Replied to anemail fromMellissa/Dezi/TristiAsked L1atechnicalquestionGot up forCoffee/DrinkFEcallAsked 7questionsSEV 2PROSUsedemail toassigncaseNeededa snackJunk/SpamcallSun isshiningHelped acoworkerCustomerasked fora returnlabelUsedGlean foran answerRainwhereyou areHad towalkaroundReceivedlogs withcaseUsedchart forSLAtimingAskedforLogsSEV1ContactedDMThumbsup onPOCGleanUpsetCustomerphone callCompletedslackrequestUsedChart toassigncaseReplied to anemail fromMellissa/Dezi/TristiAsked L1atechnicalquestionGot up forCoffee/DrinkFEcallAsked 7questionsSEV 2PROSUsedemail toassigncaseNeededa snackJunk/SpamcallSun isshiningHelped acoworkerCustomerasked fora returnlabelUsedGlean foran answerRainwhereyou areHad towalkaroundReceivedlogs withcaseUsedchart forSLAtimingAskedforLogsSEV1ContactedDMThumbsup onPOCGleanUpsetCustomerphone callCompletedslackrequestUsedChart toassigncase

DDN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Replied to an email from Mellissa/Dezi/Tristi
  2. Asked L1 a technical question
  3. Got up for Coffee/Drink
  4. FE call
  5. Asked 7 questions
  6. SEV 2 PROS
  7. Used email to assign case
  8. Needed a snack
  9. Junk/Spam call
  10. Sun is shining
  11. Helped a coworker
  12. Customer asked for a return label
  13. Used Glean for an answer
  14. Rain where you are
  15. Had to walk around
  16. Received logs with case
  17. Used chart for SLA timing
  18. Asked for Logs
  19. SEV 1
  20. Contacted DM
  21. Thumbs up on POC Glean
  22. Upset Customer phone call
  23. Completed slack request
  24. Used Chart to assign case