ServiceRecoveryFinancialInputsTransformationProcessValueAdditionCrisisResponsePhysicalInputsStaffTrainingTechnologyin TourismOperationalEfficiencyCustomerSatisfactionContinuousImprovementCustomerLoyaltyInformationInputsServiceCustomisation/PersonalisationOnlineReviewsEmployeeFeedbackFeedbackCollectionServiceDeliveryGuestExperiencePositiveFeedbackNegativeFeedbackCustomerInteractionGuestComplaintsPerformanceMonitoringHumanInputsServiceRecoveryFinancialInputsTransformationProcessValueAdditionCrisisResponsePhysicalInputsStaffTrainingTechnologyin TourismOperationalEfficiencyCustomerSatisfactionContinuousImprovementCustomerLoyaltyInformationInputsServiceCustomisation/PersonalisationOnlineReviewsEmployeeFeedbackFeedbackCollectionServiceDeliveryGuestExperiencePositiveFeedbackNegativeFeedbackCustomerInteractionGuestComplaintsPerformanceMonitoringHumanInputs

TMP33 - ITO & Feeback Process - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Service Recovery
  2. Financial Inputs
  3. Transformation Process
  4. Value Addition
  5. Crisis Response
  6. Physical Inputs
  7. Staff Training
  8. Technology in Tourism
  9. Operational Efficiency
  10. Customer Satisfaction
  11. Continuous Improvement
  12. Customer Loyalty
  13. Information Inputs
  14. Service Customisation/ Personalisation
  15. Online Reviews
  16. Employee Feedback
  17. Feedback Collection
  18. Service Delivery
  19. Guest Experience
  20. Positive Feedback
  21. Negative Feedback
  22. Customer Interaction
  23. Guest Complaints
  24. Performance Monitoring
  25. Human Inputs