“Let’s put thison the backburner.” (it’snevermentionedagain)A form doesn’twork, but it’sbecause theclient typedtheir emailwrong.“The internetis down!”(but theirWiFi switchis off)A project is“low priority”untilsuddenly it’surgent.A WordPressupdatebreakseverything.Client uses ascreenshot ofa Word doc astheir “brandguidelines.”A bugdisappearswhen you tryto show it tosomeone.“It needsto be edgybut alsotimeless.”“Justchecking inon this!” (forthe third timetoday)“Let’smake thelogobigger.”Client sends 20vaguescreenshotswith “This isbroken” and nocontext.“This willonly takefive minutes,right?”Client still usesInternetExplorer andwonders whythings don’twork.Client installs12 pluginsand asks whytheir site isslow.Someonescreensharesthe wrong tabin a meeting.“Why isn’t mysite appearingon Google?”(it’s still set tonoindex)“Googleis out toget us.”“Let’s bid oncompetitornames!”(ignoreslegal risks)“Can we makethe site load inhalf a second?”(on sharedhosting)“I wantsomethingminimalist…but alsoflashy.”Client insiststheir brandnew site hasa Googlepenalty.“Mypasswordisn’t working!”(Caps Lockwas on)“Can we adda chatfeature?” (toa basiclanding page)“Can youmake itpop?”“I love it! Butcan wechangeeverything?”“Have youtried turningit off and onagain?”“I don’tlike it, but Idon’t knowwhy.”The classic“per mylast email”moment.“Can youtake a look?”(no detailsgiven)“I know thedeadline istoday, but canwe change theentiredirection?”“We need anew logo,but keep theold one.”“Can’t wejust useWix?”“Why is myemailbroken?”(mailbox isfull)“Can youdropeverythingand do thisASAP?”Someonepastes anobvious phishingemail into Slackasking, “Is thisreal?”“The CEO’sspousedoesn’t likeit.”“I heardSEO isdead.”(again)A printerbreaks fornoreason.Clientpauses adsand askswhy leadsstopped.“Let’s circleback to this.”(it’s nevermentionedagain)“It justdoesn’t feelright. I can’texplain why.”“Why do weneed a blog?No onereads them.”“Can youSEO myPDFs?”“Can wecopy[competitor’ssite]?”The clientapproves thedesign… thenwants majorchanges post-development.Client clicksan obviousphishingemail.Someoneshares a longvoice memoinstead oftyping.“We don’twant to payfor ads, butwe want to beat the top.”ClickUpnotificationexplosion.You get taggedin 5+ ClickUpcomments inunder aminute.“Can we justmove thisbutton 2pixels to theleft?”Someonespills coffeeon theirkeyboard…again.“Mycomputer isslow.” (has75 tabsopen)The teamagrees on aprocess, andsomeoneimmediatelyignores it.“Can weintegrate thisrandomsoftware Ifound?”“I’mswamped,but I cansqueeze thisin.”“Can yourecover a fileI deletedthree monthsago?”A teammate’smic doesn’twork for thefirst fiveminutes of aZoom call.Client’s entiresystem relieson a singleoutdatedplugin.“Why isn’tmy siteranking yet?It’s been twodays.”“Can youjustPhotoshopit?”The client’slanding pagehas zero textbut wants torank foreverything.Someoneforgetsthey’re not onmute during ameeting.“Can we movethe deadlineup?” (withoutchangingresources)“It workson mymachine.”You push a fixlive, andsuddenlysomethingunrelatedbreaks.“Can wemake itpop?”(again)“Can we addmorewhitespacebut also morecontent?”Client emailsa JPEG of alogo andasks for it asa vector.“Can wespend $100and get10,000leads?”“I changedsomething inthe backend,and now thewhole site isdown.”“Why is mywebsitebroken?”(clears cache—it’s fine)“Can we havefive differentversions tochoose from?”“Can we justincrease thebudget to fixit?”A Slackmessagestarts with“Hey, quickquestion…”“Can werank for‘shoes’?” (fora small localbusiness)Someoneforgets theirpasswordagain.The meetingcould havebeen anemail.You send aperfectlyworded emailand get a one-word reply.Scope creepdisguised asa “smalltweak.”Metadescription= ad copy intheir mind.“Let’s hopon a quickcall.” (it’snever quick)“I’ll followup onthat.” (theydon’t)“I Googled usand we weren’t#1.” (incognitomode notused)“Let’s put thison the backburner.” (it’snevermentionedagain)A form doesn’twork, but it’sbecause theclient typedtheir emailwrong.“The internetis down!”(but theirWiFi switchis off)A project is“low priority”untilsuddenly it’surgent.A WordPressupdatebreakseverything.Client uses ascreenshot ofa Word doc astheir “brandguidelines.”A bugdisappearswhen you tryto show it tosomeone.