"Do youhave acigarette?"Clientwaiting whenyou arrive atwork"Downin aMinute"Clientknocks ondoor during"that" songLostClientin StoreReservedcarAWOLBeefin'StolenLaundryHad asmoke inhospitalparking lotClientArrestedLostPhoneOMG,what haveI done?Sameday riderequestClientdemandsnew CMCM astechsupportLostID"NotmyClient"Needs(another)phoneTaggedinShiftNoteClientscreamingat customerserviceRoomInspectionClientunreliablynarratinghealth issuesto doctorInterruptedlunchFire inUnitRelationshipIssuesNoactualrequestOpen mouthcoughand/or odorsClientmeltsdown inPublicGuestIssues"Do youhave acigarette?"Clientwaiting whenyou arrive atwork"Downin aMinute"Clientknocks ondoor during"that" songLostClientin StoreReservedcarAWOLBeefin'StolenLaundryHad asmoke inhospitalparking lotClientArrestedLostPhoneOMG,what haveI done?Sameday riderequestClientdemandsnew CMCM astechsupportLostID"NotmyClient"Needs(another)phoneTaggedinShiftNoteClientscreamingat customerserviceRoomInspectionClientunreliablynarratinghealth issuesto doctorInterruptedlunchFire inUnitRelationshipIssuesNoactualrequestOpen mouthcoughand/or odorsClientmeltsdown inPublicGuestIssues

Case Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do you have a cigarette?"
  2. Client waiting when you arrive at work
  3. "Down in a Minute"
  4. Client knocks on door during "that" song
  5. Lost Client in Store
  6. Reserved car AWOL
  7. Beefin'
  8. Stolen Laundry
  9. Had a smoke in hospital parking lot
  10. Client Arrested
  11. Lost Phone
  12. OMG, what have I done?
  13. Same day ride request
  14. Client demands new CM
  15. CM as tech support
  16. Lost ID
  17. "Not my Client"
  18. Needs (another) phone
  19. Tagged in ShiftNote
  20. Client screaming at customer service
  21. Room Inspection
  22. Client unreliably narrating health issues to doctor
  23. Interrupted lunch
  24. Fire in Unit
  25. Relationship Issues
  26. No actual request
  27. Open mouth cough and/or odors
  28. Client melts down in Public
  29. Guest Issues