(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“The way a representative should speak, keeping the tone polite and neutral, is known as _____.
"How can poor service impact long-term customer relationships?"
“A customer who frequently buys from a business and returns regularly is known as _____.
When a customer’s complaint is resolved quickly and efficiently, it is called _____
A person who regularly buys from a company is called a _____
“When an employee provides helpful and friendly assistance to customers, it’s called _____."
"What strategies should a company use to maintain regular customers?"
“This is the act of making sure the customer feels that their time and concerns are important. This is known as _____.