bookinginfant inlapbookingminor wherepassport isrequiredbooking orchanging aRES thatrequire anotarized letterof consentbookingyoung adultresponsiblefor child (5-14 yrs)Cancelinga RESthat had aminor on itDividinga PNRaddedminor toexistingbookingcrossreferencingtwo PNRSfor MNRBookedRES witha child (2-14 yrs)BookinginternationalRESBookingRES withmultipleminorschanginga RESthat had aminor on itcancelinga packageRESBooking aRES with ayoung adult(15-17 yrs)RES withminor thathas arewardsaccountbookinginfant inseatCustomercalled in forunaccompaniedminorDe-escalatingacustomeraddedMAAS toa bookingAddedmanifestcommentfor minorchange orcancel forinternationalRESbooking orchangingcarpackageRESwhere theyask aboutgate passMinor travellingwith otherfamily members(parents not onthe PNR)booking orchanginghotelpackageMinor ona oneway ticketbookinginfant inlapbookingminor wherepassport isrequiredbooking orchanging aRES thatrequire anotarized letterof consentbookingyoung adultresponsiblefor child (5-14 yrs)Cancelinga RESthat had aminor on itDividinga PNRaddedminor toexistingbookingcrossreferencingtwo PNRSfor MNRBookedRES witha child (2-14 yrs)BookinginternationalRESBookingRES withmultipleminorschanginga RESthat had aminor on itcancelinga packageRESBooking aRES with ayoung adult(15-17 yrs)RES withminor thathas arewardsaccountbookinginfant inseatCustomercalled in forunaccompaniedminorDe-escalatingacustomeraddedMAAS toa bookingAddedmanifestcommentfor minorchange orcancel forinternationalRESbooking orchangingcarpackageRESwhere theyask aboutgate passMinor travellingwith otherfamily members(parents not onthe PNR)booking orchanginghotelpackageMinor ona oneway ticket

Summer High Call Volume Awareness - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. booking infant in lap
  2. booking minor where passport is required
  3. booking or changing a RES that require a notarized letter of consent
  4. booking young adult responsible for child (5-14 yrs)
  5. Canceling a RES that had a minor on it
  6. Dividing a PNR
  7. added minor to existing booking
  8. cross referencing two PNRS for MNR
  9. Booked RES with a child (2-14 yrs)
  10. Booking international RES
  11. Booking RES with multiple minors
  12. changing a RES that had a minor on it
  13. canceling a package RES
  14. Booking a RES with a young adult (15-17 yrs)
  15. RES with minor that has a rewards account
  16. booking infant in seat
  17. Customer called in for unaccompanied minor
  18. De-escalating a customer
  19. added MAAS to a booking
  20. Added manifest comment for minor
  21. change or cancel for international RES
  22. booking or changing car package
  23. RES where they ask about gate pass
  24. Minor travelling with other family members (parents not on the PNR)
  25. booking or changing hotel package
  26. Minor on a one way ticket