I understandhow frustratingit can be to nothave internetserviceFalseNetPromoterScoreEYWPRCNextworkingdayFirstContactResolutionRepeatCallsMyFlowAppTrueTicketInCRMFalse1-2minutesSimoneSulgan-MartinWhatsAppTrueTrueTrue#AccelerateActionAsk theCustomerProbe andParaphraseTrueEngage aSupervisorName ofCaller/issue/steps taken/ResolutionDirectorof TOCustomerSatisfactionBeginningof a callFalseEYWEvery7DAYSName/Address/IDI understandhow frustratingit can be to nothave internetserviceFalseNetPromoterScoreEYWPRCNextworkingdayFirstContactResolutionRepeatCallsMyFlowAppTrueTicketInCRMFalse1-2minutesSimoneSulgan-MartinWhatsAppTrueTrueTrue#AccelerateActionAsk theCustomerProbe andParaphraseTrueEngage aSupervisorName ofCaller/issue/steps taken/ResolutionDirectorof TOCustomerSatisfactionBeginningof a callFalseEYWEvery7DAYSName/Address/ID

Contact Center Fun Fridays Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand how frustrating it can be to not have internet service
  2. False
  3. Net Promoter Score
  4. EYW
  5. PRC
  6. Next working day
  7. First Contact Resolution
  8. Repeat Calls
  9. My Flow App
  10. True
  11. Ticket In CRM
  12. False
  13. 1-2 minutes
  14. Simone Sulgan-Martin
  15. WhatsApp
  16. True
  17. True
  18. True
  19. #Accelerate Action
  20. Ask the Customer
  21. Probe and Paraphrase
  22. True
  23. Engage a Supervisor
  24. Name of Caller/issue /steps taken/ Resolution
  25. Director of TO
  26. Customer Satisfaction
  27. Beginning of a call
  28. False
  29. EYW
  30. Every 7 DAYS
  31. Name /Address /ID