You push a fixlive, andsuddenlysomethingunrelatedbreaks.“Can we adda chatfeature?” (toa basiclanding page)“The internetis down!”(but theirWiFi switchis off)Client’s entiresystem relieson a singleoutdatedplugin.A bugdisappearswhen you tryto show it tosomeone.“I’mswamped,but I cansqueeze thisin.”The clientapproves thedesign… thenwants majorchanges post-development.Client clicksan obviousphishingemail.You get taggedin 5+ ClickUpcomments inunder aminute.“It needsto be edgybut alsotimeless.”Client insiststheir brandnew site hasa Googlepenalty.“Can we justincrease thebudget to fixit?”Client sends 20vaguescreenshotswith “This isbroken” and nocontext.“Can we makethe site load inhalf a second?”(on sharedhosting)“Let’s bid oncompetitornames!”(ignoreslegal risks)Someonescreensharesthe wrong tabin a meeting.“The CEO’sspousedoesn’t likeit.”Someoneshares a longvoice memoinstead oftyping.“I wantsomethingminimalist…but alsoflashy.”“Why isn’tmy siteranking yet?It’s been twodays.”“I know thedeadline istoday, but canwe change theentiredirection?”The meetingcould havebeen anemail.“I love it! Butcan wechangeeverything?”Someoneforgetsthey’re not onmute during ameeting.The client’slanding pagehas zero textbut wants torank foreverything.“Can we justmove thisbutton 2pixels to theleft?”“Can werank for‘shoes’?” (fora small localbusiness)“Why is myemailbroken?”(mailbox isfull)“Can youSEO myPDFs?”“Can we movethe deadlineup?” (withoutchangingresources)“I changedsomething inthe backend,and now thewhole site isdown.”“Can wespend $100and get10,000leads?”Scope creepdisguised asa “smalltweak.”“Can’t wejust useWix?”A teammate’smic doesn’twork for thefirst fiveminutes of aZoom call.“It workson mymachine.”“Have youtried turningit off and onagain?”Someoneforgets theirpasswordagain.You send aperfectlyworded emailand get a one-word reply.A WordPressupdatebreakseverything.“Can youtake a look?”(no detailsgiven)“Can weintegrate thisrandomsoftware Ifound?”The teamagrees on aprocess, andsomeoneimmediatelyignores it.“Can wemake itpop?”(again)“Can youmake itpop?”Someonepastes anobvious phishingemail into Slackasking, “Is thisreal?”“Can youdropeverythingand do thisASAP?”“This willonly takefive minutes,right?”“Can wecopy[competitor’ssite]?”The classic“per mylast email”moment.Client still usesInternetExplorer andwonders whythings don’twork.“Can youjustPhotoshopit?”“Let’s put thison the backburner.” (it’snevermentionedagain)“I heardSEO isdead.”(again)“Why isn’t mysite appearingon Google?”(it’s still set tonoindex)ClickUpnotificationexplosion.“Why is mywebsitebroken?”(clears cache—it’s fine)Someonespills coffeeon theirkeyboard…again.“Can we havefive differentversions tochoose from?”Client emailsa JPEG of alogo andasks for it asa vector.Client installs12 pluginsand asks whytheir site isslow.Clientpauses adsand askswhy leadsstopped.“Let’smake thelogobigger.”“Justchecking inon this!” (forthe third timetoday)Metadescription= ad copy intheir mind.A Slackmessagestarts with“Hey, quickquestion…”“Mycomputer isslow.” (has75 tabsopen)A printerbreaks fornoreason.“We need anew logo,but keep theold one.”“Googleis out toget us.”“Let’s circleback to this.”(it’s nevermentionedagain)“Mypasswordisn’t working!”(Caps Lockwas on)“I don’tlike it, but Idon’t knowwhy.”“Can we addmorewhitespacebut also morecontent?”“I’ll followup onthat.” (theydon’t)A form doesn’twork, but it’sbecause theclient typedtheir emailwrong.“We don’twant to payfor ads, butwe want to beat the top.”“It justdoesn’t feelright. I can’texplain why.”A project is“low priority”untilsuddenly it’surgent.“Let’s hopon a quickcall.” (it’snever quick)“I Googled usand we weren’t#1.” (incognitomode notused)Client uses ascreenshot ofa Word doc astheir “brandguidelines.”“Why do weneed a blog?No onereads them.”“Can yourecover a fileI deletedthree monthsago?”You push a fixlive, andsuddenlysomethingunrelatedbreaks.