ICS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Close claim RPO
2. Set collision handling complete
3. Take 25 inbound calls in one shift
4. Respond to an LOR
5. Assign Subro adjuster
6. Send a text to insured
7. Warm transfer caller to upper level adjuster or AD
8. Over 60% CAT for Monday 2/24/25
9. Assign SRT to review subro demand
10. Submit a CPW
11. Mark Delay Letter Satisfied as "yes"
12. Set property damage handling complete
13. Complete 50 queues in one shift
14. Send coverage denial letters
15. Close claim with no coverage
16. Take an FNOL -comp claim
17. Provide empathy to a customer
18. Resolve a CC33
19. Send a CL26
20. Complete navigator with PH
21. Issue a payment to AC
22. Make a connection with a customer
23. Set liability comp neg
24. Advise claimant of word v. word liability