(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"My car is making a noise, what is it?"
"Can I get a rental today for my oil change?"
[has not had car in service since 2021]
"It's been an hour and no one's called me back"
Customer will not give us information to be able to look them up
Spam Call
Customer meant to call a different dealership and is upset we can't help them
"I don't need a diagnostic, AutoZone said it was [this code]"
"How much is this part?" with no VIN
Customer wants us to do body or glass work, not a third party
"Hi, I have a recall" [recall is on backorder/not available]
"A warning light came on. What is it?"
"I just need 'regular maintenance'"
Wanting to get service done for a different manufacturer than the dealership they called
"Is this rental free?"
"I have an appointment" [appointment doesn't exist]
"My car won't start. Can you tell me how to start it over the phone?"
No one has been in contact with the service drive all day
"How much is this service?" with no VIN
"Is this covered under warranty?"
Customer makes the noise the car is making
"Hello, can I help you?" "PARTS."
"Can you reprogram my keys?" [doesn't bring car in]
