(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spam Call
No one has been in contact with the service drive all day
"Hi, I have a recall" [recall is on backorder/not available]
"How much is this part?" with no VIN
"Is this covered under warranty?"
"It's been an hour and no one's called me back"
Customer will not give us information to be able to look them up
"Hello, can I help you?" "PARTS."
"I have an appointment" [appointment doesn't exist]
Customer meant to call a different dealership and is upset we can't help them
"I don't need a diagnostic, AutoZone said it was [this code]"
Customer makes the noise the car is making
"My car won't start. Can you tell me how to start it over the phone?"
Customer is upset we're scheduling two weeks out
"A warning light came on. What is it?"
"Is this rental free?"
"I just need 'regular maintenance'"
"Can you reprogram my keys?" [doesn't bring car in]
Customer wants us to do body or glass work, not a third party
[has not had car in service since 2021]
"My car is making a noise, what is it?"
"Can I get a rental today for my oil change?"
Wanting to get service done for a different manufacturer than the dealership they called