Helped a coworker Completed slack request SEV 2 PROS Asked 7 questions Used Glean for an answer Customer asked for a return label Needed a snack Upset Customer phone call Used Chart to assign case SEV 1 Used chart for SLA timing Thumbs up on POC Glean Asked for Logs FE call Contacted DM Replied to an email from Mellissa/Dezi/Tristi Sun is shining Got up for Coffee/Drink Received logs with case Rain where you are Junk/Spam call Used email to assign case Had to walk around Asked L1 a technical question Helped a coworker Completed slack request SEV 2 PROS Asked 7 questions Used Glean for an answer Customer asked for a return label Needed a snack Upset Customer phone call Used Chart to assign case SEV 1 Used chart for SLA timing Thumbs up on POC Glean Asked for Logs FE call Contacted DM Replied to an email from Mellissa/Dezi/Tristi Sun is shining Got up for Coffee/Drink Received logs with case Rain where you are Junk/Spam call Used email to assign case Had to walk around Asked L1 a technical question
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Helped a coworker
Completed slack request
SEV 2 PROS
Asked 7 questions
Used Glean for an answer
Customer asked for a return label
Needed a snack
Upset Customer phone call
Used Chart to assign case
SEV 1
Used chart for SLA timing
Thumbs up on POC Glean
Asked for Logs
FE call
Contacted DM
Replied to an email from Mellissa/Dezi/Tristi
Sun is shining
Got up for Coffee/Drink
Received logs with case
Rain where you are
Junk/Spam call
Used email to assign case
Had to walk around
Asked L1 a technical question