Attended 1 team tailboard Completed a turn off Walked up the stairs holding the rail Advised UDT no longer working due to account on CPP Completed a Turn On Denied an advance Completed a Trouble Call Completed aTransfer Completed a Reconnect Provided an Advance Advised of DCO fee Offered CDD change Offered Agency Information Transferred to Paymentus Spoke with a a lead regarding a call Advised a customer of their past due balance Waived 1 lpf Updated CCI Assisted a customer with logging into the app Advised a customer of their full balance Enrolled account in Payment Arrangements Provided an Extension Advised a customer when their bill is due Advised account is DCO Attended 1 team tailboard Completed a turn off Walked up the stairs holding the rail Advised UDT no longer working due to account on CPP Completed a Turn On Denied an advance Completed a Trouble Call Completed aTransfer Completed a Reconnect Provided an Advance Advised of DCO fee Offered CDD change Offered Agency Information Transferred to Paymentus Spoke with a a lead regarding a call Advised a customer of their past due balance Waived 1 lpf Updated CCI Assisted a customer with logging into the app Advised a customer of their full balance Enrolled account in Payment Arrangements Provided an Extension Advised a customer when their bill is due Advised account is DCO
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Attended 1 team tailboard
O-Completed a turn off
N-Walked up the stairs holding the rail
I-Advised UDT no longer working due to account on CPP
I-Completed a Turn On
B-Denied an advance
N-Completed a Trouble Call
B-Completed aTransfer
O-Completed a Reconnect
G-Provided an Advance
O-Advised of DCO fee
G-Offered CDD change
B-Offered Agency Information
N-Transferred to Paymentus
B-Spoke with a a lead regarding a call
O-Advised a customer of their past due balance
O-Waived 1 lpf
I-Updated CCI
I-Assisted a customer with logging into the app
I-Advised a customer of their full balance
B-Enrolled account in Payment Arrangements
N-Provided an Extension
G-Advised a customer when their bill is due
G-Advised account is DCO