ICS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Set property damage handling complete
2. Issue a payment to AC
3. Complete navigator with PH
4. Send a CL26
5. Set liability comp neg
6. Warm transfer caller to upper level adjuster or AD
7. Take 25 inbound calls in one shift
8. Close claim RPO
9. Mark Delay Letter Satisfied as "yes"
10. Provide empathy to a customer
11. Take an FNOL -comp claim
12. Assign Subro adjuster
13. Over 60% CAT for Monday 2/24/25
14. Advise claimant of word v. word liability
15. Set collision handling complete
16. Assign SRT to review subro demand
17. Send coverage denial letters
18. Resolve a CC33
19. Submit a CPW
20. Close claim with no coverage
21. Send a text to insured
22. Make a connection with a customer
23. Complete 50 queues in one shift
24. Respond to an LOR