Reviewer didnot reply toyourmessage onteamsPurple IDasks to putyourpassword(again)Consignee says"We’ve beenshipping this foryears, and neverhad any issuesbefore"Consigneecalls askingfor updateon packagestatus2nddiscrepanciesasking for thesame infoOrigin loopsyou onemail chainwith shipperOrigin leftcase note"Noted,regards"OriginuntaskedwithouthelpingConsigneesays"shouldn't theshipper becontacted?"Reviewer islooped onemail, neverreplies toconsigneeConsigneecalls askingfor help withothershipmentsReviewertakes casefrom yourqueue withoutwarningConsigneesays "it thisactuallyFedEx?"Reviewersends caseback withoutany newcase notesConsigneeasks "Is thisbecause ofnEwpOlIcIeS?"VCC agenttries totransferwhile onbreak/mealSent forRTS, comesback askingfor more infoConsigneedoes notspeakenglishCase isnotyoursBeing foreverlooped in onan emailchain for BSOshipments"Please refertoattachments"- nothing isattachedWorks on aSBP/CPAshipmentwithoutknowingDocuPortal,DocSecure,or eOPSstop workingConsigneecompletedthe guideand not theformReviewer didnot reply toyourmessage onteamsPurple IDasks to putyourpassword(again)Consignee says"We’ve beenshipping this foryears, and neverhad any issuesbefore"Consigneecalls askingfor updateon packagestatus2nddiscrepanciesasking for thesame infoOrigin loopsyou onemail chainwith shipperOrigin leftcase note"Noted,regards"OriginuntaskedwithouthelpingConsigneesays"shouldn't theshipper becontacted?"Reviewer islooped onemail, neverreplies toconsigneeConsigneecalls askingfor help withothershipmentsReviewertakes casefrom yourqueue withoutwarningConsigneesays "it thisactuallyFedEx?"Reviewersends caseback withoutany newcase notesConsigneeasks "Is thisbecause ofnEwpOlIcIeS?"VCC agenttries totransferwhile onbreak/mealSent forRTS, comesback askingfor more infoConsigneedoes notspeakenglishCase isnotyoursBeing foreverlooped in onan emailchain for BSOshipments"Please refertoattachments"- nothing isattachedWorks on aSBP/CPAshipmentwithoutknowingDocuPortal,DocSecure,or eOPSstop workingConsigneecompletedthe guideand not theform

OPO GSSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewer did not reply to your message on teams
  2. Purple ID asks to put your password (again)
  3. Consignee says "We’ve been shipping this for years, and never had any issues before"
  4. Consignee calls asking for update on package status
  5. 2nd discrepancies asking for the same info
  6. Origin loops you on email chain with shipper
  7. Origin left case note "Noted, regards"
  8. Origin untasked without helping
  9. Consignee says "shouldn't the shipper be contacted?"
  10. Reviewer is looped on email, never replies to consignee
  11. Consignee calls asking for help with other shipments
  12. Reviewer takes case from your queue without warning
  13. Consignee says "it this actually FedEx?"
  14. Reviewer sends case back without any new case notes
  15. Consignee asks "Is this because of nEw pOlIcIeS?"
  16. VCC agent tries to transfer while on break/meal
  17. Sent for RTS, comes back asking for more info
  18. Consignee does not speak english
  19. Case is not yours
  20. Being forever looped in on an email chain for BSO shipments
  21. "Please refer to attachments" - nothing is attached
  22. Works on a SBP/CPA shipment without knowing
  23. DocuPortal, DocSecure, or eOPS stop working
  24. Consignee completed the guide and not the form