Upsella EAItemUse aDirectCloseUse theproductapproachPresent aitemsFeaturesand BenefitsOvercomean objectionwith arebuttalHave a saleend becauseuse of theGoldenQuestionsUpsell aValueAddingitemAsk openendedquestions Use agreetingother than"Hi, How areyou?"Use thechoicecloseOfferGood,Better &BestUse aRelevantStory toClose thesaleUse theCommonGroundApproachSell aSWATItemAssumetheSale Use theRecommendan ItemCloseUpsella EAItemUse aDirectCloseUse theproductapproachPresent aitemsFeaturesand BenefitsOvercomean objectionwith arebuttalHave a saleend becauseuse of theGoldenQuestionsUpsell aValueAddingitemAsk openendedquestions Use agreetingother than"Hi, How areyou?"Use thechoicecloseOfferGood,Better &BestUse aRelevantStory toClose thesaleUse theCommonGroundApproachSell aSWATItemAssumetheSale Use theRecommendan ItemClose

S.E.R.V.E RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsell a EA Item
  2. Use a Direct Close
  3. Use the product approach
  4. Present a items Features and Benefits
  5. Overcome an objection with a rebuttal
  6. Have a sale end because use of the Golden Questions
  7. Upsell a Value Adding item
  8. Ask open ended questions
  9. Use a greeting other than "Hi, How are you?"
  10. Use the choice close
  11. Offer Good, Better & Best
  12. Use a Relevant Story to Close the sale
  13. Use the Common Ground Approach
  14. Sell a SWAT Item
  15. Assume the Sale
  16. Use the Recommend an Item Close