TakeNotes ona clientcallResolvea ClientissueSchedule 1:1w/PA &requestspecificfeedbackParticipatein a Bill.comclienttrainingComplete aweek withno needededitsAttend anin personclientmeetingAssignemail inKarbonCompleteda Payrollwith noreview notesAll inboxesor syncerrorsemptyCompleteda Payrollwith noreview notesIndependentlyResearchProblem &discuss withteamHelp PHteammemberHelpanInternShare aclientsuccessstory on aweekly callLearnsomethingnewAssist whensomeoneasks for helpin team chatAssistwith theweeklycallReceiveAppreciationor Feedbackfrom a clientCreate nextpayrollworkpapersearlyKnowledgeShare with aTeamMember whoneeds helpTaggingsomeonein anemailKnowledgeShare onTeam orPOD CallUse yourfull hootsbalanceone monthAssist withprocessingfor yourclientAssignWork inKarbonProactivelyhelp anotherteammemberScheduleMy WeekProcessImprovementAttenda clientcallTakeNotes ona clientcallResolvea ClientissueSchedule 1:1w/PA &requestspecificfeedbackParticipatein a Bill.comclienttrainingComplete aweek withno needededitsAttend anin personclientmeetingAssignemail inKarbonCompleteda Payrollwith noreview notesAll inboxesor syncerrorsemptyCompleteda Payrollwith noreview notesIndependentlyResearchProblem &discuss withteamHelp PHteammemberHelpanInternShare aclientsuccessstory on aweekly callLearnsomethingnewAssist whensomeoneasks for helpin team chatAssistwith theweeklycallReceiveAppreciationor Feedbackfrom a clientCreate nextpayrollworkpapersearlyKnowledgeShare with aTeamMember whoneeds helpTaggingsomeonein anemailKnowledgeShare onTeam orPOD CallUse yourfull hootsbalanceone monthAssist withprocessingfor yourclientAssignWork inKarbonProactivelyhelp anotherteammemberScheduleMy WeekProcessImprovementAttenda clientcall

HORNE - PMM-MAAP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take Notes on a client call
  2. Resolve a Client issue
  3. Schedule 1:1 w/PA & request specific feedback
  4. Participate in a Bill.com client training
  5. Complete a week with no needed edits
  6. Attend an in person client meeting
  7. Assign email in Karbon
  8. Completed a Payroll with no review notes
  9. All inboxes or sync errors empty
  10. Completed a Payroll with no review notes
  11. Independently Research Problem & discuss with team
  12. Help PH team member
  13. Help an Intern
  14. Share a client success story on a weekly call
  15. Learn something new
  16. Assist when someone asks for help in team chat
  17. Assist with the weekly call
  18. Receive Appreciation or Feedback from a client
  19. Create next payroll workpapers early
  20. Knowledge Share with a Team Member who needs help
  21. Tagging someone in an email
  22. Knowledge Share on Team or POD Call
  23. Use your full hoots balance one month
  24. Assist with processing for your client
  25. Assign Work in Karbon
  26. Proactively help another team member
  27. Schedule My Week
  28. Process Improvement
  29. Attend a client call