bookinginfant inlapbookingyoung adultresponsiblefor child (5-14 yrs)BookedRES witha child (2-14 yrs)booking orchangingcarpackageCustomercalled in forunaccompaniedminorcancelinga packageRESbooking orchanginghotelpackageBookingRES withmultipleminorsbooking orchanging aRES thatrequire anotarized letterof consentaddedMAAS toa bookingCancelinga RESthat had aminor on itaddedminor toexistingbookingbookinginfant inseatAddedmanifestcommentfor minorBookinginternationalREScrossreferencingtwo PNRSfor MNRMinor travellingwith otherfamily members(parents not onthe PNR)Minor ona oneway ticketchanginga RESthat had aminor on itRES withminor thathas arewardsaccountbookingminor wherepassport isrequiredRESwhere theyask aboutgate passchange orcancel forinternationalRESDividinga PNRDe-escalatingacustomerBooking aRES with ayoung adult(15-17 yrs)bookinginfant inlapbookingyoung adultresponsiblefor child (5-14 yrs)BookedRES witha child (2-14 yrs)booking orchangingcarpackageCustomercalled in forunaccompaniedminorcancelinga packageRESbooking orchanginghotelpackageBookingRES withmultipleminorsbooking orchanging aRES thatrequire anotarized letterof consentaddedMAAS toa bookingCancelinga RESthat had aminor on itaddedminor toexistingbookingbookinginfant inseatAddedmanifestcommentfor minorBookinginternationalREScrossreferencingtwo PNRSfor MNRMinor travellingwith otherfamily members(parents not onthe PNR)Minor ona oneway ticketchanginga RESthat had aminor on itRES withminor thathas arewardsaccountbookingminor wherepassport isrequiredRESwhere theyask aboutgate passchange orcancel forinternationalRESDividinga PNRDe-escalatingacustomerBooking aRES with ayoung adult(15-17 yrs)

Summer High Call Volume Awareness - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. booking infant in lap
  2. booking young adult responsible for child (5-14 yrs)
  3. Booked RES with a child (2-14 yrs)
  4. booking or changing car package
  5. Customer called in for unaccompanied minor
  6. canceling a package RES
  7. booking or changing hotel package
  8. Booking RES with multiple minors
  9. booking or changing a RES that require a notarized letter of consent
  10. added MAAS to a booking
  11. Canceling a RES that had a minor on it
  12. added minor to existing booking
  13. booking infant in seat
  14. Added manifest comment for minor
  15. Booking international RES
  16. cross referencing two PNRS for MNR
  17. Minor travelling with other family members (parents not on the PNR)
  18. Minor on a one way ticket
  19. changing a RES that had a minor on it
  20. RES with minor that has a rewards account
  21. booking minor where passport is required
  22. RES where they ask about gate pass
  23. change or cancel for international RES
  24. Dividing a PNR
  25. De-escalating a customer
  26. Booking a RES with a young adult (15-17 yrs)