Reviewersends caseback withoutany newcase notesWorks on aSBP/CPAshipmentwithoutknowingConsigneecalls askingfor updateon packagestatusPurple IDasks to putyourpassword(again)Consigneeasks "Is thisbecause ofnEwpOlIcIeS?"DocuPortal,DocSecure,or eOPSstop workingConsigneecompletedthe guideand not theform2nddiscrepanciesasking for thesame infoConsigneesays"shouldn't theshipper becontacted?"Reviewer islooped onemail, neverreplies toconsigneeConsignee says"We’ve beenshipping this foryears, and neverhad any issuesbefore"Consigneedoes notspeakenglishOrigin loopsyou onemail chainwith shipperSent forRTS, comesback askingfor more infoConsigneesays "it thisactuallyFedEx?"Reviewertakes casefrom yourqueue withoutwarning"Please refertoattachments"- nothing isattachedVCC agenttries totransferwhile onbreak/mealReviewer didnot reply toyourmessage onteamsCase isnotyoursConsigneecalls askingfor help withothershipmentsOrigin leftcase note"Noted,regards"Being foreverlooped in onan emailchain for BSOshipmentsOriginuntaskedwithouthelpingReviewersends caseback withoutany newcase notesWorks on aSBP/CPAshipmentwithoutknowingConsigneecalls askingfor updateon packagestatusPurple IDasks to putyourpassword(again)Consigneeasks "Is thisbecause ofnEwpOlIcIeS?"DocuPortal,DocSecure,or eOPSstop workingConsigneecompletedthe guideand not theform2nddiscrepanciesasking for thesame infoConsigneesays"shouldn't theshipper becontacted?"Reviewer islooped onemail, neverreplies toconsigneeConsignee says"We’ve beenshipping this foryears, and neverhad any issuesbefore"Consigneedoes notspeakenglishOrigin loopsyou onemail chainwith shipperSent forRTS, comesback askingfor more infoConsigneesays "it thisactuallyFedEx?"Reviewertakes casefrom yourqueue withoutwarning"Please refertoattachments"- nothing isattachedVCC agenttries totransferwhile onbreak/mealReviewer didnot reply toyourmessage onteamsCase isnotyoursConsigneecalls askingfor help withothershipmentsOrigin leftcase note"Noted,regards"Being foreverlooped in onan emailchain for BSOshipmentsOriginuntaskedwithouthelping

OPO GSSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewer sends case back without any new case notes
  2. Works on a SBP/CPA shipment without knowing
  3. Consignee calls asking for update on package status
  4. Purple ID asks to put your password (again)
  5. Consignee asks "Is this because of nEw pOlIcIeS?"
  6. DocuPortal, DocSecure, or eOPS stop working
  7. Consignee completed the guide and not the form
  8. 2nd discrepancies asking for the same info
  9. Consignee says "shouldn't the shipper be contacted?"
  10. Reviewer is looped on email, never replies to consignee
  11. Consignee says "We’ve been shipping this for years, and never had any issues before"
  12. Consignee does not speak english
  13. Origin loops you on email chain with shipper
  14. Sent for RTS, comes back asking for more info
  15. Consignee says "it this actually FedEx?"
  16. Reviewer takes case from your queue without warning
  17. "Please refer to attachments" - nothing is attached
  18. VCC agent tries to transfer while on break/meal
  19. Reviewer did not reply to your message on teams
  20. Case is not yours
  21. Consignee calls asking for help with other shipments
  22. Origin left case note "Noted, regards"
  23. Being forever looped in on an email chain for BSO shipments
  24. Origin untasked without helping