(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"How much is this service?" with no VIN
"My car is making a noise, what is it?"
"Can I get a rental today for my oil change?"
"A warning light came on. What is it?"
"Can you reprogram my keys?" [doesn't bring car in]
"Is this covered under warranty?"
"Hi, I have a recall" [recall is on backorder/not available]
"It's been an hour and no one's called me back"
Customer wants us to do body or glass work, not a third party
"How much is this part?" with no VIN
"I have an appointment" [appointment doesn't exist]
Customer makes the noise the car is making
[has not had car in service since 2021]
Customer will not give us information to be able to look them up
Customer meant to call a different dealership and is upset we can't help them
"I don't need a diagnostic, AutoZone said it was [this code]"
"Hello, can I help you?" "PARTS."
Customer is upset we're scheduling two weeks out
"Is this rental free?"
Spam Call
No one has been in contact with the service drive all day
"I just need 'regular maintenance'"
Wanting to get service done for a different manufacturer than the dealership they called
"My car won't start. Can you tell me how to start it over the phone?"
