Issue apaymentto ACCloseclaimRPORespondto anLORComplete50queues inone shiftOver 60%CAT forMonday2/24/25Provideempathyto acustomerSetcollisionhandlingcompleteCloseclaim withnocoverageSendcoveragedeniallettersResolvea CC33AssignSubroadjusterSend atext toinsuredMark DelayLetterSatisfied as"yes"Adviseclaimant ofword v. wordliabilitySend aCL26Set propertydamagehandlingcompleteSetliabilitycomp negAssign SRTto reviewsubrodemandMake aconnectionwith acustomerWarmtransfer callerto upper leveladjuster orADCompletenavigatorwith PHSubmita CPWTake 25inboundcalls inone shiftTake anFNOL -compclaimIssue apaymentto ACCloseclaimRPORespondto anLORComplete50queues inone shiftOver 60%CAT forMonday2/24/25Provideempathyto acustomerSetcollisionhandlingcompleteCloseclaim withnocoverageSendcoveragedeniallettersResolvea CC33AssignSubroadjusterSend atext toinsuredMark DelayLetterSatisfied as"yes"Adviseclaimant ofword v. wordliabilitySend aCL26Set propertydamagehandlingcompleteSetliabilitycomp negAssign SRTto reviewsubrodemandMake aconnectionwith acustomerWarmtransfer callerto upper leveladjuster orADCompletenavigatorwith PHSubmita CPWTake 25inboundcalls inone shiftTake anFNOL -compclaim

ICS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Issue a payment to AC
  2. Close claim RPO
  3. Respond to an LOR
  4. Complete 50 queues in one shift
  5. Over 60% CAT for Monday 2/24/25
  6. Provide empathy to a customer
  7. Set collision handling complete
  8. Close claim with no coverage
  9. Send coverage denial letters
  10. Resolve a CC33
  11. Assign Subro adjuster
  12. Send a text to insured
  13. Mark Delay Letter Satisfied as "yes"
  14. Advise claimant of word v. word liability
  15. Send a CL26
  16. Set property damage handling complete
  17. Set liability comp neg
  18. Assign SRT to review subro demand
  19. Make a connection with a customer
  20. Warm transfer caller to upper level adjuster or AD
  21. Complete navigator with PH
  22. Submit a CPW
  23. Take 25 inbound calls in one shift
  24. Take an FNOL -comp claim