Thumbs up on POC Glean Got up for Coffee/Drink Needed a snack Used Chart to assign case Replied to an email from Mellissa/Dezi/Tristi Contacted DM Completed slack request Received logs with case Asked L1 a technical question FE call SEV 1 Used email to assign case Used Glean for an answer Rain where you are Asked 7 questions Junk/Spam call Helped a coworker Sun is shining Had to walk around Customer asked for a return label Asked for Logs Used chart for SLA timing SEV 2 PROS Upset Customer phone call Thumbs up on POC Glean Got up for Coffee/Drink Needed a snack Used Chart to assign case Replied to an email from Mellissa/Dezi/Tristi Contacted DM Completed slack request Received logs with case Asked L1 a technical question FE call SEV 1 Used email to assign case Used Glean for an answer Rain where you are Asked 7 questions Junk/Spam call Helped a coworker Sun is shining Had to walk around Customer asked for a return label Asked for Logs Used chart for SLA timing SEV 2 PROS Upset Customer phone call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Thumbs up on POC Glean
Got up for Coffee/Drink
Needed a snack
Used Chart to assign case
Replied to an email from Mellissa/Dezi/Tristi
Contacted DM
Completed slack request
Received logs with case
Asked L1 a technical question
FE call
SEV 1
Used email to assign case
Used Glean for an answer
Rain where you are
Asked 7 questions
Junk/Spam call
Helped a coworker
Sun is shining
Had to walk around
Customer asked for a return label
Asked for Logs
Used chart for SLA timing
SEV 2 PROS
Upset Customer phone call