(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wanting to get service done for a different manufacturer than the dealership they called
"Hi, I have a recall" [recall is on backorder/not available]
"I have an appointment" [appointment doesn't exist]
[has not had car in service since 2021]
Customer meant to call a different dealership and is upset we can't help them
Customer is upset we're scheduling two weeks out
"I just need 'regular maintenance'"
"A warning light came on. What is it?"
Customer will not give us information to be able to look them up
Customer makes the noise the car is making
"Is this covered under warranty?"
"Can you reprogram my keys?" [doesn't bring car in]
Customer wants us to do body or glass work, not a third party
"I don't need a diagnostic, AutoZone said it was [this code]"
Spam Call
"Hello, can I help you?" "PARTS."
"How much is this service?" with no VIN
"Is this rental free?"
No one has been in contact with the service drive all day
"My car is making a noise, what is it?"
"My car won't start. Can you tell me how to start it over the phone?"
