeginningof a callSimoneSulgan-MartinFalseI understandhow frustratingit can be to nothave internetserviceTrueEYWEYWRepeatCallsFirstContactResolutionName ofCaller/issue/steps taken/ResolutionDirectorof TOTicketInCRMTrueEvery7DAYSFalseName/Address/ID

Contact Center Fun Fridays Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
  1. False
  2. Net Promoter Score
  3. True
  4. WhatsApp
  5. #Accelerate Action
  6. Customer Satisfaction
  7. My Flow App
  8. 1-2 minutes
  9. PRC
  10. Ask the Customer
  11. True
  12. Next working day
  13. True
  14. Engage a Supervisor
  15. Probe and Paraphrase
  16. Beginning of a call
  17. Simone Sulgan-Martin
  18. False
  19. I understand how frustrating it can be to not have internet service
  20. True
  21. EYW
  22. EYW
  23. Repeat Calls
  24. First Contact Resolution
  25. Name of Caller/issue /steps taken/ Resolution
  26. Director of TO
  27. Ticket In CRM
  28. True
  29. Every 7 DAYS
  30. False
  31. Name /Address /ID