Asked 7 questions Contacted DM Thumbs up on POC Glean Used Glean for an answer Used email to assign case Completed slack request Asked L1 a technical question Used chart for SLA timing Upset Customer phone call Used Chart to assign case Got up for Coffee/Drink Received logs with case Junk/Spam call Helped a coworker Asked for Logs SEV 2 PROS Needed a snack Had to walk around SEV 1 Sun is shining FE call Rain where you are Replied to an email from Mellissa/Dezi/Tristi Customer asked for a return label Asked 7 questions Contacted DM Thumbs up on POC Glean Used Glean for an answer Used email to assign case Completed slack request Asked L1 a technical question Used chart for SLA timing Upset Customer phone call Used Chart to assign case Got up for Coffee/Drink Received logs with case Junk/Spam call Helped a coworker Asked for Logs SEV 2 PROS Needed a snack Had to walk around SEV 1 Sun is shining FE call Rain where you are Replied to an email from Mellissa/Dezi/Tristi Customer asked for a return label
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked 7 questions
Contacted DM
Thumbs up on POC Glean
Used Glean for an answer
Used email to assign case
Completed slack request
Asked L1 a technical question
Used chart for SLA timing
Upset Customer phone call
Used Chart to assign case
Got up for Coffee/Drink
Received logs with case
Junk/Spam call
Helped a coworker
Asked for Logs
SEV 2 PROS
Needed a snack
Had to walk around
SEV 1
Sun is shining
FE call
Rain where you are
Replied to an email from Mellissa/Dezi/Tristi
Customer asked for a return label