Rain where you are Customer asked for a return label Sun is shining Completed slack request SEV 1 Asked L1 a technical question SEV 2 PROS Used Chart to assign case Used chart for SLA timing Needed a snack FE call Contacted DM Junk/Spam call Thumbs up on POC Glean Used email to assign case Replied to an email from Mellissa/Dezi/Tristi Got up for Coffee/Drink Used Glean for an answer Asked for Logs Helped a coworker Received logs with case Had to walk around Asked 7 questions Upset Customer phone call Rain where you are Customer asked for a return label Sun is shining Completed slack request SEV 1 Asked L1 a technical question SEV 2 PROS Used Chart to assign case Used chart for SLA timing Needed a snack FE call Contacted DM Junk/Spam call Thumbs up on POC Glean Used email to assign case Replied to an email from Mellissa/Dezi/Tristi Got up for Coffee/Drink Used Glean for an answer Asked for Logs Helped a coworker Received logs with case Had to walk around Asked 7 questions Upset Customer phone call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Rain where you are
Customer asked for a return label
Sun is shining
Completed slack request
SEV 1
Asked L1 a technical question
SEV 2 PROS
Used Chart to assign case
Used chart for SLA timing
Needed a snack
FE call
Contacted DM
Junk/Spam call
Thumbs up on POC Glean
Used email to assign case
Replied to an email from Mellissa/Dezi/Tristi
Got up for Coffee/Drink
Used Glean for an answer
Asked for Logs
Helped a coworker
Received logs with case
Had to walk around
Asked 7 questions
Upset Customer phone call