Asked 7 questions Used Glean for an answer Thumbs up on POC Glean Helped a coworker Asked L1 a technical question Completed slack request Junk/Spam call Used chart for SLA timing Got up for Coffee/Drink Received logs with case Had to walk around Rain where you are SEV 2 PROS FE call Upset Customer phone call Customer asked for a return label SEV 1 Asked for Logs Used email to assign case Used Chart to assign case Contacted DM Sun is shining Needed a snack Replied to an email from Mellissa/Dezi/Tristi Asked 7 questions Used Glean for an answer Thumbs up on POC Glean Helped a coworker Asked L1 a technical question Completed slack request Junk/Spam call Used chart for SLA timing Got up for Coffee/Drink Received logs with case Had to walk around Rain where you are SEV 2 PROS FE call Upset Customer phone call Customer asked for a return label SEV 1 Asked for Logs Used email to assign case Used Chart to assign case Contacted DM Sun is shining Needed a snack Replied to an email from Mellissa/Dezi/Tristi
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked 7 questions
Used Glean for an answer
Thumbs up on POC Glean
Helped a coworker
Asked L1 a technical question
Completed slack request
Junk/Spam call
Used chart for SLA timing
Got up for Coffee/Drink
Received logs with case
Had to walk around
Rain where you are
SEV 2 PROS
FE call
Upset Customer phone call
Customer asked for a return label
SEV 1
Asked for Logs
Used email to assign case
Used Chart to assign case
Contacted DM
Sun is shining
Needed a snack
Replied to an email from Mellissa/Dezi/Tristi