CrisisResponseEmployeeFeedbackServiceCustomisation/PersonalisationPerformanceMonitoringGuestExperienceOnlineReviewsStaffTrainingInformationInputsValueAdditionPositiveFeedbackFeedbackCollectionGuestComplaintsOperationalEfficiencyPhysicalInputsNegativeFeedbackCustomerSatisfactionHumanInputsServiceDeliveryCustomerLoyaltyCustomerInteractionFinancialInputsTechnologyin TourismTransformationProcessContinuousImprovementServiceRecoveryCrisisResponseEmployeeFeedbackServiceCustomisation/PersonalisationPerformanceMonitoringGuestExperienceOnlineReviewsStaffTrainingInformationInputsValueAdditionPositiveFeedbackFeedbackCollectionGuestComplaintsOperationalEfficiencyPhysicalInputsNegativeFeedbackCustomerSatisfactionHumanInputsServiceDeliveryCustomerLoyaltyCustomerInteractionFinancialInputsTechnologyin TourismTransformationProcessContinuousImprovementServiceRecovery

TMP33 - ITO & Feeback Process - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Crisis Response
  2. Employee Feedback
  3. Service Customisation/ Personalisation
  4. Performance Monitoring
  5. Guest Experience
  6. Online Reviews
  7. Staff Training
  8. Information Inputs
  9. Value Addition
  10. Positive Feedback
  11. Feedback Collection
  12. Guest Complaints
  13. Operational Efficiency
  14. Physical Inputs
  15. Negative Feedback
  16. Customer Satisfaction
  17. Human Inputs
  18. Service Delivery
  19. Customer Loyalty
  20. Customer Interaction
  21. Financial Inputs
  22. Technology in Tourism
  23. Transformation Process
  24. Continuous Improvement
  25. Service Recovery