BookingRES withmultipleminorsbookingminor wherepassport isrequiredbooking orchangingcarpackagechange orcancel forinternationalRESBookedRES witha child (2-14 yrs)RESwhere theyask aboutgate passbookinginfant inlapCancelinga RESthat had aminor on itchanginga RESthat had aminor on itAddedmanifestcommentfor minorDividinga PNRaddedMAAS toa bookingcrossreferencingtwo PNRSfor MNRBooking aRES with ayoung adult(15-17 yrs)BookinginternationalRESbookinginfant inseatbooking orchanginghotelpackagebookingyoung adultresponsiblefor child (5-14 yrs)addedminor toexistingbookingMinor travellingwith otherfamily members(parents not onthe PNR)Customercalled in forunaccompaniedminorDe-escalatingacustomercancelinga packageRESMinor ona oneway ticketbooking orchanging aRES thatrequire anotarized letterof consentRES withminor thathas arewardsaccountBookingRES withmultipleminorsbookingminor wherepassport isrequiredbooking orchangingcarpackagechange orcancel forinternationalRESBookedRES witha child (2-14 yrs)RESwhere theyask aboutgate passbookinginfant inlapCancelinga RESthat had aminor on itchanginga RESthat had aminor on itAddedmanifestcommentfor minorDividinga PNRaddedMAAS toa bookingcrossreferencingtwo PNRSfor MNRBooking aRES with ayoung adult(15-17 yrs)BookinginternationalRESbookinginfant inseatbooking orchanginghotelpackagebookingyoung adultresponsiblefor child (5-14 yrs)addedminor toexistingbookingMinor travellingwith otherfamily members(parents not onthe PNR)Customercalled in forunaccompaniedminorDe-escalatingacustomercancelinga packageRESMinor ona oneway ticketbooking orchanging aRES thatrequire anotarized letterof consentRES withminor thathas arewardsaccount

Summer High Call Volume Awareness - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booking RES with multiple minors
  2. booking minor where passport is required
  3. booking or changing car package
  4. change or cancel for international RES
  5. Booked RES with a child (2-14 yrs)
  6. RES where they ask about gate pass
  7. booking infant in lap
  8. Canceling a RES that had a minor on it
  9. changing a RES that had a minor on it
  10. Added manifest comment for minor
  11. Dividing a PNR
  12. added MAAS to a booking
  13. cross referencing two PNRS for MNR
  14. Booking a RES with a young adult (15-17 yrs)
  15. Booking international RES
  16. booking infant in seat
  17. booking or changing hotel package
  18. booking young adult responsible for child (5-14 yrs)
  19. added minor to existing booking
  20. Minor travelling with other family members (parents not on the PNR)
  21. Customer called in for unaccompanied minor
  22. De-escalating a customer
  23. canceling a package RES
  24. Minor on a one way ticket
  25. booking or changing a RES that require a notarized letter of consent
  26. RES with minor that has a rewards account