Helped acoworkerThumbsup onPOCGleanReplied to anemail fromMellissa/Dezi/TristiAsked L1atechnicalquestionCustomerasked fora returnlabelRainwhereyou areUsedChart toassigncaseHad towalkaroundAskedforLogsGot up forCoffee/DrinkSEV1Sun isshiningAsked 7questionsReceivedlogs withcaseUpsetCustomerphone callUsedemail toassigncaseFEcallNeededa snackCompletedslackrequestUsedchart forSLAtimingSEV 2PROSContactedDMJunk/SpamcallUsedGlean foran answerHelped acoworkerThumbsup onPOCGleanReplied to anemail fromMellissa/Dezi/TristiAsked L1atechnicalquestionCustomerasked fora returnlabelRainwhereyou areUsedChart toassigncaseHad towalkaroundAskedforLogsGot up forCoffee/DrinkSEV1Sun isshiningAsked 7questionsReceivedlogs withcaseUpsetCustomerphone callUsedemail toassigncaseFEcallNeededa snackCompletedslackrequestUsedchart forSLAtimingSEV 2PROSContactedDMJunk/SpamcallUsedGlean foran answer

DDN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a coworker
  2. Thumbs up on POC Glean
  3. Replied to an email from Mellissa/Dezi/Tristi
  4. Asked L1 a technical question
  5. Customer asked for a return label
  6. Rain where you are
  7. Used Chart to assign case
  8. Had to walk around
  9. Asked for Logs
  10. Got up for Coffee/Drink
  11. SEV 1
  12. Sun is shining
  13. Asked 7 questions
  14. Received logs with case
  15. Upset Customer phone call
  16. Used email to assign case
  17. FE call
  18. Needed a snack
  19. Completed slack request
  20. Used chart for SLA timing
  21. SEV 2 PROS
  22. Contacted DM
  23. Junk/Spam call
  24. Used Glean for an answer