UpsetCustomerphone callCompletedslackrequestHelped acoworkerCustomerasked fora returnlabelSEV 2PROSUsedchart forSLAtimingNeededa snackAsked 7questionsThumbsup onPOCGleanSun isshiningReplied to anemail fromMellissa/Dezi/TristiAsked L1atechnicalquestionUsedChart toassigncaseRainwhereyou areUsedGlean foran answerFEcallSEV1Usedemail toassigncaseAskedforLogsGot up forCoffee/DrinkJunk/SpamcallContactedDMHad towalkaroundReceivedlogs withcaseUpsetCustomerphone callCompletedslackrequestHelped acoworkerCustomerasked fora returnlabelSEV 2PROSUsedchart forSLAtimingNeededa snackAsked 7questionsThumbsup onPOCGleanSun isshiningReplied to anemail fromMellissa/Dezi/TristiAsked L1atechnicalquestionUsedChart toassigncaseRainwhereyou areUsedGlean foran answerFEcallSEV1Usedemail toassigncaseAskedforLogsGot up forCoffee/DrinkJunk/SpamcallContactedDMHad towalkaroundReceivedlogs withcase

DDN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upset Customer phone call
  2. Completed slack request
  3. Helped a coworker
  4. Customer asked for a return label
  5. SEV 2 PROS
  6. Used chart for SLA timing
  7. Needed a snack
  8. Asked 7 questions
  9. Thumbs up on POC Glean
  10. Sun is shining
  11. Replied to an email from Mellissa/Dezi/Tristi
  12. Asked L1 a technical question
  13. Used Chart to assign case
  14. Rain where you are
  15. Used Glean for an answer
  16. FE call
  17. SEV 1
  18. Used email to assign case
  19. Asked for Logs
  20. Got up for Coffee/Drink
  21. Junk/Spam call
  22. Contacted DM
  23. Had to walk around
  24. Received logs with case