“It needsto be edgybut alsotimeless.”“Justchecking inon this!” (forthe third timetoday)“Let’smake thelogobigger.”Client sends 20vaguescreenshotswith “This isbroken” and nocontext.“This willonly takefive minutes,right?”Client still usesInternetExplorer andwonders whythings don’twork.Client installs12 pluginsand asks whytheir site isslow.Someonescreensharesthe wrong tabin a meeting.“Why isn’t mysite appearingon Google?”(it’s still set tonoindex)“Googleis out toget us.”“Let’s bid oncompetitornames!”(ignoreslegal risks)“Can we makethe site load inhalf a second?”(on sharedhosting)“I wantsomethingminimalist…but alsoflashy.”Client insiststheir brandnew site hasa Googlepenalty.“Mypasswordisn’t working!”(Caps Lockwas on)“Can we adda chatfeature?” (toa basiclanding page)“Can youmake itpop?”“I love it! Butcan wechangeeverything?”“Have youtried turningit off and onagain?”“I don’tlike it, but Idon’t knowwhy.”The classic“per mylast email”moment.“Can youtake a look?”(no detailsgiven)“I know thedeadline istoday, but canwe change theentiredirection?”“We need anew logo,but keep theold one.”“Can’t wejust useWix?”“Why is myemailbroken?”(mailbox isfull)“Can youdropeverythingand do thisASAP?”Someonepastes anobvious phishingemail into Slackasking, “Is thisreal?”“The CEO’sspousedoesn’t likeit.”“I heardSEO isdead.”(again)A printerbreaks fornoreason.Clientpauses adsand askswhy leadsstopped.“Let’s circleback to this.”(it’s nevermentionedagain)“It justdoesn’t feelright. I can’texplain why.”“Why do weneed a blog?No onereads them.”“Can youSEO myPDFs?”“Can wecopy[competitor’ssite]?”The clientapproves thedesign… thenwants majorchanges post-development.Client clicksan obviousphishingemail.Someoneshares a longvoice memoinstead oftyping.“We don’twant to payfor ads, butwe want to beat the top.”ClickUpnotificationexplosion.You get taggedin 5+ ClickUpcomments inunder aminute.“Can we justmove thisbutton 2pixels to theleft?”Someonespills coffeeon theirkeyboard…again.“Mycomputer isslow.” (has75 tabsopen)The teamagrees on aprocess, andsomeoneimmediatelyignores it.“Can weintegrate thisrandomsoftware Ifound?”“I’mswamped,but I cansqueeze thisin.”“Can yourecover a fileI deletedthree monthsago?”A teammate’smic doesn’twork for thefirst fiveminutes of aZoom call.Client’s entiresystem relieson a singleoutdatedplugin.“Why isn’tmy siteranking yet?It’s been twodays.”“Can youjustPhotoshopit?”The client’slanding pagehas zero textbut wants torank foreverything.Someoneforgetsthey’re not onmute during ameeting.“Can we movethe deadlineup?” (withoutchangingresources)“It workson mymachine.”You push a fixlive, andsuddenlysomethingunrelatedbreaks.“Can wemake itpop?”(again)“Can we addmorewhitespacebut also morecontent?”Client emailsa JPEG of alogo andasks for it asa vector.“Can wespend $100and get10,000leads?”“I changedsomething inthe backend,and now thewhole site isdown.”“Why is mywebsitebroken?”(clears cache—it’s fine)“Can we havefive differentversions tochoose from?”“Can we justincrease thebudget to fixit?”A Slackmessagestarts with“Hey, quickquestion…”“Can werank for‘shoes’?” (fora small localbusiness)Someoneforgets theirpasswordagain.The meetingcould havebeen anemail.You send aperfectlyworded emailand get a one-word reply.Scope creepdisguised asa “smalltweak.”Metadescription= ad copy intheir mind.“Let’s hopon a quickcall.” (it’snever quick)“I’ll followup onthat.” (theydon’t)“I Googled usand we weren’t#1.” (incognitomode notused)

Agency Life Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Let’s put this on the back burner.” (it’s never mentioned again)
  2. A form doesn’t work, but it’s because the client typed their email wrong.
  3. “The internet is down!” (but their WiFi switch is off)
  4. A project is “low priority” until suddenly it’s urgent.
  5. A WordPress update breaks everything.
  6. Client uses a screenshot of a Word doc as their “brand guidelines.”
  7. A bug disappears when you try to show it to someone.
  8. “It needs to be edgy but also timeless.”
