Over 60%CAT forMonday2/24/25Provideempathyto acustomerRespondto anLORSet propertydamagehandlingcompleteSend atext toinsuredIssue apaymentto ACAssignSubroadjusterWarmtransfer callerto upper leveladjuster orADComplete50queues inone shiftAssign SRTto reviewsubrodemandTake anFNOL -compclaimMark DelayLetterSatisfied as"yes"Closeclaim withnocoverageCompletenavigatorwith PHSend aCL26Setliabilitycomp negSubmita CPWTake 25inboundcalls inone shiftSendcoveragedeniallettersCloseclaimRPOSetcollisionhandlingcompleteMake aconnectionwith acustomerAdviseclaimant ofword v. wordliabilityResolvea CC33Over 60%CAT forMonday2/24/25Provideempathyto acustomerRespondto anLORSet propertydamagehandlingcompleteSend atext toinsuredIssue apaymentto ACAssignSubroadjusterWarmtransfer callerto upper leveladjuster orADComplete50queues inone shiftAssign SRTto reviewsubrodemandTake anFNOL -compclaimMark DelayLetterSatisfied as"yes"Closeclaim withnocoverageCompletenavigatorwith PHSend aCL26Setliabilitycomp negSubmita CPWTake 25inboundcalls inone shiftSendcoveragedeniallettersCloseclaimRPOSetcollisionhandlingcompleteMake aconnectionwith acustomerAdviseclaimant ofword v. wordliabilityResolvea CC33

ICS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Over 60% CAT for Monday 2/24/25
  2. Provide empathy to a customer
  3. Respond to an LOR
  4. Set property damage handling complete
  5. Send a text to insured
  6. Issue a payment to AC
  7. Assign Subro adjuster
  8. Warm transfer caller to upper level adjuster or AD
  9. Complete 50 queues in one shift
  10. Assign SRT to review subro demand
  11. Take an FNOL -comp claim
  12. Mark Delay Letter Satisfied as "yes"
  13. Close claim with no coverage
  14. Complete navigator with PH
  15. Send a CL26
  16. Set liability comp neg
  17. Submit a CPW
  18. Take 25 inbound calls in one shift
  19. Send coverage denial letters
  20. Close claim RPO
  21. Set collision handling complete
  22. Make a connection with a customer
  23. Advise claimant of word v. word liability
  24. Resolve a CC33