Sell aSWATItemUse agreetingother than"Hi, How areyou?"Ask openendedquestions Use theRecommendan ItemCloseUpsell aValueAddingitemAssumetheSale Overcomean objectionwith arebuttalUse theproductapproachHave a saleend becauseuse of theGoldenQuestionsPresent aitemsFeaturesand BenefitsOfferGood,Better &BestUse aDirectCloseUse theCommonGroundApproachUpsella EAItemUse thechoicecloseUse aRelevantStory toClose thesaleSell aSWATItemUse agreetingother than"Hi, How areyou?"Ask openendedquestions Use theRecommendan ItemCloseUpsell aValueAddingitemAssumetheSale Overcomean objectionwith arebuttalUse theproductapproachHave a saleend becauseuse of theGoldenQuestionsPresent aitemsFeaturesand BenefitsOfferGood,Better &BestUse aDirectCloseUse theCommonGroundApproachUpsella EAItemUse thechoicecloseUse aRelevantStory toClose thesale

S.E.R.V.E RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sell a SWAT Item
  2. Use a greeting other than "Hi, How are you?"
  3. Ask open ended questions
  4. Use the Recommend an Item Close
  5. Upsell a Value Adding item
  6. Assume the Sale
  7. Overcome an objection with a rebuttal
  8. Use the product approach
  9. Have a sale end because use of the Golden Questions
  10. Present a items Features and Benefits
  11. Offer Good, Better & Best
  12. Use a Direct Close
  13. Use the Common Ground Approach
  14. Upsell a EA Item
  15. Use the choice close
  16. Use a Relevant Story to Close the sale