  9. “Just checking in on this!” (for the third time today)
  10. “Let’s make the logo bigger.”
  11. Client sends 20 vague screenshots with “This is broken” and no context.
  12. “This will only take five minutes, right?”
  13. Client still uses Internet Explorer and wonders why things don’t work.
  14. Client installs 12 plugins and asks why their site is slow.
  15. Someone screenshares the wrong tab in a meeting.
  16. “Why isn’t my site appearing on Google?” (it’s still set to noindex)
  17. “Google is out to get us.”
  18. “Let’s bid on competitor names!” (ignores legal risks)
  19. “Can we make the site load in half a second?” (on shared hosting)
  20. “I want something minimalist… but also flashy.”
  21. Client insists their brand new site has a Google penalty.
  22. “My password isn’t working!” (Caps Lock was on)
  23. “Can we add a chat feature?” (to a basic landing page)
  24. “Can you make it pop?”
  25. “I love it! But can we change everything?”
  26. “Have you tried turning it off and on again?”
  27. “I don’t like it, but I don’t know why.”
  28. The classic “per my last email” moment.
  29. “Can you take a look?” (no details given)
  30. “I know the deadline is today, but can we change the entire direction?”
  31. “We need a new logo, but keep the old one.”
  32. “Can’t we just use Wix?”
  33. “Why is my email broken?” (mailbox is full)
  34. “Can you drop everything and do this ASAP?”
  35. Someone pastes an obvious phishing email into Slack asking, “Is this real?”
  36. “The CEO’s spouse doesn’t like it.”
  37. “I heard SEO is dead.” (again)
  38. A printer breaks for no reason.
  39. Client pauses ads and asks why leads stopped.
  40. “Let’s circle back to this.” (it’s never mentioned again)
  41. “It just doesn’t feel right. I can’t explain why.”
  42. “Why do we need a blog? No one reads them.”
  43. “Can you SEO my PDFs?”
  44. “Can we copy [competitor’s site]?”
  45. The client approves the design… then wants major changes post-development.
  46. Client clicks an obvious phishing email.
  47. Someone shares a long voice memo instead of typing.
  48. “We don’t want to pay for ads, but we want to be at the top.”
  49. ClickUp notification explosion.
  50. You get tagged in 5+ ClickUp comments in under a minute.
  51. “Can we just move this button 2 pixels to the left?”
  52. Someone spills coffee on their keyboard… again.
  53. “My computer is slow.” (has 75 tabs open)
  54. The team agrees on a process, and someone immediately ignores it.
  55. “Can we integrate this random software I found?”
  56. “I’m swamped, but I can squeeze this in.”
  57. “Can you recover a file I deleted three months ago?”
  58. A teammate’s mic doesn’t work for the first five minutes of a Zoom call.
  59. Client’s entire system relies on a single outdated plugin.
  60. “Why isn’t my site ranking yet? It’s been two days.”
  61. “Can you just Photoshop it?”
  62. The client’s landing page has zero text but wants to rank for everything.
  63. Someone forgets they’re not on mute during a meeting.
  64. “Can we move the deadline up?” (without changing resources)
  65. “It works on my machine.”
  66. You push a fix live, and suddenly something unrelated breaks.
  67. “Can we make it pop?” (again)
  68. “Can we add more whitespace but also more content?”
  69. Client emails a JPEG of a logo and asks for it as a vector.
  70. “Can we spend $100 and get 10,000 leads?”
  71. “I changed something in the backend, and now the whole site is down.”
  72. “Why is my website broken?” (clears cache—it’s fine)
  73. “Can we have five different versions to choose from?”
  74. “Can we just increase the budget to fix it?”
  75. A Slack message starts with “Hey, quick question…”
  76. “Can we rank for ‘shoes’?” (for a small local business)
  77. Someone forgets their password again.
  78. The meeting could have been an email.
  79. You send a perfectly worded email and get a one-word reply.
  80. Scope creep disguised as a “small tweak.”
  81. Meta description = ad copy in their mind.
  82. “Let’s hop on a quick call.” (it’s never quick)
  83. “I’ll follow up on that.” (they don’t)
  84. “I Googled us and we weren’t #1.” (incognito mode not used)