Case isnotyoursConsigneecalls askingfor updateon packagestatusPurple IDasks to putyourpassword(again)Reviewertakes casefrom yourqueue withoutwarningReviewer didnot reply toyourmessage onteamsConsigneedoes notspeakenglishBeing foreverlooped in onan emailchain for BSOshipmentsOrigin loopsyou onemail chainwith shipperVCC agenttries totransferwhile onbreak/mealConsigneesays"shouldn't theshipper becontacted?"Reviewersends caseback withoutany newcase notes2nddiscrepanciesasking for thesame infoConsigneecompletedthe guideand not theform"Please refertoattachments"- nothing isattachedConsigneesays "it thisactuallyFedEx?"Sent forRTS, comesback askingfor more infoOrigin leftcase note"Noted,regards"Consigneecalls askingfor help withothershipmentsConsignee says"We’ve beenshipping this foryears, and neverhad any issuesbefore"Works on aSBP/CPAshipmentwithoutknowingConsigneeasks "Is thisbecause ofnEwpOlIcIeS?"DocuPortal,DocSecure,or eOPSstop workingReviewer islooped onemail, neverreplies toconsigneeOriginuntaskedwithouthelpingCase isnotyoursConsigneecalls askingfor updateon packagestatusPurple IDasks to putyourpassword(again)Reviewertakes casefrom yourqueue withoutwarningReviewer didnot reply toyourmessage onteamsConsigneedoes notspeakenglishBeing foreverlooped in onan emailchain for BSOshipmentsOrigin loopsyou onemail chainwith shipperVCC agenttries totransferwhile onbreak/mealConsigneesays"shouldn't theshipper becontacted?"Reviewersends caseback withoutany newcase notes2nddiscrepanciesasking for thesame infoConsigneecompletedthe guideand not theform"Please refertoattachments"- nothing isattachedConsigneesays "it thisactuallyFedEx?"Sent forRTS, comesback askingfor more infoOrigin leftcase note"Noted,regards"Consigneecalls askingfor help withothershipmentsConsignee says"We’ve beenshipping this foryears, and neverhad any issuesbefore"Works on aSBP/CPAshipmentwithoutknowingConsigneeasks "Is thisbecause ofnEwpOlIcIeS?"DocuPortal,DocSecure,or eOPSstop workingReviewer islooped onemail, neverreplies toconsigneeOriginuntaskedwithouthelping

OPO GSSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Case is not yours
  2. Consignee calls asking for update on package status
  3. Purple ID asks to put your password (again)
  4. Reviewer takes case from your queue without warning
  5. Reviewer did not reply to your message on teams
  6. Consignee does not speak english
  7. Being forever looped in on an email chain for BSO shipments
  8. Origin loops you on email chain with shipper
  9. VCC agent tries to transfer while on break/meal
  10. Consignee says "shouldn't the shipper be contacted?"
  11. Reviewer sends case back without any new case notes
  12. 2nd discrepancies asking for the same info
  13. Consignee completed the guide and not the form
  14. "Please refer to attachments" - nothing is attached
  15. Consignee says "it this actually FedEx?"
  16. Sent for RTS, comes back asking for more info
  17. Origin left case note "Noted, regards"
  18. Consignee calls asking for help with other shipments
  19. Consignee says "We’ve been shipping this for years, and never had any issues before"
  20. Works on a SBP/CPA shipment without knowing
  21. Consignee asks "Is this because of nEw pOlIcIeS?"
  22. DocuPortal, DocSecure, or eOPS stop working
  23. Reviewer is looped on email, never replies to consignee
  24. Origin untasked without helping