Went for a walk on my break Drank a bottle of water Schedule a vacation day Meet AHT for a week Shared a best practice during Huddle 100% QA 99% Adherence for a day Share a best practice in slack Met ACW goal for a week Met adherence goal for the month Met AHT goal for the month Redeem with Wellness Wallet Met QA goal for the month Met adherence for the month Answered a peer's question in slack Successfully conserve a policy Recognized a peer during huddle Perfect attendance for a week Gave spotlight recognition Made a follow up call/email to client/advisor Met adherence goal for a week Serviced a HAP & Core policy with the same owner 100% QA Met AHT goal for the month Learned something new about a peer Received spotlight recognition Met ACW goal for the month Sent a DocuSign form Called Help Line Spotted a pet in a zoom meeting Submit call for W.O.W the customer Receive Kudos from a customer/agent Completed a development goal Successfully deescalated a caller Went for a walk on my break Drank a bottle of water Schedule a vacation day Meet AHT for a week Shared a best practice during Huddle 100% QA 99% Adherence for a day Share a best practice in slack Met ACW goal for a week Met adherence goal for the month Met AHT goal for the month Redeem with Wellness Wallet Met QA goal for the month Met adherence for the month Answered a peer's question in slack Successfully conserve a policy Recognized a peer during huddle Perfect attendance for a week Gave spotlight recognition Made a follow up call/email to client/advisor Met adherence goal for a week Serviced a HAP & Core policy with the same owner 100% QA Met AHT goal for the month Learned something new about a peer Received spotlight recognition Met ACW goal for the month Sent a DocuSign form Called Help Line Spotted a pet in a zoom meeting Submit call for W.O.W the customer Receive Kudos from a customer/agent Completed a development goal Successfully deescalated a caller
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Went for a walk on my break
Drank a bottle of water
Schedule a vacation day
Meet AHT for a week
Shared a best practice during Huddle
100% QA
99% Adherence for a day
Share a best practice in slack
Met ACW goal for a week
Met adherence goal for the month
Met AHT goal for the month
Redeem with Wellness Wallet
Met QA goal for the month
Met adherence for the month
Answered a peer's question in slack
Successfully conserve a policy
Recognized a peer during huddle
Perfect attendance for a week
Gave spotlight recognition
Made a follow up call/email to client/advisor
Met adherence goal for a week
Serviced a HAP & Core policy with the same owner
100% QA
Met AHT goal for the month
Learned something new about a peer
Received spotlight recognition
Met ACW goal for the month
Sent a DocuSign form
Called Help Line
Spotted a pet in a zoom meeting
Submit call for W.O.W the customer
Receive Kudos from a customer/agent
Completed a development goal
Successfully deescalated a caller