(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I don't need a diagnostic, AutoZone said it was [this code]"
No one has been in contact with the service drive all day
"Is this rental free?"
"How much is this part?" with no VIN
Spam Call
"It's been an hour and no one's called me back"
"My car won't start. Can you tell me how to start it over the phone?"
"Is this covered under warranty?"
"Can you reprogram my keys?" [doesn't bring car in]
Customer will not give us information to be able to look them up
Customer wants us to do body or glass work, not a third party
Customer is upset we're scheduling two weeks out
[has not had car in service since 2021]
Wanting to get service done for a different manufacturer than the dealership they called
"Hello, can I help you?" "PARTS."
"Can I get a rental today for my oil change?"
"My car is making a noise, what is it?"
Customer makes the noise the car is making
"Hi, I have a recall" [recall is on backorder/not available]
"A warning light came on. What is it?"
Customer meant to call a different dealership and is upset we can't help them
"I have an appointment" [appointment doesn't exist]
