Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer Satisfaction
Customer Effort Score (CES)
Service Level Agreement (SLA)
Ticket Escalation
Customer Advocacy
Case Management
Net Promoter Score (NPS)
Call Center
First Call Resolution (FCR)
Customer Churn
Customer Retention
Personalization
Customer Feedback
Customer Journey
Live Chat
Knowledge Base
Empathy
Self-Service
Resolution Time
Proactive Support
Voice of the Customer
Customer Loyalty
Customer Experience
Customer Success
Omnichannel Support
Free!