(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Nominate a coworker for Stream of Excellence
Use AIDET
Thank a patient for choosing LCHC
Participate in patient experience lunch & learn
Assist another department during a busy period
Read the patient survey display board
Report a safety concern to the appropriate team
Escort a patient instead of pointing
Help clean up a patient area or common area
Update patient about wait times
Explain the purpose of a test or procedure
Assist a patient (hold door, push wheelchair, etc.)
Explain the patient survey process
Praise a coworker for excellent patient care
Use the 10-15 Rule
Knock before entering a patient room
Offer comfort to a patient's family, driver, etc.
Greet a patient
Introduce a coworker by name to patient/visitor
Recognize a coworker for actions taken to enhance patient experience
Manage up a coworker
Ask a patient "What questions do you have?"
Wipe down a wheelchair
Use patient teach back
Get popcorn on Thursday in the Atrium!
Help a coworker with a task
Offer a comfort item to a patient (water, blanket, etc.)
Contribute to the gratitude wall (share why you choose to work at LCHC)
