SEV 2PROSContactedDMHelped acoworkerSEV1Rainwhereyou areCustomerasked fora returnlabelUpsetCustomerphone callUsedchart forSLAtimingCompletedslackrequestAskedforLogsJunk/SpamcallGot up forCoffee/DrinkUsedemail toassigncaseFEcallAsked L1atechnicalquestionSun isshiningUsedChart toassigncaseUsedGlean foran answerHad towalkaroundNeededa snackReceivedlogs withcaseAsked 7questionsReplied to anemail fromMellissa/Dezi/TristiThumbsup onPOCGleanSEV 2PROSContactedDMHelped acoworkerSEV1Rainwhereyou areCustomerasked fora returnlabelUpsetCustomerphone callUsedchart forSLAtimingCompletedslackrequestAskedforLogsJunk/SpamcallGot up forCoffee/DrinkUsedemail toassigncaseFEcallAsked L1atechnicalquestionSun isshiningUsedChart toassigncaseUsedGlean foran answerHad towalkaroundNeededa snackReceivedlogs withcaseAsked 7questionsReplied to anemail fromMellissa/Dezi/TristiThumbsup onPOCGlean

DDN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SEV 2 PROS
  2. Contacted DM
  3. Helped a coworker
  4. SEV 1
  5. Rain where you are
  6. Customer asked for a return label
  7. Upset Customer phone call
  8. Used chart for SLA timing
  9. Completed slack request
  10. Asked for Logs
  11. Junk/Spam call
  12. Got up for Coffee/Drink
  13. Used email to assign case
  14. FE call
  15. Asked L1 a technical question
  16. Sun is shining
  17. Used Chart to assign case
  18. Used Glean for an answer
  19. Had to walk around
  20. Needed a snack
  21. Received logs with case
  22. Asked 7 questions
  23. Replied to an email from Mellissa/Dezi/Tristi
  24. Thumbs up on POC Glean