(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Is this rental free?"
Wanting to get service done for a different manufacturer than the dealership they called
"Can you reprogram my keys?" [doesn't bring car in]
"I don't need a diagnostic, AutoZone said it was [this code]"
Spam Call
"Is this covered under warranty?"
"I just need 'regular maintenance'"
"My car is making a noise, what is it?"
"My car won't start. Can you tell me how to start it over the phone?"
[has not had car in service since 2021]
"How much is this service?" with no VIN
"Can I get a rental today for my oil change?"
"Hi, I have a recall" [recall is on backorder/not available]
"Hello, can I help you?" "PARTS."
Customer meant to call a different dealership and is upset we can't help them
"A warning light came on. What is it?"
Customer wants us to do body or glass work, not a third party
No one has been in contact with the service drive all day
"How much is this part?" with no VIN
Customer is upset we're scheduling two weeks out
"I have an appointment" [appointment doesn't exist]
Customer will not give us information to be able to look them up
