(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Praise a coworker for excellent patient care
Offer comfort to a patient's family, driver, etc.
Nominate a coworker for Stream of Excellence
Thank a patient for choosing LCHC
Share a patient compliment with your team
Read the patient survey display board
Explain the patient survey process
Offer a comfort item to a patient (water, blanket, etc.)
Greet a patient
Use AIDET
Knock before entering a patient room
Introduce a coworker by name to patient/visitor
Wipe down a wheelchair
Use patient teach back
Report a safety concern to the appropriate team
Contribute to the gratitude wall (share why you choose to work at LCHC)
Use the 10-15 Rule
Participate in patient experience lunch & learn
Help a coworker with a task
Assist a patient (hold door, push wheelchair, etc.)
Manage up a coworker
Explain the purpose of a test or procedure
Escort a patient instead of pointing
Help clean up a patient area or common area
Update patient about wait times
Ask a patient "What questions do you have?"
Recognize a coworker for actions taken to enhance patient experience
