Dividinga PNRchanginga RESthat had aminor on itbooking orchangingcarpackageRES withminor thathas arewardsaccountBookedRES witha child (2-14 yrs)Minor travellingwith otherfamily members(parents not onthe PNR)bookinginfant inlapcrossreferencingtwo PNRSfor MNRCustomercalled in forunaccompaniedminorRESwhere theyask aboutgate passBooking aRES with ayoung adult(15-17 yrs)booking orchanging aRES thatrequire anotarized letterof consentbookinginfant inseatcancelinga packageRESbookingminor wherepassport isrequiredDe-escalatingacustomerAddedmanifestcommentfor minoraddedMAAS toa bookingMinor ona oneway ticketBookingRES withmultipleminorsCancelinga RESthat had aminor on itbookingyoung adultresponsiblefor child (5-14 yrs)addedminor toexistingbookingbooking orchanginghotelpackageBookinginternationalRESchange orcancel forinternationalRESDividinga PNRchanginga RESthat had aminor on itbooking orchangingcarpackageRES withminor thathas arewardsaccountBookedRES witha child (2-14 yrs)Minor travellingwith otherfamily members(parents not onthe PNR)bookinginfant inlapcrossreferencingtwo PNRSfor MNRCustomercalled in forunaccompaniedminorRESwhere theyask aboutgate passBooking aRES with ayoung adult(15-17 yrs)booking orchanging aRES thatrequire anotarized letterof consentbookinginfant inseatcancelinga packageRESbookingminor wherepassport isrequiredDe-escalatingacustomerAddedmanifestcommentfor minoraddedMAAS toa bookingMinor ona oneway ticketBookingRES withmultipleminorsCancelinga RESthat had aminor on itbookingyoung adultresponsiblefor child (5-14 yrs)addedminor toexistingbookingbooking orchanginghotelpackageBookinginternationalRESchange orcancel forinternationalRES

Summer High Call Volume Awareness - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dividing a PNR
  2. changing a RES that had a minor on it
  3. booking or changing car package
  4. RES with minor that has a rewards account
  5. Booked RES with a child (2-14 yrs)
  6. Minor travelling with other family members (parents not on the PNR)
  7. booking infant in lap
  8. cross referencing two PNRS for MNR
  9. Customer called in for unaccompanied minor
  10. RES where they ask about gate pass
  11. Booking a RES with a young adult (15-17 yrs)
  12. booking or changing a RES that require a notarized letter of consent
  13. booking infant in seat
  14. canceling a package RES
  15. booking minor where passport is required
  16. De-escalating a customer
  17. Added manifest comment for minor
  18. added MAAS to a booking
  19. Minor on a one way ticket
  20. Booking RES with multiple minors
  21. Canceling a RES that had a minor on it
  22. booking young adult responsible for child (5-14 yrs)
  23. added minor to existing booking
  24. booking or changing hotel package
  25. Booking international RES
  26. change or cancel for international RES