ProcessNew (to you)CustomerSO0 DFMistakesOver 2WksCatch $$$Under28%MarginProcess 5Intersite(X)OrdersOpened +Recievedin RMACheckedBOM forEA Order1 Wk1 WeekNo RT's(excl.labor)Clockedin OnTime AllWeekReviewTrainingPolicyDocRcvd.RevisedPO w/i 3DaysNo BillingEmails 1Week (excl.labor)Review CSDashboardClockedin OnTime 2WksAttachChecklist toEach Orderfor 1 WeekOpen 3AMATOrdersGrab 3PICKMEfrom DL0 CreditRebillsin 2 WksAttachChecklist toEach Orderfor 2 Wks0 DFMistakesOver 1WkCreateCustomerFolder forEA Order 1WKProcessNew (to you)CustomerSOLocateCustomerReturnsProcedureDocLearn 3 NewFacts abt 1Outside ofCSPickupSanminaPullProcessNew (to you)CustomerSO0 DFMistakesOver 2WksCatch $$$Under28%MarginProcess 5Intersite(X)OrdersOpened +Recievedin RMACheckedBOM forEA Order1 Wk1 WeekNo RT's(excl.labor)Clockedin OnTime AllWeekReviewTrainingPolicyDocRcvd.RevisedPO w/i 3DaysNo BillingEmails 1Week (excl.labor)Review CSDashboardClockedin OnTime 2WksAttachChecklist toEach Orderfor 1 WeekOpen 3AMATOrdersGrab 3PICKMEfrom DL0 CreditRebillsin 2 WksAttachChecklist toEach Orderfor 2 Wks0 DFMistakesOver 1WkCreateCustomerFolder forEA Order 1WKProcessNew (to you)CustomerSOLocateCustomerReturnsProcedureDocLearn 3 NewFacts abt 1Outside ofCSPickupSanminaPull

Customer Service BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process New (to you) Customer SO
  2. 0 DF Mistakes Over 2 Wks
  3. Catch $$$ Under 28% Margin
  4. Process 5 Intersite (X) Orders
  5. Opened + Recieved in RMA
  6. Checked BOM for EA Order 1 Wk
  7. 1 Week No RT's (excl. labor)
  8. Clocked in On Time All Week
  9. Review Training Policy Doc
  10. Rcvd. Revised PO w/i 3 Days
  11. No Billing Emails 1 Week (excl. labor)
  12. Review CS Dashboard
  13. Clocked in On Time 2 Wks
  14. Attach Checklist to Each Order for 1 Week
  15. Open 3 AMAT Orders
  16. Grab 3 PICKME from DL
  17. 0 Credit Rebills in 2 Wks
  18. Attach Checklist to Each Order for 2 Wks
  19. 0 DF Mistakes Over 1 Wk
  20. Create Customer Folder for EA Order 1 WK
  21. Process New (to you) Customer SO
  22. Locate Customer Returns Procedure Doc
  23. Learn 3 New Facts abt 1 Outside of CS
  24. Pickup Sanmina Pull