(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Can I get a rental today for my oil change?"
"Is this rental free?"
"How much is this part?" with no VIN
"How much is this service?" with no VIN
Customer wants us to do body or glass work, not a third party
Wanting to get service done for a different manufacturer than the dealership they called
[has not had car in service since 2021]
"My car is making a noise, what is it?"
"I have an appointment" [appointment doesn't exist]
Customer will not give us information to be able to look them up
Customer meant to call a different dealership and is upset we can't help them
"Hi, I have a recall" [recall is on backorder/not available]
"It's been an hour and no one's called me back"
"Hello, can I help you?" "PARTS."
"I just need 'regular maintenance'"
Customer makes the noise the car is making
"Can you reprogram my keys?" [doesn't bring car in]
"My car won't start. Can you tell me how to start it over the phone?"
Customer is upset we're scheduling two weeks out
"Is this covered under warranty?"
"A warning light came on. What is it?"
Spam Call
No one has been in contact with the service drive all day
"I don't need a diagnostic, AutoZone said it was [this code]"
