(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spam Call
Customer is upset we're scheduling two weeks out
Customer wants us to do body or glass work, not a third party
"My car won't start. Can you tell me how to start it over the phone?"
"Can I get a rental today for my oil change?"
Customer meant to call a different dealership and is upset we can't help them
Wanting to get service done for a different manufacturer than the dealership they called
"Is this covered under warranty?"
No one has been in contact with the service drive all day
Customer will not give us information to be able to look them up
"Can you reprogram my keys?" [doesn't bring car in]
"Hi, I have a recall" [recall is on backorder/not available]
"Is this rental free?"
"I just need 'regular maintenance'"
"I don't need a diagnostic, AutoZone said it was [this code]"
[has not had car in service since 2021]
"How much is this part?" with no VIN
Customer makes the noise the car is making
"How much is this service?" with no VIN
"It's been an hour and no one's called me back"
"My car is making a noise, what is it?"
"Hello, can I help you?" "PARTS."
"A warning light came on. What is it?"
"I have an appointment" [appointment doesn't exist]
