Present aitemsFeaturesand BenefitsUpsella EAItemHave a saleend becauseuse of theGoldenQuestionsUse theRecommendan ItemCloseAsk openendedquestions Use aDirectCloseUse agreetingother than"Hi, How areyou?"Use thechoicecloseUse theCommonGroundApproachUse theproductapproachUse aRelevantStory toClose thesaleUpsell aValueAddingitemSell aSWATItemAssumetheSale Overcomean objectionwith arebuttalOfferGood,Better &BestPresent aitemsFeaturesand BenefitsUpsella EAItemHave a saleend becauseuse of theGoldenQuestionsUse theRecommendan ItemCloseAsk openendedquestions Use aDirectCloseUse agreetingother than"Hi, How areyou?"Use thechoicecloseUse theCommonGroundApproachUse theproductapproachUse aRelevantStory toClose thesaleUpsell aValueAddingitemSell aSWATItemAssumetheSale Overcomean objectionwith arebuttalOfferGood,Better &Best

S.E.R.V.E RTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Present a items Features and Benefits
  2. Upsell a EA Item
  3. Have a sale end because use of the Golden Questions
  4. Use the Recommend an Item Close
  5. Ask open ended questions
  6. Use a Direct Close
  7. Use a greeting other than "Hi, How are you?"
  8. Use the choice close
  9. Use the Common Ground Approach
  10. Use the product approach
  11. Use a Relevant Story to Close the sale
  12. Upsell a Value Adding item
  13. Sell a SWAT Item
  14. Assume the Sale
  15. Overcome an objection with a rebuttal
  16. Offer Good, Better & Best