“The Steward’sWisdom” –Sent aninformativeletter to apatient“SecondBreakfastVictory” – Hitthe dailyenrollment goalbefore noon.“Hasty Like anEnt?” –Successfullyscheduled acallback after along-winded patientconversation.“Clear the Fog” –Helped a patientunderstand CCMwho was initiallyconfused.“TheRingbearerPrevails” – Hit20 enrollmentsin one day.“One Does NotSimply Give Up”– Successfullyenrolled a patientafter overcomingan objection.“The Eagles AreComing” –Revived apreviously inactivepatient and gotthem enrolled.“Master of theTally” – Hit 15enrollmentsbefore the endof the day.“Flame of Anor”– Enrolled apreviouslydeclinedpatient.“The Steward ofGondor” – Closedan enrollmentticket or referralafter enrolling thepatient.“A Wizard IsNever Late” –Logged in andmade first callwithin 5 minutesof shift start.“Patience of theEnts” –Successfullyenrolled a patientwho needed a lotof hand-holding.“Bilbo’s Luck” –Landed anenrollment rightbefore yourshift ended.“Friendly Voice”– Patientcomplimentedyourhelpfulness orkindness.“And My Bow”– Scheduled acallback for apatient whowas unsure.“The RoadGoes Ever On”– Enrolled apatient on acallback.“A Ray of Hope” –Enrolled a patientwho initially said"not interested" butchanged theirmind.“Took anUnexpectedJourney” –Successfullyenrolled a patientfrom an inboundcall“A FellowshipUnited” –Encourageda strugglingteammate“A Light in DarkPlaces” –Enrolled apatient whowas hesitant atfirst.“FellowshipStrength” – Allteam memberscompleted atleast 5 calls inan hour.“Sun RisesOver Gondor”– Hit 12enrollmentsbefore lunch.“Breaking theCurse” – Enrolleda patient who hadpreviously beenmarked ineligiblebut now qualifies.“The White TreeBlooms” – Apatient said theywere happy tobe enrolled inthe program.“FirstBreakfast” –Got anenrollment inthe first hour ofyour shift.“Wind at YourBack” – Got animmediate“Yes!” from apatient with noobjections.“You HaveMy Sword”– Helpedanother ES.“March ofthe Rohirrim”– Made over50 calls inone day“Path of theRanger” –Successfullyenrolled adifficult orskeptical patient.“GoldenOpportunity” –Turned anobjection into anenrollment usinga great rebuttal.“A Gift fromGaladriel” –Patient agreedto enroll after apersonalizedapproach.“Mithril Shield”– Successfullyenrolled everypatient youspoke with in asingle hour.“One Call toRule Them All”– Got anenrollment onthe first call ofthe day.“FortuneFavors theBold” – Got 2enrollmentsfrom one call.“The Council HasDecided” – Got apatient to sign upafter ahousehold/familymemberdiscussion.“The Shire’sHospitality” –Had a pleasant,chatty patientwho enrolledwith no issues.“Elven Grace” –Completed acall in under 2minutes with asuccessfuloutcome.“Swift asShadowfax” –Completed 5calls in under15 minutes“DoubleFeature” –Enrolled twopatients back-to-back within15 minutes.“Trust Earned” –Enrolled apatient who hadconcerns aboutsharing personalinformation.“MomentumShift” – Had arough start butenrolled 2+patients in thelast hour.“Unseen but EverPresent” – Patientasked to enroll a familymember/caregiver/etc.in the program“No Call LeftBehind” – Gotthrough a fullshift with zeroineligiblepatients.“Riddle Me This” –Answered a trickypatient questionconfidently,earning their trust.“The Way isClear” – Gotthrough a fullshift with zerodeclines.“The Steward’sWisdom” –Sent aninformativeletter to apatient“SecondBreakfastVictory” – Hitthe dailyenrollment goalbefore noon.“Hasty Like anEnt?” –Successfullyscheduled acallback after along-winded patientconversation.“Clear the Fog” –Helped a patientunderstand CCMwho was initiallyconfused.“TheRingbearerPrevails” – Hit20 enrollmentsin one day.“One Does NotSimply Give Up”– Successfullyenrolled a patientafter overcomingan objection.“The Eagles AreComing” –Revived apreviously inactivepatient and gotthem enrolled.“Master of theTally” – Hit 15enrollmentsbefore the endof the day.“Flame of Anor”– Enrolled apreviouslydeclinedpatient.“The Steward ofGondor” – Closedan enrollmentticket or referralafter enrolling thepatient.“A Wizard IsNever Late” –Logged in andmade first callwithin 5 minutesof shift start.“Patience of theEnts” –Successfullyenrolled a patientwho needed a lotof hand-holding.“Bilbo’s Luck” –Landed anenrollment rightbefore yourshift ended.“Friendly Voice”– Patientcomplimentedyourhelpfulness orkindness.“And My Bow”– Scheduled acallback for apatient whowas unsure.“The RoadGoes Ever On”– Enrolled apatient on acallback.“A Ray of Hope” –Enrolled a patientwho initially said"not interested" butchanged theirmind.“Took anUnexpectedJourney” –Successfullyenrolled a patientfrom an inboundcall“A FellowshipUnited” –Encourageda strugglingteammate“A Light in DarkPlaces” –Enrolled apatient whowas hesitant atfirst.“FellowshipStrength” – Allteam memberscompleted atleast 5 calls inan hour.“Sun RisesOver Gondor”– Hit 12enrollmentsbefore lunch.“Breaking theCurse” – Enrolleda patient who hadpreviously beenmarked ineligiblebut now qualifies.“The White TreeBlooms” – Apatient said theywere happy tobe enrolled inthe program.“FirstBreakfast” –Got anenrollment inthe first hour ofyour shift.“Wind at YourBack” – Got animmediate“Yes!” from apatient with noobjections.“You HaveMy Sword”– Helpedanother ES.