(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-Updated CCI
B-Enrolled account in Payment Arrangements
N-Completed a Trouble Call
I-Advised a customer of their full balance
B-Spoke with a a lead regarding a call
B-Completed aTransfer
O-Advised a customer of their past due balance
G-Advised a customer when their bill is due
G-Provided an Advance
O-Completed a Reconnect
O-Advised of DCO fee
N-Provided an Extension
N-Walked up the stairs holding the rail
O-Completed a turn off
I-Advised UDT no longer working due to account on CPP