InformationInputsCustomerSatisfactionOnlineReviewsTechnologyin TourismFeedbackCollectionFinancialInputsOperationalEfficiencyContinuousImprovementEmployeeFeedbackTransformationProcessValueAdditionStaffTrainingHumanInputsGuestExperienceCustomerLoyaltyGuestComplaintsNegativeFeedbackPhysicalInputsPositiveFeedbackServiceRecoveryCrisisResponseServiceDeliveryServiceCustomisation/PersonalisationPerformanceMonitoringCustomerInteractionInformationInputsCustomerSatisfactionOnlineReviewsTechnologyin TourismFeedbackCollectionFinancialInputsOperationalEfficiencyContinuousImprovementEmployeeFeedbackTransformationProcessValueAdditionStaffTrainingHumanInputsGuestExperienceCustomerLoyaltyGuestComplaintsNegativeFeedbackPhysicalInputsPositiveFeedbackServiceRecoveryCrisisResponseServiceDeliveryServiceCustomisation/PersonalisationPerformanceMonitoringCustomerInteraction

TMP33 - ITO & Feeback Process - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Information Inputs
  2. Customer Satisfaction
  3. Online Reviews
  4. Technology in Tourism
  5. Feedback Collection
  6. Financial Inputs
  7. Operational Efficiency
  8. Continuous Improvement
  9. Employee Feedback
  10. Transformation Process
  11. Value Addition
  12. Staff Training
  13. Human Inputs
  14. Guest Experience
  15. Customer Loyalty
  16. Guest Complaints
  17. Negative Feedback
  18. Physical Inputs
  19. Positive Feedback
  20. Service Recovery
  21. Crisis Response
  22. Service Delivery
  23. Service Customisation/ Personalisation
  24. Performance Monitoring
  25. Customer Interaction