(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Escort a patient instead of pointing
Update patient about wait times
Get popcorn on Thursday in the Atrium!
Use the 10-15 Rule
Contribute to the gratitude wall (share why you choose to work at LCHC)
Help clean up a patient area or common area
Report a safety concern to the appropriate team
Praise a coworker for excellent patient care
Recognize a coworker for actions taken to enhance patient experience
Assist another department during a busy period
Use AIDET
Assist a patient (hold door, push wheelchair, etc.)
Wipe down a wheelchair
Explain the patient survey process
Help a coworker with a task
Greet a patient
Introduce a coworker by name to patient/visitor
Share a patient compliment with your team
Thank a patient for choosing LCHC
Participate in patient experience lunch & learn
Offer comfort to a patient's family, driver, etc.
Use patient teach back
Nominate a coworker for Stream of Excellence
Manage up a coworker
Read the patient survey display board
Knock before entering a patient room
Explain the purpose of a test or procedure
Offer a comfort item to a patient (water, blanket, etc.)