Usedemail toassigncaseCustomerasked fora returnlabelGot up forCoffee/DrinkJunk/SpamcallUsedGlean foran answerUsedChart toassigncaseReplied to anemail fromMellissa/Dezi/TristiHelped acoworkerUsedchart forSLAtimingReceivedlogs withcaseAsked 7questionsThumbsup onPOCGleanAsked L1atechnicalquestionUpsetCustomerphone callCompletedslackrequestSun isshiningSEV 2PROSHad towalkaroundAskedforLogsContactedDMSEV1FEcallNeededa snackRainwhereyou areUsedemail toassigncaseCustomerasked fora returnlabelGot up forCoffee/DrinkJunk/SpamcallUsedGlean foran answerUsedChart toassigncaseReplied to anemail fromMellissa/Dezi/TristiHelped acoworkerUsedchart forSLAtimingReceivedlogs withcaseAsked 7questionsThumbsup onPOCGleanAsked L1atechnicalquestionUpsetCustomerphone callCompletedslackrequestSun isshiningSEV 2PROSHad towalkaroundAskedforLogsContactedDMSEV1FEcallNeededa snackRainwhereyou are

DDN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used email to assign case
  2. Customer asked for a return label
  3. Got up for Coffee/Drink
  4. Junk/Spam call
  5. Used Glean for an answer
  6. Used Chart to assign case
  7. Replied to an email from Mellissa/Dezi/Tristi
  8. Helped a coworker
  9. Used chart for SLA timing
  10. Received logs with case
  11. Asked 7 questions
  12. Thumbs up on POC Glean
  13. Asked L1 a technical question
  14. Upset Customer phone call
  15. Completed slack request
  16. Sun is shining
  17. SEV 2 PROS
  18. Had to walk around
  19. Asked for Logs
  20. Contacted DM
  21. SEV 1
  22. FE call
  23. Needed a snack
  24. Rain where you are