Upset Customer phone call Needed a snack Asked L1 a technical question Replied to an email from Mellissa/Dezi/Tristi FE call Got up for Coffee/Drink Used chart for SLA timing Asked for Logs Had to walk around Used email to assign case SEV 2 PROS Thumbs up on POC Glean Rain where you are Customer asked for a return label Completed slack request Contacted DM Helped a coworker Received logs with case Asked 7 questions Used Chart to assign case Used Glean for an answer SEV 1 Sun is shining Junk/Spam call Upset Customer phone call Needed a snack Asked L1 a technical question Replied to an email from Mellissa/Dezi/Tristi FE call Got up for Coffee/Drink Used chart for SLA timing Asked for Logs Had to walk around Used email to assign case SEV 2 PROS Thumbs up on POC Glean Rain where you are Customer asked for a return label Completed slack request Contacted DM Helped a coworker Received logs with case Asked 7 questions Used Chart to assign case Used Glean for an answer SEV 1 Sun is shining Junk/Spam call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Upset Customer phone call
Needed a snack
Asked L1 a technical question
Replied to an email from Mellissa/Dezi/Tristi
FE call
Got up for Coffee/Drink
Used chart for SLA timing
Asked for Logs
Had to walk around
Used email to assign case
SEV 2 PROS
Thumbs up on POC Glean
Rain where you are
Customer asked for a return label
Completed slack request
Contacted DM
Helped a coworker
Received logs with case
Asked 7 questions
Used Chart to assign case
Used Glean for an answer
SEV 1
Sun is shining
Junk/Spam call