StolenLaundryOMG,what haveI done?GuestIssuesReservedcarAWOLSameday riderequestRelationshipIssuesOpen mouthcoughand/or odorsClientdemandsnew CMLostIDClientscreamingat customerservice"Downin aMinute"Beefin'InterruptedlunchClientknocks ondoor during"that" songClientunreliablynarratinghealth issuesto doctor"Do youhave acigarette?"LostPhoneLostClientin StoreRoomInspectionNoactualrequestClientwaiting whenyou arrive atworkClientmeltsdown inPublicFire inUnitCM astechsupportClientArrested"NotmyClient"TaggedinShiftNoteNeeds(another)phoneHad asmoke inhospitalparking lotStolenLaundryOMG,what haveI done?GuestIssuesReservedcarAWOLSameday riderequestRelationshipIssuesOpen mouthcoughand/or odorsClientdemandsnew CMLostIDClientscreamingat customerservice"Downin aMinute"Beefin'InterruptedlunchClientknocks ondoor during"that" songClientunreliablynarratinghealth issuesto doctor"Do youhave acigarette?"LostPhoneLostClientin StoreRoomInspectionNoactualrequestClientwaiting whenyou arrive atworkClientmeltsdown inPublicFire inUnitCM astechsupportClientArrested"NotmyClient"TaggedinShiftNoteNeeds(another)phoneHad asmoke inhospitalparking lot

Case Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stolen Laundry
  2. OMG, what have I done?
  3. Guest Issues
  4. Reserved car AWOL
  5. Same day ride request
  6. Relationship Issues
  7. Open mouth cough and/or odors
  8. Client demands new CM
  9. Lost ID
  10. Client screaming at customer service
  11. "Down in a Minute"
  12. Beefin'
  13. Interrupted lunch
  14. Client knocks on door during "that" song
  15. Client unreliably narrating health issues to doctor
  16. "Do you have a cigarette?"
  17. Lost Phone
  18. Lost Client in Store
  19. Room Inspection
  20. No actual request
  21. Client waiting when you arrive at work
  22. Client melts down in Public
  23. Fire in Unit
  24. CM as tech support
  25. Client Arrested
  26. "Not my Client"
  27. Tagged in ShiftNote
  28. Needs (another) phone
  29. Had a smoke in hospital parking lot