(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Recognize a coworker for actions taken to enhance patient experience
Greet a patient
Explain the patient survey process
Assist a patient (hold door, push wheelchair, etc.)
Ask a patient "What questions do you have?"
Offer comfort to a patient's family, driver, etc.
Praise a coworker for excellent patient care
Use the 10-15 Rule
Participate in patient experience lunch & learn
Assist another department during a busy period
Get popcorn on Thursday in the Atrium!
Share a patient compliment with your team
Use AIDET
Offer a comfort item to a patient (water, blanket, etc.)
Thank a patient for choosing LCHC
Report a safety concern to the appropriate team
Help clean up a patient area or common area
Read the patient survey display board
Introduce a coworker by name to patient/visitor
Help a coworker with a task
Knock before entering a patient room
Escort a patient instead of pointing
Contribute to the gratitude wall (share why you choose to work at LCHC)
