(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wipe down a wheelchair
Recognize a coworker for actions taken to enhance patient experience
Assist another department during a busy period
Thank a patient for choosing LCHC
Greet a patient
Help clean up a patient area or common area
Ask a patient "What questions do you have?"
Update patient about wait times
Use patient teach back
Praise a coworker for excellent patient care
Knock before entering a patient room
Share a patient compliment with your team
Explain the patient survey process
Use the 10-15 Rule
Nominate a coworker for Stream of Excellence
Manage up a coworker
Use AIDET
Report a safety concern to the appropriate team
Read the patient survey display board
Help a coworker with a task
Contribute to the gratitude wall (share why you choose to work at LCHC)
Explain the purpose of a test or procedure
Introduce a coworker by name to patient/visitor
Get popcorn on Thursday in the Atrium!
Assist a patient (hold door, push wheelchair, etc.)
Offer a comfort item to a patient (water, blanket, etc.)
