Usedemail toassigncaseAsked L1atechnicalquestionGot up forCoffee/DrinkReplied to anemail fromMellissa/Dezi/TristiAsked 7questionsCompletedslackrequestHelped acoworkerAskedforLogsFEcallReceivedlogs withcaseUpsetCustomerphone callContactedDMUsedchart forSLAtimingSun isshiningUsedGlean foran answerRainwhereyou areCustomerasked fora returnlabelUsedChart toassigncaseSEV1SEV 2PROSThumbsup onPOCGleanNeededa snackJunk/SpamcallHad towalkaroundUsedemail toassigncaseAsked L1atechnicalquestionGot up forCoffee/DrinkReplied to anemail fromMellissa/Dezi/TristiAsked 7questionsCompletedslackrequestHelped acoworkerAskedforLogsFEcallReceivedlogs withcaseUpsetCustomerphone callContactedDMUsedchart forSLAtimingSun isshiningUsedGlean foran answerRainwhereyou areCustomerasked fora returnlabelUsedChart toassigncaseSEV1SEV 2PROSThumbsup onPOCGleanNeededa snackJunk/SpamcallHad towalkaround

DDN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used email to assign case
  2. Asked L1 a technical question
  3. Got up for Coffee/Drink
  4. Replied to an email from Mellissa/Dezi/Tristi
  5. Asked 7 questions
  6. Completed slack request
  7. Helped a coworker
  8. Asked for Logs
  9. FE call
  10. Received logs with case
  11. Upset Customer phone call
  12. Contacted DM
  13. Used chart for SLA timing
  14. Sun is shining
  15. Used Glean for an answer
  16. Rain where you are
  17. Customer asked for a return label
  18. Used Chart to assign case
  19. SEV 1
  20. SEV 2 PROS
  21. Thumbs up on POC Glean
  22. Needed a snack
  23. Junk/Spam call
  24. Had to walk around