(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
N-Completed a Trouble Call
I-Advised a customer of their full balance
B-Completed aTransfer
B-Denied an advance
O-Completed a Reconnect
G-Advised account is DCO
G-Advised a customer when their bill is due
O-Completed a turn off
B-Enrolled account in Payment Arrangements
B-Offered Agency Information
N-Provided an Extension
O-Advised of DCO fee
I-Updated CCI
G-Offered CDD change
I-Assisted a customer with logging into the app
I-Completed a Turn On
N-Transferred to Paymentus
G-Attended 1 team tailboard
N-Walked up the stairs holding the rail
G-Provided an Advance
O-Advised a customer of their past due balance
I-Advised UDT no longer working due to account on CPP