“Can we adda chatfeature?” (toa basiclanding page)“The internetis down!”(but theirWiFi switchis off)Client’s entiresystem relieson a singleoutdatedplugin.A bugdisappearswhen you tryto show it tosomeone.“I’mswamped,but I cansqueeze thisin.”The clientapproves thedesign… thenwants majorchanges post-development.Client clicksan obviousphishingemail.You get taggedin 5+ ClickUpcomments inunder aminute.“It needsto be edgybut alsotimeless.”Client insiststheir brandnew site hasa Googlepenalty.“Can we justincrease thebudget to fixit?”Client sends 20vaguescreenshotswith “This isbroken” and nocontext.“Can we makethe site load inhalf a second?”(on sharedhosting)“Let’s bid oncompetitornames!”(ignoreslegal risks)Someonescreensharesthe wrong tabin a meeting.“The CEO’sspousedoesn’t likeit.”Someoneshares a longvoice memoinstead oftyping.“I wantsomethingminimalist…but alsoflashy.”“Why isn’tmy siteranking yet?It’s been twodays.”“I know thedeadline istoday, but canwe change theentiredirection?”The meetingcould havebeen anemail.“I love it! Butcan wechangeeverything?”Someoneforgetsthey’re not onmute during ameeting.The client’slanding pagehas zero textbut wants torank foreverything.“Can we justmove thisbutton 2pixels to theleft?”“Can werank for‘shoes’?” (fora small localbusiness)“Why is myemailbroken?”(mailbox isfull)“Can youSEO myPDFs?”“Can we movethe deadlineup?” (withoutchangingresources)“I changedsomething inthe backend,and now thewhole site isdown.”“Can wespend $100and get10,000leads?”Scope creepdisguised asa “smalltweak.”“Can’t wejust useWix?”A teammate’smic doesn’twork for thefirst fiveminutes of aZoom call.“It workson mymachine.”“Have youtried turningit off and onagain?”Someoneforgets theirpasswordagain.You send aperfectlyworded emailand get a one-word reply.A WordPressupdatebreakseverything.“Can youtake a look?”(no detailsgiven)“Can weintegrate thisrandomsoftware Ifound?”The teamagrees on aprocess, andsomeoneimmediatelyignores it.“Can wemake itpop?”(again)“Can youmake itpop?”Someonepastes anobvious phishingemail into Slackasking, “Is thisreal?”“Can youdropeverythingand do thisASAP?”“This willonly takefive minutes,right?”“Can wecopy[competitor’ssite]?”The classic“per mylast email”moment.Client still usesInternetExplorer andwonders whythings don’twork.“Can youjustPhotoshopit?”“Let’s put thison the backburner.” (it’snevermentionedagain)“I heardSEO isdead.”(again)“Why isn’t mysite appearingon Google?”(it’s still set tonoindex)ClickUpnotificationexplosion.“Why is mywebsitebroken?”(clears cache—it’s fine)Someonespills coffeeon theirkeyboard…again.“Can we havefive differentversions tochoose from?”Client emailsa JPEG of alogo andasks for it asa vector.Client installs12 pluginsand asks whytheir site isslow.Clientpauses adsand askswhy leadsstopped.“Let’smake thelogobigger.”“Justchecking inon this!” (forthe third timetoday)Metadescription= ad copy intheir mind.A Slackmessagestarts with“Hey, quickquestion…”“Mycomputer isslow.” (has75 tabsopen)A printerbreaks fornoreason.“We need anew logo,but keep theold one.”“Googleis out toget us.”“Let’s circleback to this.”(it’s nevermentionedagain)“Mypasswordisn’t working!”(Caps Lockwas on)“I don’tlike it, but Idon’t knowwhy.”“Can we addmorewhitespacebut also morecontent?”“I’ll followup onthat.” (theydon’t)A form doesn’twork, but it’sbecause theclient typedtheir emailwrong.“We don’twant to payfor ads, butwe want to beat the top.”“It justdoesn’t feelright. I can’texplain why.”A project is“low priority”untilsuddenly it’surgent.“Let’s hopon a quickcall.” (it’snever quick)“I Googled usand we weren’t#1.” (incognitomode notused)Client uses ascreenshot ofa Word doc astheir “brandguidelines.”“Why do weneed a blog?No onereads them.”“Can yourecover a fileI deletedthree monthsago?”

Agency Life Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You push a fix live, and suddenly something unrelated breaks.
