Client uses ascreenshot ofa Word doc astheir “brandguidelines.”“Can’t wejust useWix?”“Can wespend $100and get10,000leads?”“The CEO’sspousedoesn’t likeit.”“Can werank for‘shoes’?” (fora small localbusiness)“Why do weneed a blog?No onereads them.”Someoneshares a longvoice memoinstead oftyping.“Let’smake thelogobigger.”Someoneforgetsthey’re not onmute during ameeting.You send aperfectlyworded emailand get a one-word reply.Someoneforgets theirpasswordagain.A project is“low priority”untilsuddenly it’surgent.“I don’tlike it, but Idon’t knowwhy.”You get taggedin 5+ ClickUpcomments inunder aminute.“The internetis down!”(but theirWiFi switchis off)“I wantsomethingminimalist…but alsoflashy.”The meetingcould havebeen anemail.A printerbreaks fornoreason.“I Googled usand we weren’t#1.” (incognitomode notused)“Have youtried turningit off and onagain?”“Why is mywebsitebroken?”(clears cache—it’s fine)“We need anew logo,but keep theold one.”“I heardSEO isdead.”(again)“Can youjustPhotoshopit?”Client emailsa JPEG of alogo andasks for it asa vector.“I know thedeadline istoday, but canwe change theentiredirection?”“Let’s put thison the backburner.” (it’snevermentionedagain)“I’mswamped,but I cansqueeze thisin.”“This willonly takefive minutes,right?”“Why isn’tmy siteranking yet?It’s been twodays.”Client installs12 pluginsand asks whytheir site isslow.Client’s entiresystem relieson a singleoutdatedplugin.You push a fixlive, andsuddenlysomethingunrelatedbreaks.The classic“per mylast email”moment.“It justdoesn’t feelright. I can’texplain why.”Client insiststheir brandnew site hasa Googlepenalty.“Can yourecover a fileI deletedthree monthsago?”“Can youdropeverythingand do thisASAP?”“Let’s bid oncompetitornames!”(ignoreslegal risks)“Why is myemailbroken?”(mailbox isfull)“Why isn’t mysite appearingon Google?”(it’s still set tonoindex)“Can we havefive differentversions tochoose from?”“Justchecking inon this!” (forthe third timetoday)“Can wecopy[competitor’ssite]?”A bugdisappearswhen you tryto show it tosomeone.“Let’s circleback to this.”(it’s nevermentionedagain)“Can we justincrease thebudget to fixit?”Clientpauses adsand askswhy leadsstopped.Someonepastes anobvious phishingemail into Slackasking, “Is thisreal?”“Googleis out toget us.”“Can we movethe deadlineup?” (withoutchangingresources)“Can youSEO myPDFs?”“Can we adda chatfeature?” (toa basiclanding page)“Mypasswordisn’t working!”(Caps Lockwas on)“Let’s hopon a quickcall.” (it’snever quick)“I’ll followup onthat.” (theydon’t)“Can wemake itpop?”(again)Someonescreensharesthe wrong tabin a meeting.“Can we makethe site load inhalf a second?”(on sharedhosting)“We don’twant to payfor ads, butwe want to beat the top.”“It workson mymachine.”“I love it! Butcan wechangeeverything?”Client sends 20vaguescreenshotswith “This isbroken” and nocontext.The teamagrees on aprocess, andsomeoneimmediatelyignores it.The clientapproves thedesign… thenwants majorchanges post-development.A form doesn’twork, but it’sbecause theclient typedtheir emailwrong.Scope creepdisguised asa “smalltweak.”The client’slanding pagehas zero textbut wants torank foreverything.“Can weintegrate thisrandomsoftware Ifound?”“Can youtake a look?”(no detailsgiven)“Can youmake itpop?”Metadescription= ad copy intheir mind.“I changedsomething inthe backend,and now thewhole site isdown.”“Can we addmorewhitespacebut also morecontent?”ClickUpnotificationexplosion.A Slackmessagestarts with“Hey, quickquestion…”A WordPressupdatebreakseverything.Client still usesInternetExplorer andwonders whythings don’twork.Someonespills coffeeon theirkeyboard…again.“Can we justmove thisbutton 2pixels to theleft?”“It needsto be edgybut alsotimeless.”“Mycomputer isslow.” (has75 tabsopen)A teammate’smic doesn’twork for thefirst fiveminutes of aZoom call.Client clicksan obviousphishingemail.Client uses ascreenshot ofa Word doc astheir “brandguidelines.”“Can’t wejust useWix?”“Can wespend $100and get10,000leads?”