ProcessNew (to you)CustomerSOAttachChecklist toEach Orderfor 2 WksClockedin OnTime 2Wks0 CreditRebillsin 2 WksCheckedBOM forEA Order1 WkProcess 5Intersite(X)OrdersLearn 3 NewFacts abt 1Outside ofCS0 DFMistakesOver 2WksGrab 3PICKMEfrom DLRcvd.RevisedPO w/i 3Days0 DFMistakesOver 1WkPickupSanminaPullProcessNew (to you)CustomerSOReview CSDashboardOpen 3AMATOrders1 WeekNo RT's(excl.labor)Opened +Recievedin RMACatch $$$Under28$MarginReviewTrainingPolicyDocNo BillingEmails 1Week (excl.labor)AttachChecklist toEach Orderfor 1 WeekClockedin OnTime AllWeekLocateCustomerReturnsProcedureDocCreateCustomerFolder forEA Order 1WKProcessNew (to you)CustomerSOAttachChecklist toEach Orderfor 2 WksClockedin OnTime 2Wks0 CreditRebillsin 2 WksCheckedBOM forEA Order1 WkProcess 5Intersite(X)OrdersLearn 3 NewFacts abt 1Outside ofCS0 DFMistakesOver 2WksGrab 3PICKMEfrom DLRcvd.RevisedPO w/i 3Days0 DFMistakesOver 1WkPickupSanminaPullProcessNew (to you)CustomerSOReview CSDashboardOpen 3AMATOrders1 WeekNo RT's(excl.labor)Opened +Recievedin RMACatch $$$Under28$MarginReviewTrainingPolicyDocNo BillingEmails 1Week (excl.labor)AttachChecklist toEach Orderfor 1 WeekClockedin OnTime AllWeekLocateCustomerReturnsProcedureDocCreateCustomerFolder forEA Order 1WK

Customer Service BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process New (to you) Customer SO
  2. Attach Checklist to Each Order for 2 Wks
  3. Clocked in On Time 2 Wks
  4. 0 Credit Rebills in 2 Wks
  5. Checked BOM for EA Order 1 Wk
  6. Process 5 Intersite (X) Orders
  7. Learn 3 New Facts abt 1 Outside of CS
  8. 0 DF Mistakes Over 2 Wks
  9. Grab 3 PICKME from DL
  10. Rcvd. Revised PO w/i 3 Days
  11. 0 DF Mistakes Over 1 Wk
  12. Pickup Sanmina Pull
  13. Process New (to you) Customer SO
  14. Review CS Dashboard
  15. Open 3 AMAT Orders
  16. 1 Week No RT's (excl. labor)
  17. Opened + Recieved in RMA
  18. Catch $$$ Under 28$ Margin
  19. Review Training Policy Doc
  20. No Billing Emails 1 Week (excl. labor)
  21. Attach Checklist to Each Order for 1 Week
  22. Clocked in On Time All Week
  23. Locate Customer Returns Procedure Doc
  24. Create Customer Folder for EA Order 1 WK