  2. “Can we add a chat feature?” (to a basic landing page)
  3. “The internet is down!” (but their WiFi switch is off)
  4. Client’s entire system relies on a single outdated plugin.
  5. A bug disappears when you try to show it to someone.
  6. “I’m swamped, but I can squeeze this in.”
  7. The client approves the design… then wants major changes post-development.
  8. Client clicks an obvious phishing email.
  9. You get tagged in 5+ ClickUp comments in under a minute.
  10. “It needs to be edgy but also timeless.”
  11. Client insists their brand new site has a Google penalty.
  12. “Can we just increase the budget to fix it?”
  13. Client sends 20 vague screenshots with “This is broken” and no context.
  14. “Can we make the site load in half a second?” (on shared hosting)
  15. “Let’s bid on competitor names!” (ignores legal risks)
  16. Someone screenshares the wrong tab in a meeting.
  17. “The CEO’s spouse doesn’t like it.”
  18. Someone shares a long voice memo instead of typing.
  19. “I want something minimalist… but also flashy.”
  20. “Why isn’t my site ranking yet? It’s been two days.”
  21. “I know the deadline is today, but can we change the entire direction?”
  22. The meeting could have been an email.
  23. “I love it! But can we change everything?”
  24. Someone forgets they’re not on mute during a meeting.
  25. The client’s landing page has zero text but wants to rank for everything.
  26. “Can we just move this button 2 pixels to the left?”
  27. “Can we rank for ‘shoes’?” (for a small local business)
  28. “Why is my email broken?” (mailbox is full)
  29. “Can you SEO my PDFs?”
  30. “Can we move the deadline up?” (without changing resources)
  31. “I changed something in the backend, and now the whole site is down.”
  32. “Can we spend $100 and get 10,000 leads?”
  33. Scope creep disguised as a “small tweak.”
  34. “Can’t we just use Wix?”
  35. A teammate’s mic doesn’t work for the first five minutes of a Zoom call.
  36. “It works on my machine.”
  37. “Have you tried turning it off and on again?”
  38. Someone forgets their password again.
  39. You send a perfectly worded email and get a one-word reply.
  40. A WordPress update breaks everything.
  41. “Can you take a look?” (no details given)
  42. “Can we integrate this random software I found?”
  43. The team agrees on a process, and someone immediately ignores it.
  44. “Can we make it pop?” (again)
  45. “Can you make it pop?”
  46. Someone pastes an obvious phishing email into Slack asking, “Is this real?”
  47. “Can you drop everything and do this ASAP?”
  48. “This will only take five minutes, right?”
  49. “Can we copy [competitor’s site]?”
  50. The classic “per my last email” moment.
  51. Client still uses Internet Explorer and wonders why things don’t work.
  52. “Can you just Photoshop it?”
  53. “Let’s put this on the back burner.” (it’s never mentioned again)
  54. “I heard SEO is dead.” (again)
  55. “Why isn’t my site appearing on Google?” (it’s still set to noindex)
  56. ClickUp notification explosion.
  57. “Why is my website broken?” (clears cache—it’s fine)
  58. Someone spills coffee on their keyboard… again.
  59. “Can we have five different versions to choose from?”
  60. Client emails a JPEG of a logo and asks for it as a vector.
  61. Client installs 12 plugins and asks why their site is slow.
  62. Client pauses ads and asks why leads stopped.
  63. “Let’s make the logo bigger.”
  64. “Just checking in on this!” (for the third time today)
  65. Meta description = ad copy in their mind.
  66. A Slack message starts with “Hey, quick question…”
  67. “My computer is slow.” (has 75 tabs open)
  68. A printer breaks for no reason.
  69. “We need a new logo, but keep the old one.”
  70. “Google is out to get us.”
  71. “Let’s circle back to this.” (it’s never mentioned again)
  72. “My password isn’t working!” (Caps Lock was on)
  73. “I don’t like it, but I don’t know why.”
  74. “Can we add more whitespace but also more content?”
  75. “I’ll follow up on that.” (they don’t)
  76. A form doesn’t work, but it’s because the client typed their email wrong.
  77. “We don’t want to pay for ads, but we want to be at the top.”
  78. “It just doesn’t feel right. I can’t explain why.”
  79. A project is “low priority” until suddenly it’s urgent.
  80. “Let’s hop on a quick call.” (it’s never quick)
  81. “I Googled us and we weren’t #1.” (incognito mode not used)
  82. Client uses a screenshot of a Word doc as their “brand guidelines.”
  83. “Why do we need a blog? No one reads them.”
  84. “Can you recover a file I deleted three months ago?”