“March ofthe Rohirrim”– Made over50 calls inone day“Path of theRanger” –Successfullyenrolled adifficult orskeptical patient.“GoldenOpportunity” –Turned anobjection into anenrollment usinga great rebuttal.“A Gift fromGaladriel” –Patient agreedto enroll after apersonalizedapproach.“Mithril Shield”– Successfullyenrolled everypatient youspoke with in asingle hour.“One Call toRule Them All”– Got anenrollment onthe first call ofthe day.“FortuneFavors theBold” – Got 2enrollmentsfrom one call.“The Council HasDecided” – Got apatient to sign upafter ahousehold/familymemberdiscussion.“The Shire’sHospitality” –Had a pleasant,chatty patientwho enrolledwith no issues.“Elven Grace” –Completed acall in under 2minutes with asuccessfuloutcome.“Swift asShadowfax” –Completed 5calls in under15 minutes“DoubleFeature” –Enrolled twopatients back-to-back within15 minutes.“Trust Earned” –Enrolled apatient who hadconcerns aboutsharing personalinformation.“MomentumShift” – Had arough start butenrolled 2+patients in thelast hour.“Unseen but EverPresent” – Patientasked to enroll a familymember/caregiver/etc.in the program“No Call LeftBehind” – Gotthrough a fullshift with zeroineligiblepatients.“Riddle Me This” –Answered a trickypatient questionconfidently,earning their trust.“The Way isClear” – Gotthrough a fullshift with zerodeclines.

Gifts of the Elves - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
  1. “The Steward’s Wisdom” – Sent an informative letter to a patient
  2. “Second Breakfast Victory” – Hit the daily enrollment goal before noon.
  3. “Hasty Like an Ent?” – Successfully scheduled a callback after a long-winded patient conversation.
  4. “Clear the Fog” – Helped a patient understand CCM who was initially confused.
  5. “The Ringbearer Prevails” – Hit 20 enrollments in one day.
  6. “One Does Not Simply Give Up” – Successfully enrolled a patient after overcoming an objection.
  7. “The Eagles Are Coming” – Revived a previously inactive patient and got them enrolled.
  8. “Master of the Tally” – Hit 15 enrollments before the end of the day.
  9. “Flame of Anor” – Enrolled a previously declined patient.
  10. “The Steward of Gondor” – Closed an enrollment ticket or referral after enrolling the patient.
  11. “A Wizard Is Never Late” – Logged in and made first call within 5 minutes of shift start.
  12. “Patience of the Ents” – Successfully enrolled a patient who needed a lot of hand-holding.
  13. “Bilbo’s Luck” – Landed an enrollment right before your shift ended.
  14. “Friendly Voice” – Patient complimented your helpfulness or kindness.
  15. “And My Bow” – Scheduled a callback for a patient who was unsure.
  16. “The Road Goes Ever On” – Enrolled a patient on a callback.
  17. “A Ray of Hope” – Enrolled a patient who initially said "not interested" but changed their mind.
  18. “Took an Unexpected Journey” – Successfully enrolled a patient from an inbound call
  19. “A Fellowship United” – Encouraged a struggling teammate
  20. “A Light in Dark Places” – Enrolled a patient who was hesitant at first.
  21. “Fellowship Strength” – All team members completed at least 5 calls in an hour.
  22. “Sun Rises Over Gondor” – Hit 12 enrollments before lunch.
  23. “Breaking the Curse” – Enrolled a patient who had previously been marked ineligible but now qualifies.
  24. “The White Tree Blooms” – A patient said they were happy to be enrolled in the program.
  25. “First Breakfast” – Got an enrollment in the first hour of your shift.
  26. “Wind at Your Back” – Got an immediate “Yes!” from a patient with no objections.
  27. “You Have My Sword” – Helped another ES.
  28. “March of the Rohirrim” – Made over 50 calls in one day
  29. “Path of the Ranger” – Successfully enrolled a difficult or skeptical patient.
  30. “Golden Opportunity” – Turned an objection into an enrollment using a great rebuttal.
  31. “A Gift from Galadriel” – Patient agreed to enroll after a personalized approach.
  32. “Mithril Shield” – Successfully enrolled every patient you spoke with in a single hour.
  33. “One Call to Rule Them All” – Got an enrollment on the first call of the day.
  34. “Fortune Favors the Bold” – Got 2 enrollments from one call.
  35. “The Council Has Decided” – Got a patient to sign up after a household/family member discussion.
  36. “The Shire’s Hospitality” – Had a pleasant, chatty patient who enrolled with no issues.
  37. “Elven Grace” – Completed a call in under 2 minutes with a successful outcome.
  38. “Swift as Shadowfax” – Completed 5 calls in under 15 minutes
  39. “Double Feature” – Enrolled two patients back-to-back within 15 minutes.
  40. “Trust Earned” – Enrolled a patient who had concerns about sharing personal information.
  41. “Momentum Shift” – Had a rough start but enrolled 2+ patients in the last hour.
  42. “Unseen but Ever Present” – Patient asked to enroll a family member/caregiver/etc. in the program
  43. “No Call Left Behind” – Got through a full shift with zero ineligible patients.
  44. “Riddle Me This” – Answered a tricky patient question confidently, earning their trust.
  45. “The Way is Clear” – Got through a full shift with zero declines.