Use theCommonGroundApproachUpsella EAItemUse theproductapproachHave a saleend becauseuse of theGoldenQuestionsAssumetheSale OfferGood,Better &BestAsk openendedquestions Use agreetingother than"Hi, How areyou?"Use aDirectCloseSell aSWATItemUpsell aValueAddingitemUse thechoicecloseUse theRecommendan ItemCloseUse aRelevantStory toClose thesaleOvercomean objectionwith arebuttalPresent aitemsFeaturesand BenefitsUse theCommonGroundApproachUpsella EAItemUse theproductapproachHave a saleend becauseuse of theGoldenQuestionsAssumetheSale OfferGood,Better &BestAsk openendedquestions Use agreetingother than"Hi, How areyou?"Use aDirectCloseSell aSWATItemUpsell aValueAddingitemUse thechoicecloseUse theRecommendan ItemCloseUse aRelevantStory toClose thesaleOvercomean objectionwith arebuttalPresent aitemsFeaturesand Benefits

S.E.R.V.E RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the Common Ground Approach
  2. Upsell a EA Item
  3. Use the product approach
  4. Have a sale end because use of the Golden Questions
  5. Assume the Sale
  6. Offer Good, Better & Best
  7. Ask open ended questions
  8. Use a greeting other than "Hi, How are you?"
  9. Use a Direct Close
  10. Sell a SWAT Item
  11. Upsell a Value Adding item
  12. Use the choice close
  13. Use the Recommend an Item Close
  14. Use a Relevant Story to Close the sale
  15. Overcome an objection with a rebuttal
  16. Present a items Features and Benefits