ICS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Complete 50 queues in one shift
2. Submit a CPW
3. Set collision handling complete
4. Send coverage denial letters
5. Close claim with no coverage
6. Assign Subro adjuster
7. Assign SRT to review subro demand
8. Take 25 inbound calls in one shift
9. Set liability comp neg
10. Respond to an LOR
11. Complete navigator with PH
12. Warm transfer caller to upper level adjuster or AD
13. Mark Delay Letter Satisfied as "yes"
14. Over 60% CAT for Monday 2/24/25
15. Provide empathy to a customer
16. Resolve a CC33
17. Take an FNOL -comp claim
18. Send a text to insured
19. Make a connection with a customer
20. Close claim RPO
21. Issue a payment to AC
22. Advise claimant of word v. word liability
23. Set property damage handling complete
24. Send a CL26