(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ask a patient "What questions do you have?"
Praise a coworker for excellent patient care
Use AIDET
Knock before entering a patient room
Use the 10-15 Rule
Assist another department during a busy period
Read the patient survey display board
Offer comfort to a patient's family, driver, etc.
Use patient teach back
Manage up a coworker
Contribute to the gratitude wall (share why you choose to work at LCHC)
Help a coworker with a task
Thank a patient for choosing LCHC
Explain the purpose of a test or procedure
Share a patient compliment with your team
Update patient about wait times
Report a safety concern to the appropriate team
Recognize a coworker for actions taken to enhance patient experience
Assist a patient (hold door, push wheelchair, etc.)
Participate in patient experience lunch & learn
Help clean up a patient area or common area
Get popcorn on Thursday in the Atrium!
Greet a patient
Introduce a coworker by name to patient/visitor
Escort a patient instead of pointing
Offer a comfort item to a patient (water, blanket, etc.)
