Asked L1 a technical question SEV 1 Used chart for SLA timing Got up for Coffee/Drink SEV 2 PROS Sun is shining Used email to assign case Asked for Logs Needed a snack Asked 7 questions Helped a coworker Completed slack request FE call Replied to an email from Mellissa/Dezi/Tristi Had to walk around Contacted DM Junk/Spam call Received logs with case Thumbs up on POC Glean Upset Customer phone call Used Glean for an answer Used Chart to assign case Rain where you are Customer asked for a return label Asked L1 a technical question SEV 1 Used chart for SLA timing Got up for Coffee/Drink SEV 2 PROS Sun is shining Used email to assign case Asked for Logs Needed a snack Asked 7 questions Helped a coworker Completed slack request FE call Replied to an email from Mellissa/Dezi/Tristi Had to walk around Contacted DM Junk/Spam call Received logs with case Thumbs up on POC Glean Upset Customer phone call Used Glean for an answer Used Chart to assign case Rain where you are Customer asked for a return label
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked L1 a technical question
SEV 1
Used chart for SLA timing
Got up for Coffee/Drink
SEV 2 PROS
Sun is shining
Used email to assign case
Asked for Logs
Needed a snack
Asked 7 questions
Helped a coworker
Completed slack request
FE call
Replied to an email from Mellissa/Dezi/Tristi
Had to walk around
Contacted DM
Junk/Spam call
Received logs with case
Thumbs up on POC Glean
Upset Customer phone call
Used Glean for an answer
Used Chart to assign case
Rain where you are
Customer asked for a return label