Replied to an email from Mellissa/Dezi/Tristi Thumbs up on POC Glean Helped a coworker Got up for Coffee/Drink Received logs with case Junk/Spam call Completed slack request Asked 7 questions Sun is shining Asked for Logs Used email to assign case Asked L1 a technical question SEV 2 PROS Used chart for SLA timing Used Glean for an answer FE call Had to walk around Customer asked for a return label Contacted DM Rain where you are SEV 1 Upset Customer phone call Used Chart to assign case Needed a snack Replied to an email from Mellissa/Dezi/Tristi Thumbs up on POC Glean Helped a coworker Got up for Coffee/Drink Received logs with case Junk/Spam call Completed slack request Asked 7 questions Sun is shining Asked for Logs Used email to assign case Asked L1 a technical question SEV 2 PROS Used chart for SLA timing Used Glean for an answer FE call Had to walk around Customer asked for a return label Contacted DM Rain where you are SEV 1 Upset Customer phone call Used Chart to assign case Needed a snack
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Replied to an email from Mellissa/Dezi/Tristi
Thumbs up on POC Glean
Helped a coworker
Got up for Coffee/Drink
Received logs with case
Junk/Spam call
Completed slack request
Asked 7 questions
Sun is shining
Asked for Logs
Used email to assign case
Asked L1 a technical question
SEV 2 PROS
Used chart for SLA timing
Used Glean for an answer
FE call
Had to walk around
Customer asked for a return label
Contacted DM
Rain where you are
SEV 1
Upset Customer phone call
Used Chart to assign case
Needed a snack