AssumetheSale Use agreetingother than"Hi, How areyou?"Ask openendedquestions Sell aSWATItemUse theproductapproachOfferGood,Better &BestUse theCommonGroundApproachOvercomean objectionwith arebuttalUse theRecommendan ItemCloseUse thechoicecloseHave a saleend becauseuse of theGoldenQuestionsUse aDirectClosePresent aitemsFeaturesand BenefitsUpsella EAItemUse aRelevantStory toClose thesaleUpsell aValueAddingitemAssumetheSale Use agreetingother than"Hi, How areyou?"Ask openendedquestions Sell aSWATItemUse theproductapproachOfferGood,Better &BestUse theCommonGroundApproachOvercomean objectionwith arebuttalUse theRecommendan ItemCloseUse thechoicecloseHave a saleend becauseuse of theGoldenQuestionsUse aDirectClosePresent aitemsFeaturesand BenefitsUpsella EAItemUse aRelevantStory toClose thesaleUpsell aValueAddingitem

S.E.R.V.E RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assume the Sale
  2. Use a greeting other than "Hi, How are you?"
  3. Ask open ended questions
  4. Sell a SWAT Item
  5. Use the product approach
  6. Offer Good, Better & Best
  7. Use the Common Ground Approach
  8. Overcome an objection with a rebuttal
  9. Use the Recommend an Item Close
  10. Use the choice close
  11. Have a sale end because use of the Golden Questions
  12. Use a Direct Close
  13. Present a items Features and Benefits
  14. Upsell a EA Item
  15. Use a Relevant Story to Close the sale
  16. Upsell a Value Adding item