Share aclientsuccessstory on aweekly callLearnsomethingnewAttend anin personclientmeetingTaggingsomeonein anemailAttenda clientcallProactivelyhelp anotherteammemberCreate nextpayrollworkpapersearlyKnowledgeShare with aTeamMember whoneeds helpHelpanInternAssignWork inKarbonKnowledgeShare onTeam orPOD CallScheduleMy WeekParticipatein a Bill.comclienttrainingUse yourfull hootsbalanceone monthCompleteda Payrollwith noreview notesReceiveAppreciationor Feedbackfrom a clientAssignemail inKarbonAssist whensomeoneasks for helpin team chatSchedule 1:1w/PA &requestspecificfeedbackHelp PHteammemberAll inboxesor syncerrorsemptyTakeNotes ona clientcallIndependentlyResearchProblem &discuss withteamAssist withprocessingfor yourclientAssistwith theweeklycallResolvea ClientissueComplete aweek withno needededitsCompleteda Payrollwith noreview notesProcessImprovementShare aclientsuccessstory on aweekly callLearnsomethingnewAttend anin personclientmeetingTaggingsomeonein anemailAttenda clientcallProactivelyhelp anotherteammemberCreate nextpayrollworkpapersearlyKnowledgeShare with aTeamMember whoneeds helpHelpanInternAssignWork inKarbonKnowledgeShare onTeam orPOD CallScheduleMy WeekParticipatein a Bill.comclienttrainingUse yourfull hootsbalanceone monthCompleteda Payrollwith noreview notesReceiveAppreciationor Feedbackfrom a clientAssignemail inKarbonAssist whensomeoneasks for helpin team chatSchedule 1:1w/PA &requestspecificfeedbackHelp PHteammemberAll inboxesor syncerrorsemptyTakeNotes ona clientcallIndependentlyResearchProblem &discuss withteamAssist withprocessingfor yourclientAssistwith theweeklycallResolvea ClientissueComplete aweek withno needededitsCompleteda Payrollwith noreview notesProcessImprovement

HORNE - PMM-MAAP - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share a client success story on a weekly call
  2. Learn something new
  3. Attend an in person client meeting
  4. Tagging someone in an email
  5. Attend a client call
  6. Proactively help another team member
  7. Create next payroll workpapers early
  8. Knowledge Share with a Team Member who needs help
  9. Help an Intern
  10. Assign Work in Karbon
  11. Knowledge Share on Team or POD Call
  12. Schedule My Week
  13. Participate in a Bill.com client training
  14. Use your full hoots balance one month
  15. Completed a Payroll with no review notes
  16. Receive Appreciation or Feedback from a client
  17. Assign email in Karbon
  18. Assist when someone asks for help in team chat
  19. Schedule 1:1 w/PA & request specific feedback
  20. Help PH team member
  21. All inboxes or sync errors empty
  22. Take Notes on a client call
  23. Independently Research Problem & discuss with team
  24. Assist with processing for your client
  25. Assist with the weekly call
  26. Resolve a Client issue
  27. Complete a week with no needed edits
  28. Completed a Payroll with no review notes
  29. Process Improvement