Watch EMTand postlearnings toWJ2 creditin oneshiftShow guesthow toactivatepointmultiplierMake apicklist& fillAdd on itemto OMNIorder instoreShift with100%loyaltyconversionChat in withGEL & givebehavioralcommitmentRing 5transactionson mPOS inone shiftCreditonmPOSGive acomplimentto a teammember onthe radioWatch aDME &share withGELlearningsCreditReplenisha SKUfrom Top50 SKU listNewloyaltysign-upGreetguest &sharepromotionsCreditTell HappyReturn guestabout couponbouncebackofferSharepersonalWTD & YTDLLC resultswith GELAdd 5SKUsto IA listShareservice withguest & bookappointmentHelpguestdownloadthe appChat outwith GEL &share winsfrom shiftSell 5 offavoriteitem toguestShareservice withguest & bookappointmentWatch EMTand postlearnings toWJ2 creditin oneshiftShow guesthow toactivatepointmultiplierMake apicklist& fillAdd on itemto OMNIorder instoreShift with100%loyaltyconversionChat in withGEL & givebehavioralcommitmentRing 5transactionson mPOS inone shiftCreditonmPOSGive acomplimentto a teammember onthe radioWatch aDME &share withGELlearningsCreditReplenisha SKUfrom Top50 SKU listNewloyaltysign-upGreetguest &sharepromotionsCreditTell HappyReturn guestabout couponbouncebackofferSharepersonalWTD & YTDLLC resultswith GELAdd 5SKUsto IA listShareservice withguest & bookappointmentHelpguestdownloadthe appChat outwith GEL &share winsfrom shiftSell 5 offavoriteitem toguestShareservice withguest & bookappointment

Guest Engagement BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Watch EMT and post learnings to WJ
  2. 2 credit in one shift
  3. Show guest how to activate point multiplier
  4. Make a picklist & fill
  5. Add on item to OMNI order in store
  6. Shift with 100% loyalty conversion
  7. Chat in with GEL & give behavioral commitment
  8. Ring 5 transactions on mPOS in one shift
  9. Credit on mPOS
  10. Give a compliment to a team member on the radio
  11. Watch a DME & share with GEL learnings
  12. Credit
  13. Replenish a SKU from Top 50 SKU list
  14. New loyalty sign-up
  15. Greet guest & share promotions
  16. Credit
  17. Tell Happy Return guest about coupon bounceback offer
  18. Share personal WTD & YTD LLC results with GEL
  19. Add 5 SKUs to IA list
  20. Share service with guest & book appointment
  21. Help guest download the app
  22. Chat out with GEL & share wins from shift
  23. Sell 5 of favorite item to guest
  24. Share service with guest & book appointment