SEV1FEcallAskedforLogsSun isshiningRainwhereyou areNeededa snackReceivedlogs withcaseCompletedslackrequestContactedDMUsedChart toassigncaseJunk/SpamcallThumbsup onPOCGleanUpsetCustomerphone callSEV 2PROSReplied to anemail fromMellissa/Dezi/TristiAsked 7questionsHad towalkaroundHelped acoworkerCustomerasked fora returnlabelUsedGlean foran answerAsked L1atechnicalquestionUsedchart forSLAtimingUsedemail toassigncaseGot up forCoffee/DrinkSEV1FEcallAskedforLogsSun isshiningRainwhereyou areNeededa snackReceivedlogs withcaseCompletedslackrequestContactedDMUsedChart toassigncaseJunk/SpamcallThumbsup onPOCGleanUpsetCustomerphone callSEV 2PROSReplied to anemail fromMellissa/Dezi/TristiAsked 7questionsHad towalkaroundHelped acoworkerCustomerasked fora returnlabelUsedGlean foran answerAsked L1atechnicalquestionUsedchart forSLAtimingUsedemail toassigncaseGot up forCoffee/Drink

DDN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. SEV 1
  2. FE call
  3. Asked for Logs
  4. Sun is shining
  5. Rain where you are
  6. Needed a snack
  7. Received logs with case
  8. Completed slack request
  9. Contacted DM
  10. Used Chart to assign case
  11. Junk/Spam call
  12. Thumbs up on POC Glean
  13. Upset Customer phone call
  14. SEV 2 PROS
  15. Replied to an email from Mellissa/Dezi/Tristi
  16. Asked 7 questions
  17. Had to walk around
  18. Helped a coworker
  19. Customer asked for a return label
  20. Used Glean for an answer
  21. Asked L1 a technical question
  22. Used chart for SLA timing
  23. Used email to assign case
  24. Got up for Coffee/Drink