completed SODI reason code cancelled at check in added NT reason code CAO with no changes made drop bury, added Ground condition created an order through OMS already resolved pended ONU2 Reschedule Install Appt install was referred to construction added CIP or FIP Err- Missing Ins Err-Pro Instal Req order removing a LOB Order by an agent starting with a 6 corrected CDV codes cancelled Tech Recovery worked a DISCONNECT order asked/ answered a question through teams for a P3 ticket used 7G to cancel an order order with a RPA Bot tech spot needed to close P3 mismatched equipment EQO order with no changes made moved equipment from a transfer corrected/ added modem rental codes worked an account that you previously worked spoke with CX inbound call added GSK codes PENDED a ticket added/updated billing stop/start date order added a LOB sent email to agent who created the order unchecked equipment box worked an RFOG ticket/job Order by a 16000 reason code CX refused removed a pro install checked for TPV added EQUIP Equipment Picked up, order still open duplicate account created for same customer submitted trend form order was changed to owned modem order was missing shipping codes removed XH or CDV LOB owned video equipment added/ removed a placeholder REWIRE location not serviceable set COMPLETION date equipment HIERARCHY left a VM spoke with CX outbound completed SODI reason code cancelled at check in added NT reason code CAO with no changes made drop bury, added Ground condition created an order through OMS already resolved pended ONU2 Reschedule Install Appt install was referred to construction added CIP or FIP Err- Missing Ins Err-Pro Instal Req order removing a LOB Order by an agent starting with a 6 corrected CDV codes cancelled Tech Recovery worked a DISCONNECT order asked/ answered a question through teams for a P3 ticket used 7G to cancel an order order with a RPA Bot tech spot needed to close P3 mismatched equipment EQO order with no changes made moved equipment from a transfer corrected/ added modem rental codes worked an account that you previously worked spoke with CX inbound call added GSK codes PENDED a ticket added/updated billing stop/start date order added a LOB sent email to agent who created the order unchecked equipment box worked an RFOG ticket/job Order by a 16000 reason code CX refused removed a pro install checked for TPV added EQUIP Equipment Picked up, order still open duplicate account created for same customer submitted trend form order was changed to owned modem order was missing shipping codes removed XH or CDV LOB owned video equipment added/ removed a placeholder REWIRE location not serviceable set COMPLETION date equipment HIERARCHY left a VM spoke with CX outbound
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
completed SODI
reason code cancelled at check in
added NT reason code
CAO with no changes made
drop bury, added Ground condition
created an order through OMS
already resolved
pended ONU2
Reschedule Install Appt
install was referred to construction
added CIP or FIP
Err-Missing Ins
Err-Pro Instal Req
order removing a LOB
Order by an agent starting with a 6
corrected CDV codes
cancelled Tech Recovery
worked a DISCONNECT order
asked/ answered a question through teams for a P3 ticket
used 7G to cancel an order
order with a RPA Bot
tech spot needed to close P3
mismatched equipment
EQO order with no changes made
moved equipment from a transfer
corrected/ added modem rental codes
worked an account that you previously worked
spoke with CX inbound call
added GSK codes
PENDED a ticket
added/updated billing stop/start date
order added a LOB
sent email to
agent who created the order
unchecked equipment box
worked an RFOG ticket/job
Order by a 16000
reason code CX refused
removed a pro install
checked for TPV
added EQUIP
Equipment Picked up, order still open
duplicate account created for same customer
submitted trend form
order was changed to owned modem
order was missing shipping codes
removed XH or CDV LOB
owned video equipment
added/ removed a placeholder
REWIRE
location not serviceable
set COMPLETION date
equipment HIERARCHY
left a VM
spoke with CX outbound