(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explain the patient survey process
Share a patient compliment with your team
Praise a coworker for excellent patient care
Wipe down a wheelchair
Help a coworker with a task
Introduce a coworker by name to patient/visitor
Knock before entering a patient room
Thank a patient for choosing LCHC
Use AIDET
Offer comfort to a patient's family, driver, etc.
Update patient about wait times
Assist another department during a busy period
Contribute to the gratitude wall (share why you choose to work at LCHC)
Offer a comfort item to a patient (water, blanket, etc.)
Read the patient survey display board
Ask a patient "What questions do you have?"
Recognize a coworker for actions taken to enhance patient experience
Greet a patient
Report a safety concern to the appropriate team
Get popcorn on Thursday in the Atrium!
Escort a patient instead of pointing
Explain the purpose of a test or procedure
Participate in patient experience lunch & learn
Assist a patient (hold door, push wheelchair, etc.)
