Successfully conserve a policy Submit call for W.O.W the customer Called Help Line Met adherence goal for the month Successfully deescalated a caller Met ACW goal for the month 100% QA Spotted a pet in a zoom meeting Serviced a HAP & Core policy with the same owner Completed a development goal 100% QA Meet AHT for a week Shared a best practice during Huddle Perfect attendance for a week Recognized a peer during huddle Redeem with Wellness Wallet Sent a DocuSign form Met ACW goal for a week Share a best practice in slack Schedule a vacation day Met adherence for the month Drank a bottle of water Met QA goal for the month Gave spotlight recognition Receive Kudos from a customer/agent Made a follow up call/email to client/advisor Answered a peer's question in slack Met AHT goal for the month 99% Adherence for a day Went for a walk on my break Received spotlight recognition Met AHT goal for the month Met adherence goal for a week Learned something new about a peer Successfully conserve a policy Submit call for W.O.W the customer Called Help Line Met adherence goal for the month Successfully deescalated a caller Met ACW goal for the month 100% QA Spotted a pet in a zoom meeting Serviced a HAP & Core policy with the same owner Completed a development goal 100% QA Meet AHT for a week Shared a best practice during Huddle Perfect attendance for a week Recognized a peer during huddle Redeem with Wellness Wallet Sent a DocuSign form Met ACW goal for a week Share a best practice in slack Schedule a vacation day Met adherence for the month Drank a bottle of water Met QA goal for the month Gave spotlight recognition Receive Kudos from a customer/agent Made a follow up call/email to client/advisor Answered a peer's question in slack Met AHT goal for the month 99% Adherence for a day Went for a walk on my break Received spotlight recognition Met AHT goal for the month Met adherence goal for a week Learned something new about a peer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Successfully conserve a policy
Submit call for W.O.W the customer
Called Help Line
Met adherence goal for the month
Successfully deescalated a caller
Met ACW goal for the month
100% QA
Spotted a pet in a zoom meeting
Serviced a HAP & Core policy with the same owner
Completed a development goal
100% QA
Meet AHT for a week
Shared a best practice during Huddle
Perfect attendance for a week
Recognized a peer during huddle
Redeem with Wellness Wallet
Sent a DocuSign form
Met ACW goal for a week
Share a best practice in slack
Schedule a vacation day
Met adherence for the month
Drank a bottle of water
Met QA goal for the month
Gave spotlight recognition
Receive Kudos from a customer/agent
Made a follow up call/email to client/advisor
Answered a peer's question in slack
Met AHT goal for the month
99% Adherence for a day
Went for a walk on my break
Received spotlight recognition
Met AHT goal for the month
Met adherence goal for a week
Learned something new about a peer