Clientmeltsdown inPublic"Do youhave acigarette?"Fire inUnitGuestIssuesSameday riderequestOpen mouthcoughand/or odorsCM astechsupportTaggedinShiftNoteHad asmoke inhospitalparking lotReservedcarAWOLNoactualrequestLostIDStolenLaundryBeefin'LostClientin StoreLostPhone"Downin aMinute"Clientdemandsnew CMClientscreamingat customerserviceOMG,what haveI done?Clientknocks ondoor during"that" songClientwaiting whenyou arrive atworkClientunreliablynarratinghealth issuesto doctorInterruptedlunchRelationshipIssuesRoomInspection"NotmyClient"ClientArrestedNeeds(another)phoneClientmeltsdown inPublic"Do youhave acigarette?"Fire inUnitGuestIssuesSameday riderequestOpen mouthcoughand/or odorsCM astechsupportTaggedinShiftNoteHad asmoke inhospitalparking lotReservedcarAWOLNoactualrequestLostIDStolenLaundryBeefin'LostClientin StoreLostPhone"Downin aMinute"Clientdemandsnew CMClientscreamingat customerserviceOMG,what haveI done?Clientknocks ondoor during"that" songClientwaiting whenyou arrive atworkClientunreliablynarratinghealth issuesto doctorInterruptedlunchRelationshipIssuesRoomInspection"NotmyClient"ClientArrestedNeeds(another)phone

Case Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client melts down in Public
  2. "Do you have a cigarette?"
  3. Fire in Unit
  4. Guest Issues
  5. Same day ride request
  6. Open mouth cough and/or odors
  7. CM as tech support
  8. Tagged in ShiftNote
  9. Had a smoke in hospital parking lot
  10. Reserved car AWOL
  11. No actual request
  12. Lost ID
  13. Stolen Laundry
  14. Beefin'
  15. Lost Client in Store
  16. Lost Phone
  17. "Down in a Minute"
  18. Client demands new CM
  19. Client screaming at customer service
  20. OMG, what have I done?
  21. Client knocks on door during "that" song
  22. Client waiting when you arrive at work
  23. Client unreliably narrating health issues to doctor
  24. Interrupted lunch
  25. Relationship Issues
  26. Room Inspection
  27. "Not my Client"
  28. Client Arrested
  29. Needs (another) phone