Upset Customer phone call Completed slack request Helped a coworker Customer asked for a return label SEV 2 PROS Used chart for SLA timing Needed a snack Asked 7 questions Thumbs up on POC Glean Sun is shining Replied to an email from Mellissa/Dezi/Tristi Asked L1 a technical question Used Chart to assign case Rain where you are Used Glean for an answer FE call SEV 1 Used email to assign case Asked for Logs Got up for Coffee/Drink Junk/Spam call Contacted DM Had to walk around Received logs with case Upset Customer phone call Completed slack request Helped a coworker Customer asked for a return label SEV 2 PROS Used chart for SLA timing Needed a snack Asked 7 questions Thumbs up on POC Glean Sun is shining Replied to an email from Mellissa/Dezi/Tristi Asked L1 a technical question Used Chart to assign case Rain where you are Used Glean for an answer FE call SEV 1 Used email to assign case Asked for Logs Got up for Coffee/Drink Junk/Spam call Contacted DM Had to walk around Received logs with case
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Upset Customer phone call
Completed slack request
Helped a coworker
Customer asked for a return label
SEV 2 PROS
Used chart for SLA timing
Needed a snack
Asked 7 questions
Thumbs up on POC Glean
Sun is shining
Replied to an email from Mellissa/Dezi/Tristi
Asked L1 a technical question
Used Chart to assign case
Rain where you are
Used Glean for an answer
FE call
SEV 1
Used email to assign case
Asked for Logs
Got up for Coffee/Drink
Junk/Spam call
Contacted DM
Had to walk around
Received logs with case