Asked for Logs Used Glean for an answer Used chart for SLA timing Had to walk around Replied to an email from Mellissa/Dezi/Tristi SEV 1 Needed a snack Used Chart to assign case Helped a coworker Completed slack request Got up for Coffee/Drink Rain where you are Used email to assign case Customer asked for a return label Asked 7 questions Junk/Spam call FE call Sun is shining Upset Customer phone call Contacted DM Received logs with case Thumbs up on POC Glean SEV 2 PROS Asked L1 a technical question Asked for Logs Used Glean for an answer Used chart for SLA timing Had to walk around Replied to an email from Mellissa/Dezi/Tristi SEV 1 Needed a snack Used Chart to assign case Helped a coworker Completed slack request Got up for Coffee/Drink Rain where you are Used email to assign case Customer asked for a return label Asked 7 questions Junk/Spam call FE call Sun is shining Upset Customer phone call Contacted DM Received logs with case Thumbs up on POC Glean SEV 2 PROS Asked L1 a technical question
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked for Logs
Used Glean for an answer
Used chart for SLA timing
Had to walk around
Replied to an email from Mellissa/Dezi/Tristi
SEV 1
Needed a snack
Used Chart to assign case
Helped a coworker
Completed slack request
Got up for Coffee/Drink
Rain where you are
Used email to assign case
Customer asked for a return label
Asked 7 questions
Junk/Spam call
FE call
Sun is shining
Upset Customer phone call
Contacted DM
Received logs with case
Thumbs up on POC Glean
SEV 2 PROS
Asked L1 a technical question