Gave spotlight recognition Drank a bottle of water Received spotlight recognition Shared a best practice during Huddle Receive Kudos from a customer/agent 100% QA Met adherence goal for the month Met ACW goal for a week Sent a DocuSign form Share a best practice in slack Met AHT goal for the month Perfect attendance for a week Met QA goal for the month Recognized a peer during huddle Called Help Line Met adherence goal for a week Serviced a HAP & Core policy with the same owner 99% Adherence for a day Meet AHT for a week Answered a peer's question in slack Successfully conserve a policy Successfully deescalated a caller Spotted a pet in a zoom meeting Met ACW goal for the month Redeem with Wellness Wallet Met adherence for the month Met AHT goal for the month Completed a development goal Went for a walk on my break Submit call for W.O.W the customer Schedule a vacation day 100% QA Made a follow up call/email to client/advisor Learned something new about a peer Gave spotlight recognition Drank a bottle of water Received spotlight recognition Shared a best practice during Huddle Receive Kudos from a customer/agent 100% QA Met adherence goal for the month Met ACW goal for a week Sent a DocuSign form Share a best practice in slack Met AHT goal for the month Perfect attendance for a week Met QA goal for the month Recognized a peer during huddle Called Help Line Met adherence goal for a week Serviced a HAP & Core policy with the same owner 99% Adherence for a day Meet AHT for a week Answered a peer's question in slack Successfully conserve a policy Successfully deescalated a caller Spotted a pet in a zoom meeting Met ACW goal for the month Redeem with Wellness Wallet Met adherence for the month Met AHT goal for the month Completed a development goal Went for a walk on my break Submit call for W.O.W the customer Schedule a vacation day 100% QA Made a follow up call/email to client/advisor Learned something new about a peer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Gave spotlight recognition
Drank a bottle of water
Received spotlight recognition
Shared a best practice during Huddle
Receive Kudos from a customer/agent
100% QA
Met adherence goal for the month
Met ACW goal for a week
Sent a DocuSign form
Share a best practice in slack
Met AHT goal for the month
Perfect attendance for a week
Met QA goal for the month
Recognized a peer during huddle
Called Help Line
Met adherence goal for a week
Serviced a HAP & Core policy with the same owner
99% Adherence for a day
Meet AHT for a week
Answered a peer's question in slack
Successfully conserve a policy
Successfully deescalated a caller
Spotted a pet in a zoom meeting
Met ACW goal for the month
Redeem with Wellness Wallet
Met adherence for the month
Met AHT goal for the month
Completed a development goal
Went for a walk on my break
Submit call for W.O.W the customer
Schedule a vacation day
100% QA
Made a follow up call/email to client/advisor
Learned something new about a peer