Spend aday inCharmschatAsk a clienthow theyare doingtoday!Send anote-cardto a clientFind acolouringpage toshare withthe teamSend outthreeravesCreate atheme for aday inCharms chatEncouragea teammateShare acallhandlingtip in chatSpendbreak/lunchaway fromyour deskShare yourfavorite quizor article inteam chatSeek help withan ECC orpop you havebeenstruggling withSpendanother dayin CharmschatSend arave totwoCharmsSend aBomb BomborphotoboothpictureEncouragea teammateEncourage areceptioniston anotherteamShare yourfavoriteWOW storywith the teamSend a B-Day card toa client orreceptionistAsk a "get toknow you"question toeach teammateFind outwhat yourcubiesfavoritecolour isSend apositive orcute picturein chatBrainstorma WOW giftwith yourCap/CultiSend aWeRockTake aphotoboothpicture witha team mateSpend aday inCharmschatAsk a clienthow theyare doingtoday!Send anote-cardto a clientFind acolouringpage toshare withthe teamSend outthreeravesCreate atheme for aday inCharms chatEncouragea teammateShare acallhandlingtip in chatSpendbreak/lunchaway fromyour deskShare yourfavorite quizor article inteam chatSeek help withan ECC orpop you havebeenstruggling withSpendanother dayin CharmschatSend arave totwoCharmsSend aBomb BomborphotoboothpictureEncouragea teammateEncourage areceptioniston anotherteamShare yourfavoriteWOW storywith the teamSend a B-Day card toa client orreceptionistAsk a "get toknow you"question toeach teammateFind outwhat yourcubiesfavoritecolour isSend apositive orcute picturein chatBrainstorma WOW giftwith yourCap/CultiSend aWeRockTake aphotoboothpicture witha team mate

CHARMS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spend a day in Charms chat
  2. Ask a client how they are doing today!
  3. Send a note-card to a client
  4. Find a colouring page to share with the team
  5. Send out three raves
  6. Create a theme for a day in Charms chat
  7. Encourage a team mate
  8. Share a call handling tip in chat
  9. Spend break/lunch away from your desk
  10. Share your favorite quiz or article in team chat
  11. Seek help with an ECC or pop you have been struggling with
  12. Spend another day in Charms chat
  13. Send a rave to two Charms
  14. Send a Bomb Bomb or photobooth picture
  15. Encourage a team mate
  16. Encourage a receptionist on another team
  17. Share your favorite WOW story with the team
  18. Send a B-Day card to a client or receptionist
  19. Ask a "get to know you" question to each team mate
  20. Find out what your cubies favorite colour is
  21. Send a positive or cute picture in chat
  22. Brainstorm a WOW gift with your Cap/Culti
  23. Send a We Rock
  24. Take a photobooth picture with a team mate