NoactualrequestClientscreamingat customerserviceOpen mouthcoughand/or odorsLostClientin StoreOMG,what haveI done?StolenLaundryClientdemandsnew CMCM astechsupportHad asmoke inhospitalparking lotRelationshipIssuesClientArrestedReservedcarAWOLLostPhone"NotmyClient"InterruptedlunchLostIDNeeds(another)phoneClientknocks ondoor during"that" songBeefin'Sameday riderequestTaggedinShiftNoteRoomInspectionGuestIssues"Do youhave acigarette?"Fire inUnitClientmeltsdown inPublic"Downin aMinute"Clientunreliablynarratinghealth issuesto doctorClientwaiting whenyou arrive atworkNoactualrequestClientscreamingat customerserviceOpen mouthcoughand/or odorsLostClientin StoreOMG,what haveI done?StolenLaundryClientdemandsnew CMCM astechsupportHad asmoke inhospitalparking lotRelationshipIssuesClientArrestedReservedcarAWOLLostPhone"NotmyClient"InterruptedlunchLostIDNeeds(another)phoneClientknocks ondoor during"that" songBeefin'Sameday riderequestTaggedinShiftNoteRoomInspectionGuestIssues"Do youhave acigarette?"Fire inUnitClientmeltsdown inPublic"Downin aMinute"Clientunreliablynarratinghealth issuesto doctorClientwaiting whenyou arrive atwork

Case Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No actual request
  2. Client screaming at customer service
  3. Open mouth cough and/or odors
  4. Lost Client in Store
  5. OMG, what have I done?
  6. Stolen Laundry
  7. Client demands new CM
  8. CM as tech support
  9. Had a smoke in hospital parking lot
  10. Relationship Issues
  11. Client Arrested
  12. Reserved car AWOL
  13. Lost Phone
  14. "Not my Client"
  15. Interrupted lunch
  16. Lost ID
  17. Needs (another) phone
  18. Client knocks on door during "that" song
  19. Beefin'
  20. Same day ride request
  21. Tagged in ShiftNote
  22. Room Inspection
  23. Guest Issues
  24. "Do you have a cigarette?"
  25. Fire in Unit
  26. Client melts down in Public
  27. "Down in a Minute"
  28. Client unreliably narrating health issues to doctor
  29. Client waiting when you arrive at work