Present aitemsFeaturesand BenefitsAsk openendedquestions Overcomean objectionwith arebuttalUpsella EAItemUse agreetingother than"Hi, How areyou?"Have a saleend becauseuse of theGoldenQuestionsUse theCommonGroundApproachUpsell aValueAddingitemUse thechoicecloseAssumetheSale Use aRelevantStory toClose thesaleOfferGood,Better &BestUse theRecommendan ItemCloseUse theproductapproachSell aSWATItemUse aDirectClosePresent aitemsFeaturesand BenefitsAsk openendedquestions Overcomean objectionwith arebuttalUpsella EAItemUse agreetingother than"Hi, How areyou?"Have a saleend becauseuse of theGoldenQuestionsUse theCommonGroundApproachUpsell aValueAddingitemUse thechoicecloseAssumetheSale Use aRelevantStory toClose thesaleOfferGood,Better &BestUse theRecommendan ItemCloseUse theproductapproachSell aSWATItemUse aDirectClose

S.E.R.V.E RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Present a items Features and Benefits
  2. Ask open ended questions
  3. Overcome an objection with a rebuttal
  4. Upsell a EA Item
  5. Use a greeting other than "Hi, How are you?"
  6. Have a sale end because use of the Golden Questions
  7. Use the Common Ground Approach
  8. Upsell a Value Adding item
  9. Use the choice close
  10. Assume the Sale
  11. Use a Relevant Story to Close the sale
  12. Offer Good, Better & Best
  13. Use the Recommend an Item Close
  14. Use the product approach
  15. Sell a SWAT Item
  16. Use a Direct Close