Successfully deescalated a caller Met ACW goal for the month Redeem with Wellness Wallet Answered a peer's question in slack Met adherence goal for the month Met QA goal for the month Met adherence for the month Gave spotlight recognition Successfully conserve a policy 99% Adherence for a day 100% QA Spotted a pet in a zoom meeting Schedule a vacation day Met adherence goal for a week Made a follow up call/email to client/advisor Went for a walk on my break Met AHT goal for the month Recognized a peer during huddle Called Help Line Received spotlight recognition Submit call for W.O.W the customer Sent a DocuSign form Completed a development goal Shared a best practice during Huddle Receive Kudos from a customer/agent Met AHT goal for the month Perfect attendance for a week Serviced a HAP & Core policy with the same owner Met ACW goal for a week Meet AHT for a week Drank a bottle of water Learned something new about a peer 100% QA Share a best practice in slack Successfully deescalated a caller Met ACW goal for the month Redeem with Wellness Wallet Answered a peer's question in slack Met adherence goal for the month Met QA goal for the month Met adherence for the month Gave spotlight recognition Successfully conserve a policy 99% Adherence for a day 100% QA Spotted a pet in a zoom meeting Schedule a vacation day Met adherence goal for a week Made a follow up call/email to client/advisor Went for a walk on my break Met AHT goal for the month Recognized a peer during huddle Called Help Line Received spotlight recognition Submit call for W.O.W the customer Sent a DocuSign form Completed a development goal Shared a best practice during Huddle Receive Kudos from a customer/agent Met AHT goal for the month Perfect attendance for a week Serviced a HAP & Core policy with the same owner Met ACW goal for a week Meet AHT for a week Drank a bottle of water Learned something new about a peer 100% QA Share a best practice in slack
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Successfully deescalated a caller
Met ACW goal for the month
Redeem with Wellness Wallet
Answered a peer's question in slack
Met adherence goal for the month
Met QA goal for the month
Met adherence for the month
Gave spotlight recognition
Successfully conserve a policy
99% Adherence for a day
100% QA
Spotted a pet in a zoom meeting
Schedule a vacation day
Met adherence goal for a week
Made a follow up call/email to client/advisor
Went for a walk on my break
Met AHT goal for the month
Recognized a peer during huddle
Called Help Line
Received spotlight recognition
Submit call for W.O.W the customer
Sent a DocuSign form
Completed a development goal
Shared a best practice during Huddle
Receive Kudos from a customer/agent
Met AHT goal for the month
Perfect attendance for a week
Serviced a HAP & Core policy with the same owner
Met ACW goal for a week
Meet AHT for a week
Drank a bottle of water
Learned something new about a peer
100% QA
Share a best practice in slack