(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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No one has been in contact with the service drive all day
"My car won't start. Can you tell me how to start it over the phone?"
Spam Call
"Can you reprogram my keys?" [doesn't bring car in]
"How much is this part?" with no VIN
"Can I get a rental today for my oil change?"
"It's been an hour and no one's called me back"
Wanting to get service done for a different manufacturer than the dealership they called
Customer is upset we're scheduling two weeks out
Customer will not give us information to be able to look them up
"I just need 'regular maintenance'"
"Hi, I have a recall" [recall is on backorder/not available]
"Is this rental free?"
"I don't need a diagnostic, AutoZone said it was [this code]"
"A warning light came on. What is it?"
Customer makes the noise the car is making
[has not had car in service since 2021]
"I have an appointment" [appointment doesn't exist]
"My car is making a noise, what is it?"
"Is this covered under warranty?"
Customer meant to call a different dealership and is upset we can't help them
"Hello, can I help you?" "PARTS."
Customer wants us to do body or glass work, not a third party
