Use aRelevantStory toClose thesaleUse theCommonGroundApproachUpsell aValueAddingitemPresent aitemsFeaturesand BenefitsUpsella EAItemOvercomean objectionwith arebuttalHave a saleend becauseuse of theGoldenQuestionsUse aDirectCloseOfferGood,Better &BestUse agreetingother than"Hi, How areyou?"Use thechoicecloseUse theproductapproachSell aSWATItemUse theRecommendan ItemCloseAssumetheSale Ask openendedquestions Use aRelevantStory toClose thesaleUse theCommonGroundApproachUpsell aValueAddingitemPresent aitemsFeaturesand BenefitsUpsella EAItemOvercomean objectionwith arebuttalHave a saleend becauseuse of theGoldenQuestionsUse aDirectCloseOfferGood,Better &BestUse agreetingother than"Hi, How areyou?"Use thechoicecloseUse theproductapproachSell aSWATItemUse theRecommendan ItemCloseAssumetheSale Ask openendedquestions 

S.E.R.V.E RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use a Relevant Story to Close the sale
  2. Use the Common Ground Approach
  3. Upsell a Value Adding item
  4. Present a items Features and Benefits
  5. Upsell a EA Item
  6. Overcome an objection with a rebuttal
  7. Have a sale end because use of the Golden Questions
  8. Use a Direct Close
  9. Offer Good, Better & Best
  10. Use a greeting other than "Hi, How are you?"
  11. Use the choice close
  12. Use the product approach
  13. Sell a SWAT Item
  14. Use the Recommend an Item Close
  15. Assume the Sale
  16. Ask open ended questions