Had towalkaroundUsedchart forSLAtimingAsked L1atechnicalquestionUsedChart toassigncaseCustomerasked fora returnlabelReplied to anemail fromMellissa/Dezi/TristiAskedforLogsContactedDMThumbsup onPOCGleanSun isshiningJunk/SpamcallUpsetCustomerphone callHelped acoworkerSEV1Asked 7questionsFEcallUsedGlean foran answerReceivedlogs withcaseGot up forCoffee/DrinkCompletedslackrequestRainwhereyou areSEV 2PROSUsedemail toassigncaseNeededa snackHad towalkaroundUsedchart forSLAtimingAsked L1atechnicalquestionUsedChart toassigncaseCustomerasked fora returnlabelReplied to anemail fromMellissa/Dezi/TristiAskedforLogsContactedDMThumbsup onPOCGleanSun isshiningJunk/SpamcallUpsetCustomerphone callHelped acoworkerSEV1Asked 7questionsFEcallUsedGlean foran answerReceivedlogs withcaseGot up forCoffee/DrinkCompletedslackrequestRainwhereyou areSEV 2PROSUsedemail toassigncaseNeededa snack

DDN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to walk around
  2. Used chart for SLA timing
  3. Asked L1 a technical question
  4. Used Chart to assign case
  5. Customer asked for a return label
  6. Replied to an email from Mellissa/Dezi/Tristi
  7. Asked for Logs
  8. Contacted DM
  9. Thumbs up on POC Glean
  10. Sun is shining
  11. Junk/Spam call
  12. Upset Customer phone call
  13. Helped a coworker
  14. SEV 1
  15. Asked 7 questions
  16. FE call
  17. Used Glean for an answer
  18. Received logs with case
  19. Got up for Coffee/Drink
  20. Completed slack request
  21. Rain where you are
  22. SEV 2 PROS
  23. Used email to assign case
  24. Needed a snack