“The CEO’sspousedoesn’t likeit.”“Can werank for‘shoes’?” (fora small localbusiness)“Why do weneed a blog?No onereads them.”Someoneshares a longvoice memoinstead oftyping.“Let’smake thelogobigger.”Someoneforgetsthey’re not onmute during ameeting.You send aperfectlyworded emailand get a one-word reply.Someoneforgets theirpasswordagain.A project is“low priority”untilsuddenly it’surgent.“I don’tlike it, but Idon’t knowwhy.”You get taggedin 5+ ClickUpcomments inunder aminute.“The internetis down!”(but theirWiFi switchis off)“I wantsomethingminimalist…but alsoflashy.”The meetingcould havebeen anemail.A printerbreaks fornoreason.“I Googled usand we weren’t#1.” (incognitomode notused)“Have youtried turningit off and onagain?”“Why is mywebsitebroken?”(clears cache—it’s fine)“We need anew logo,but keep theold one.”“I heardSEO isdead.”(again)“Can youjustPhotoshopit?”Client emailsa JPEG of alogo andasks for it asa vector.“I know thedeadline istoday, but canwe change theentiredirection?”“Let’s put thison the backburner.” (it’snevermentionedagain)“I’mswamped,but I cansqueeze thisin.”“This willonly takefive minutes,right?”“Why isn’tmy siteranking yet?It’s been twodays.”Client installs12 pluginsand asks whytheir site isslow.Client’s entiresystem relieson a singleoutdatedplugin.You push a fixlive, andsuddenlysomethingunrelatedbreaks.The classic“per mylast email”moment.“It justdoesn’t feelright. I can’texplain why.”Client insiststheir brandnew site hasa Googlepenalty.“Can yourecover a fileI deletedthree monthsago?”“Can youdropeverythingand do thisASAP?”“Let’s bid oncompetitornames!”(ignoreslegal risks)“Why is myemailbroken?”(mailbox isfull)“Why isn’t mysite appearingon Google?”(it’s still set tonoindex)“Can we havefive differentversions tochoose from?”“Justchecking inon this!” (forthe third timetoday)“Can wecopy[competitor’ssite]?”A bugdisappearswhen you tryto show it tosomeone.“Let’s circleback to this.”(it’s nevermentionedagain)“Can we justincrease thebudget to fixit?”Clientpauses adsand askswhy leadsstopped.Someonepastes anobvious phishingemail into Slackasking, “Is thisreal?”“Googleis out toget us.”“Can we movethe deadlineup?” (withoutchangingresources)“Can youSEO myPDFs?”“Can we adda chatfeature?” (toa basiclanding page)“Mypasswordisn’t working!”(Caps Lockwas on)“Let’s hopon a quickcall.” (it’snever quick)“I’ll followup onthat.” (theydon’t)“Can wemake itpop?”(again)Someonescreensharesthe wrong tabin a meeting.“Can we makethe site load inhalf a second?”(on sharedhosting)“We don’twant to payfor ads, butwe want to beat the top.”“It workson mymachine.”“I love it! Butcan wechangeeverything?”Client sends 20vaguescreenshotswith “This isbroken” and nocontext.The teamagrees on aprocess, andsomeoneimmediatelyignores it.The clientapproves thedesign… thenwants majorchanges post-development.A form doesn’twork, but it’sbecause theclient typedtheir emailwrong.Scope creepdisguised asa “smalltweak.”The client’slanding pagehas zero textbut wants torank foreverything.“Can weintegrate thisrandomsoftware Ifound?”“Can youtake a look?”(no detailsgiven)“Can youmake itpop?”Metadescription= ad copy intheir mind.“I changedsomething inthe backend,and now thewhole site isdown.”“Can we addmorewhitespacebut also morecontent?”ClickUpnotificationexplosion.A Slackmessagestarts with“Hey, quickquestion…”A WordPressupdatebreakseverything.Client still usesInternetExplorer andwonders whythings don’twork.Someonespills coffeeon theirkeyboard…again.“Can we justmove thisbutton 2pixels to theleft?”“It needsto be edgybut alsotimeless.”“Mycomputer isslow.” (has75 tabsopen)A teammate’smic doesn’twork for thefirst fiveminutes of aZoom call.Client clicksan obviousphishingemail.

Agency Life Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client uses a screenshot of a Word doc as their “brand guidelines.”
  2. “Can’t we just use Wix?”
  3. “Can we spend $100 and get 10,000 leads?”
