(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complaint about business hours
"Well the LAST PERSON I talked to said..."
"Is it not in my chart?" As a response to more than 2 questions
Patient with out of state address
Compliment on service quality
Not responding to greeting and throwing paper Rx at us
Dad who doesn't know kid's insurance, doctor, etc.