Spoke with a a lead regarding a call Advised UDT no longer working due to account on CPP Completed a Trouble Call Updated CCI Advised a customer of their past due balance Attended 1 team tailboard Offered CDD change Waived 1 lpf Provided an Advance Completed a Reconnect Advised account is DCO Denied an advance Completed a Turn On Advised of DCO fee Provided an Extension Transferred to Paymentus Enrolled account in Payment Arrangements Offered Agency Information Walked up the stairs holding the rail Advised a customer of their full balance Completed aTransfer Advised a customer when their bill is due Completed a turn off Assisted a customer with logging into the app Spoke with a a lead regarding a call Advised UDT no longer working due to account on CPP Completed a Trouble Call Updated CCI Advised a customer of their past due balance Attended 1 team tailboard Offered CDD change Waived 1 lpf Provided an Advance Completed a Reconnect Advised account is DCO Denied an advance Completed a Turn On Advised of DCO fee Provided an Extension Transferred to Paymentus Enrolled account in Payment Arrangements Offered Agency Information Walked up the stairs holding the rail Advised a customer of their full balance Completed aTransfer Advised a customer when their bill is due Completed a turn off Assisted a customer with logging into the app
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Spoke with a a lead regarding a call
I-Advised UDT no longer working due to account on CPP
N-Completed a Trouble Call
I-Updated CCI
O-Advised a customer of their past due balance
G-Attended 1 team tailboard
G-Offered CDD change
O-Waived 1 lpf
G-Provided an Advance
O-Completed a Reconnect
G-Advised account is DCO
B-Denied an advance
I-Completed a Turn On
O-Advised of DCO fee
N-Provided an Extension
N-Transferred to Paymentus
B-Enrolled account in Payment Arrangements
B-Offered Agency Information
N-Walked up the stairs holding the rail
I-Advised a customer of their full balance
B-Completed aTransfer
G-Advised a customer when their bill is due
O-Completed a turn off
I-Assisted a customer with logging into the app