Have a saleend becauseuse of theGoldenQuestionsUpsella EAItemUse theRecommendan ItemCloseUse aDirectCloseUse thechoicecloseOfferGood,Better &BestOvercomean objectionwith arebuttalUse theCommonGroundApproachAssumetheSale Sell aSWATItemUse aRelevantStory toClose thesaleUse theproductapproachPresent aitemsFeaturesand BenefitsUse agreetingother than"Hi, How areyou?"Ask openendedquestions Upsell aValueAddingitemHave a saleend becauseuse of theGoldenQuestionsUpsella EAItemUse theRecommendan ItemCloseUse aDirectCloseUse thechoicecloseOfferGood,Better &BestOvercomean objectionwith arebuttalUse theCommonGroundApproachAssumetheSale Sell aSWATItemUse aRelevantStory toClose thesaleUse theproductapproachPresent aitemsFeaturesand BenefitsUse agreetingother than"Hi, How areyou?"Ask openendedquestions Upsell aValueAddingitem

S.E.R.V.E RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a sale end because use of the Golden Questions
  2. Upsell a EA Item
  3. Use the Recommend an Item Close
  4. Use a Direct Close
  5. Use the choice close
  6. Offer Good, Better & Best
  7. Overcome an objection with a rebuttal
  8. Use the Common Ground Approach
  9. Assume the Sale
  10. Sell a SWAT Item
  11. Use a Relevant Story to Close the sale
  12. Use the product approach
  13. Present a items Features and Benefits
  14. Use a greeting other than "Hi, How are you?"
  15. Ask open ended questions
  16. Upsell a Value Adding item