Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer Satisfaction
Ticket Escalation
Customer Effort Score (CES)
Knowledge Base
Resolution Time
Self-Service
Net Promoter Score (NPS)
Customer Experience
Customer Churn
Call Center
Service Level Agreement (SLA)
Customer Feedback
Omnichannel Support
Empathy
Personalization
Live Chat
Case Management
First Call Resolution (FCR)
Customer Success
Customer Loyalty
Voice of the Customer
Customer Advocacy
Proactive Support
Customer Journey
Customer Retention
Free!