spoke with CX inbound call added/ removed a placeholder removed a pro install asked/ answered a question through teams for a P3 ticket sent email to agent who created the order completed SODI Reschedule Install Appt submitted trend form left a VM CAO with no changes made Err- Missing Ins removed XH or CDV LOB EQO order with no changes made reason code CX refused order with a RPA Bot equipment HIERARCHY added EQUIP added GSK codes spoke with CX outbound set COMPLETION date PENDED a ticket order was changed to owned modem drop bury, added Ground condition Equipment Picked up, order still open install was referred to construction added/updated billing stop/start date corrected/ added modem rental codes unchecked equipment box added NT reason code tech spot needed to close P3 cancelled Tech Recovery order removing a LOB used 7G to cancel an order corrected CDV codes checked for TPV pended ONU2 mismatched equipment worked a DISCONNECT order order added a LOB owned video equipment duplicate account created for same customer REWIRE Err-Pro Instal Req worked an RFOG ticket/job worked an account that you previously worked created an order through OMS location not serviceable Order by an agent starting with a 6 moved equipment from a transfer Order by a 16000 added CIP or FIP order was missing shipping codes already resolved reason code cancelled at check in spoke with CX inbound call added/ removed a placeholder removed a pro install asked/ answered a question through teams for a P3 ticket sent email to agent who created the order completed SODI Reschedule Install Appt submitted trend form left a VM CAO with no changes made Err- Missing Ins removed XH or CDV LOB EQO order with no changes made reason code CX refused order with a RPA Bot equipment HIERARCHY added EQUIP added GSK codes spoke with CX outbound set COMPLETION date PENDED a ticket order was changed to owned modem drop bury, added Ground condition Equipment Picked up, order still open install was referred to construction added/updated billing stop/start date corrected/ added modem rental codes unchecked equipment box added NT reason code tech spot needed to close P3 cancelled Tech Recovery order removing a LOB used 7G to cancel an order corrected CDV codes checked for TPV pended ONU2 mismatched equipment worked a DISCONNECT order order added a LOB owned video equipment duplicate account created for same customer REWIRE Err-Pro Instal Req worked an RFOG ticket/job worked an account that you previously worked created an order through OMS location not serviceable Order by an agent starting with a 6 moved equipment from a transfer Order by a 16000 added CIP or FIP order was missing shipping codes already resolved reason code cancelled at check in
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
spoke with CX inbound call
added/ removed a placeholder
removed a pro install
asked/ answered a question through teams for a P3 ticket
sent email to
agent who created the order
completed SODI
Reschedule Install Appt
submitted trend form
left a VM
CAO with no changes made
Err-Missing Ins
removed XH or CDV LOB
EQO order with no changes made
reason code CX refused
order with a RPA Bot
equipment HIERARCHY
added EQUIP
added GSK codes
spoke with CX outbound
set COMPLETION date
PENDED a ticket
order was changed to owned modem
drop bury, added Ground condition
Equipment Picked up, order still open
install was referred to construction
added/updated billing stop/start date
corrected/ added modem rental codes
unchecked equipment box
added NT reason code
tech spot needed to close P3
cancelled Tech Recovery
order removing a LOB
used 7G to cancel an order
corrected CDV codes
checked for TPV
pended ONU2
mismatched equipment
worked a DISCONNECT order
order added a LOB
owned video equipment
duplicate account created for same customer
REWIRE
Err-Pro Instal Req
worked an RFOG ticket/job
worked an account that you previously worked
created an order through OMS
location not serviceable
Order by an agent starting with a 6
moved equipment from a transfer
Order by a 16000
added CIP or FIP
order was missing shipping codes
already resolved
reason code cancelled at check in