bookingpatient inwrongpracticeencountersnot makingsensenot readingtask in fullbeforecontactingpatienturget clinic-allocatingappointmentsunevenlyamongstpartnerssending tasksto gp whenreally it is anappointment oracute listrequestNoencounterdetailingreason forappointmentNo encounterdetailingappointmentbooked as pertask ordocman.Acute requests formedication with nonames, incorrectname orrequestingmedication for asymptominformingpatient scriptwill be readyafter 5pmBookingpatients inextended hourswho couldattend duringcore hoursAppoinment indiary as F2Fhoweverencounterstates Tel &vice versaUrgentappointmentsbeing bookedas telephoneNot actioningfullprescriptionrequest sentin by patientinaccuratedetailSendingtasks/messagesto GP forresults- GP canonly see whatadmin can seeInterruptingGP surgeryfor nonurgentmattersbookingpatient inwrongpracticeencountersnot makingsensenot readingtask in fullbeforecontactingpatienturget clinic-allocatingappointmentsunevenlyamongstpartnerssending tasksto gp whenreally it is anappointment oracute listrequestNoencounterdetailingreason forappointmentNo encounterdetailingappointmentbooked as pertask ordocman.Acute requests formedication with nonames, incorrectname orrequestingmedication for asymptominformingpatient scriptwill be readyafter 5pmBookingpatients inextended hourswho couldattend duringcore hoursAppoinment indiary as F2Fhoweverencounterstates Tel &vice versaUrgentappointmentsbeing bookedas telephoneNot actioningfullprescriptionrequest sentin by patientinaccuratedetailSendingtasks/messagesto GP forresults- GP canonly see whatadmin can seeInterruptingGP surgeryfor nonurgentmatters

Clarkston Medical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. booking patient in wrong practice
  2. encounters not making sense
  3. not reading task in full before contacting patient
  4. urget clinic- allocating appointments unevenly amongst partners
  5. sending tasks to gp when really it is an appointment or acute list request
  6. No encounter detailing reason for appointment
  7. No encounter detailing appointment booked as per task or docman.
  8. Acute requests for medication with no names, incorrect name or requesting medication for a symptom
  9. informing patient script will be ready after 5pm
  10. Booking patients in extended hours who could attend during core hours
  11. Appoinment in diary as F2F however encounter states Tel & vice versa
  12. Urgent appointments being booked as telephone
  13. Not actioning full prescription request sent in by patient
  14. inaccurate detail
  15. Sending tasks/messages to GP for results- GP can only see what admin can see
  16. Interrupting GP surgery for non urgent matters