Resolvea ClientissueAttenda clientcallCompleteda Payrollwith noreview notesAll inboxesor syncerrorsemptyUse yourfull hootsbalanceone monthKnowledgeShare with aTeamMember whoneeds helpScheduleMy WeekParticipatein a Bill.comclienttrainingProcessImprovementProactivelyhelp anotherteammemberAssist whensomeoneasks for helpin team chatLearnsomethingnewKnowledgeShare onTeam orPOD CallCompleteda Payrollwith noreview notesIndependentlyResearchProblem &discuss withteamHelp PHteammemberTaggingsomeonein anemailTakeNotes ona clientcallCreate nextpayrollworkpapersearlyAssist withprocessingfor yourclientComplete aweek withno needededitsAssistwith theweeklycallAttend anin personclientmeetingShare aclientsuccessstory on aweekly callAssignWork inKarbonSchedule 1:1w/PA &requestspecificfeedbackHelpanInternReceiveAppreciationor Feedbackfrom a clientAssignemail inKarbonResolvea ClientissueAttenda clientcallCompleteda Payrollwith noreview notesAll inboxesor syncerrorsemptyUse yourfull hootsbalanceone monthKnowledgeShare with aTeamMember whoneeds helpScheduleMy WeekParticipatein a Bill.comclienttrainingProcessImprovementProactivelyhelp anotherteammemberAssist whensomeoneasks for helpin team chatLearnsomethingnewKnowledgeShare onTeam orPOD CallCompleteda Payrollwith noreview notesIndependentlyResearchProblem &discuss withteamHelp PHteammemberTaggingsomeonein anemailTakeNotes ona clientcallCreate nextpayrollworkpapersearlyAssist withprocessingfor yourclientComplete aweek withno needededitsAssistwith theweeklycallAttend anin personclientmeetingShare aclientsuccessstory on aweekly callAssignWork inKarbonSchedule 1:1w/PA &requestspecificfeedbackHelpanInternReceiveAppreciationor Feedbackfrom a clientAssignemail inKarbon

HORNE - PMM-MAAP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve a Client issue
  2. Attend a client call
  3. Completed a Payroll with no review notes
  4. All inboxes or sync errors empty
  5. Use your full hoots balance one month
  6. Knowledge Share with a Team Member who needs help
  7. Schedule My Week
  8. Participate in a Bill.com client training
  9. Process Improvement
  10. Proactively help another team member
  11. Assist when someone asks for help in team chat
  12. Learn something new
  13. Knowledge Share on Team or POD Call
  14. Completed a Payroll with no review notes
  15. Independently Research Problem & discuss with team
  16. Help PH team member
  17. Tagging someone in an email
  18. Take Notes on a client call
  19. Create next payroll workpapers early
  20. Assist with processing for your client
  21. Complete a week with no needed edits
  22. Assist with the weekly call
  23. Attend an in person client meeting
  24. Share a client success story on a weekly call
  25. Assign Work in Karbon
  26. Schedule 1:1 w/PA & request specific feedback
  27. Help an Intern
  28. Receive Appreciation or Feedback from a client
  29. Assign email in Karbon