Needed a snack FE call Replied to an email from Mellissa/Dezi/Tristi Asked L1 a technical question Asked 7 questions SEV 1 Completed slack request Had to walk around Upset Customer phone call Used Chart to assign case Sun is shining Customer asked for a return label SEV 2 PROS Received logs with case Used chart for SLA timing Junk/Spam call Rain where you are Got up for Coffee/Drink Helped a coworker Used email to assign case Thumbs up on POC Glean Asked for Logs Contacted DM Used Glean for an answer Needed a snack FE call Replied to an email from Mellissa/Dezi/Tristi Asked L1 a technical question Asked 7 questions SEV 1 Completed slack request Had to walk around Upset Customer phone call Used Chart to assign case Sun is shining Customer asked for a return label SEV 2 PROS Received logs with case Used chart for SLA timing Junk/Spam call Rain where you are Got up for Coffee/Drink Helped a coworker Used email to assign case Thumbs up on POC Glean Asked for Logs Contacted DM Used Glean for an answer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Needed a snack
FE call
Replied to an email from Mellissa/Dezi/Tristi
Asked L1 a technical question
Asked 7 questions
SEV 1
Completed slack request
Had to walk around
Upset Customer phone call
Used Chart to assign case
Sun is shining
Customer asked for a return label
SEV 2 PROS
Received logs with case
Used chart for SLA timing
Junk/Spam call
Rain where you are
Got up for Coffee/Drink
Helped a coworker
Used email to assign case
Thumbs up on POC Glean
Asked for Logs
Contacted DM
Used Glean for an answer