  4. “The CEO’s spouse doesn’t like it.”
  5. “Can we rank for ‘shoes’?” (for a small local business)
  6. “Why do we need a blog? No one reads them.”
  7. Someone shares a long voice memo instead of typing.
  8. “Let’s make the logo bigger.”
  9. Someone forgets they’re not on mute during a meeting.
  10. You send a perfectly worded email and get a one-word reply.
  11. Someone forgets their password again.
  12. A project is “low priority” until suddenly it’s urgent.
  13. “I don’t like it, but I don’t know why.”
  14. You get tagged in 5+ ClickUp comments in under a minute.
  15. “The internet is down!” (but their WiFi switch is off)
  16. “I want something minimalist… but also flashy.”
  17. The meeting could have been an email.
  18. A printer breaks for no reason.
  19. “I Googled us and we weren’t #1.” (incognito mode not used)
  20. “Have you tried turning it off and on again?”
  21. “Why is my website broken?” (clears cache—it’s fine)
  22. “We need a new logo, but keep the old one.”
  23. “I heard SEO is dead.” (again)
  24. “Can you just Photoshop it?”
  25. Client emails a JPEG of a logo and asks for it as a vector.
  26. “I know the deadline is today, but can we change the entire direction?”
  27. “Let’s put this on the back burner.” (it’s never mentioned again)
  28. “I’m swamped, but I can squeeze this in.”
  29. “This will only take five minutes, right?”
  30. “Why isn’t my site ranking yet? It’s been two days.”
  31. Client installs 12 plugins and asks why their site is slow.
  32. Client’s entire system relies on a single outdated plugin.
  33. You push a fix live, and suddenly something unrelated breaks.
  34. The classic “per my last email” moment.
  35. “It just doesn’t feel right. I can’t explain why.”
  36. Client insists their brand new site has a Google penalty.
  37. “Can you recover a file I deleted three months ago?”
  38. “Can you drop everything and do this ASAP?”
  39. “Let’s bid on competitor names!” (ignores legal risks)
  40. “Why is my email broken?” (mailbox is full)
  41. “Why isn’t my site appearing on Google?” (it’s still set to noindex)
  42. “Can we have five different versions to choose from?”
  43. “Just checking in on this!” (for the third time today)
  44. “Can we copy [competitor’s site]?”
  45. A bug disappears when you try to show it to someone.
  46. “Let’s circle back to this.” (it’s never mentioned again)
  47. “Can we just increase the budget to fix it?”
  48. Client pauses ads and asks why leads stopped.
  49. Someone pastes an obvious phishing email into Slack asking, “Is this real?”
  50. “Google is out to get us.”
  51. “Can we move the deadline up?” (without changing resources)
  52. “Can you SEO my PDFs?”
  53. “Can we add a chat feature?” (to a basic landing page)
  54. “My password isn’t working!” (Caps Lock was on)
  55. “Let’s hop on a quick call.” (it’s never quick)
  56. “I’ll follow up on that.” (they don’t)
  57. “Can we make it pop?” (again)
  58. Someone screenshares the wrong tab in a meeting.
  59. “Can we make the site load in half a second?” (on shared hosting)
  60. “We don’t want to pay for ads, but we want to be at the top.”
  61. “It works on my machine.”
  62. “I love it! But can we change everything?”
  63. Client sends 20 vague screenshots with “This is broken” and no context.
  64. The team agrees on a process, and someone immediately ignores it.
  65. The client approves the design… then wants major changes post-development.
  66. A form doesn’t work, but it’s because the client typed their email wrong.
  67. Scope creep disguised as a “small tweak.”
  68. The client’s landing page has zero text but wants to rank for everything.
  69. “Can we integrate this random software I found?”
  70. “Can you take a look?” (no details given)
  71. “Can you make it pop?”
  72. Meta description = ad copy in their mind.
  73. “I changed something in the backend, and now the whole site is down.”
  74. “Can we add more whitespace but also more content?”
  75. ClickUp notification explosion.
  76. A Slack message starts with “Hey, quick question…”
  77. A WordPress update breaks everything.
  78. Client still uses Internet Explorer and wonders why things don’t work.
  79. Someone spills coffee on their keyboard… again.
  80. “Can we just move this button 2 pixels to the left?”
  81. “It needs to be edgy but also timeless.”
  82. “My computer is slow.” (has 75 tabs open)
  83. A teammate’s mic doesn’t work for the first five minutes of a Zoom call.
  84. Client clicks an obvious phishing email.