Use theRecommendan ItemCloseUse thechoicecloseUse aDirectCloseAsk openendedquestions AssumetheSale Use agreetingother than"Hi, How areyou?"Upsella EAItemUse aRelevantStory toClose thesaleUse theCommonGroundApproachUpsell aValueAddingitemOvercomean objectionwith arebuttalUse theproductapproachHave a saleend becauseuse of theGoldenQuestionsSell aSWATItemOfferGood,Better &BestPresent aitemsFeaturesand BenefitsUse theRecommendan ItemCloseUse thechoicecloseUse aDirectCloseAsk openendedquestions AssumetheSale Use agreetingother than"Hi, How areyou?"Upsella EAItemUse aRelevantStory toClose thesaleUse theCommonGroundApproachUpsell aValueAddingitemOvercomean objectionwith arebuttalUse theproductapproachHave a saleend becauseuse of theGoldenQuestionsSell aSWATItemOfferGood,Better &BestPresent aitemsFeaturesand Benefits

S.E.R.V.E RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the Recommend an Item Close
  2. Use the choice close
  3. Use a Direct Close
  4. Ask open ended questions
  5. Assume the Sale
  6. Use a greeting other than "Hi, How are you?"
  7. Upsell a EA Item
  8. Use a Relevant Story to Close the sale
  9. Use the Common Ground Approach
  10. Upsell a Value Adding item
  11. Overcome an objection with a rebuttal
  12. Use the product approach
  13. Have a sale end because use of the Golden Questions
  14. Sell a SWAT Item
  15. Offer Good, Better & Best
  16. Present a items Features and Benefits