ICS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Close claim with no coverage
2. Take an FNOL -comp claim
3. Take 25 inbound calls in one shift
4. Send a CL26
5. Set property damage handling complete
6. Send coverage denial letters
7. Over 60% CAT for Monday 2/24/25
8. Close claim RPO
9. Assign Subro adjuster
10. Mark Delay Letter Satisfied as "yes"
11. Provide empathy to a customer
12. Assign SRT to review subro demand
13. Make a connection with a customer
14. Warm transfer caller to upper level adjuster or AD
15. Respond to an LOR
16. Advise claimant of word v. word liability
17. Complete navigator with PH
18. Send a text to insured
19. Resolve a CC33
20. Submit a CPW
21. Complete 50 queues in one shift
22. Set collision handling complete
23. Set liability comp neg
24. Issue a payment to AC