ProcessNew (to you)CustomerSOOpened +Recievedin RMAClockedin OnTime 2Wks1 WeekNo RT's(excl.labor)Open 3AMATOrdersReviewTrainingPolicyDocLocateCustomerReturnsProcedureDocProcessNew (to you)CustomerSOClockedin OnTime AllWeekAttachChecklist toEach Orderfor 2 WksProcess 5Intersite(X)Orders0 CreditRebillsin 2 WksRcvd.RevisedPO w/i 3DaysPickupSanminaPullGrab 3PICKMEfrom DLReview CSDashboardCatch $$$Under28%MarginLearn 3 NewFacts abt 1Outside ofCS0 DFMistakesOver 1WkNo BillingEmails 1Week (excl.labor)CheckedBOM forEA Order1 Wk0 DFMistakesOver 2WksAttachChecklist toEach Orderfor 1 WeekCreateCustomerFolder forEA Order 1WKProcessNew (to you)CustomerSOOpened +Recievedin RMAClockedin OnTime 2Wks1 WeekNo RT's(excl.labor)Open 3AMATOrdersReviewTrainingPolicyDocLocateCustomerReturnsProcedureDocProcessNew (to you)CustomerSOClockedin OnTime AllWeekAttachChecklist toEach Orderfor 2 WksProcess 5Intersite(X)Orders0 CreditRebillsin 2 WksRcvd.RevisedPO w/i 3DaysPickupSanminaPullGrab 3PICKMEfrom DLReview CSDashboardCatch $$$Under28%MarginLearn 3 NewFacts abt 1Outside ofCS0 DFMistakesOver 1WkNo BillingEmails 1Week (excl.labor)CheckedBOM forEA Order1 Wk0 DFMistakesOver 2WksAttachChecklist toEach Orderfor 1 WeekCreateCustomerFolder forEA Order 1WK

Customer Service BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process New (to you) Customer SO
  2. Opened + Recieved in RMA
  3. Clocked in On Time 2 Wks
  4. 1 Week No RT's (excl. labor)
  5. Open 3 AMAT Orders
  6. Review Training Policy Doc
  7. Locate Customer Returns Procedure Doc
  8. Process New (to you) Customer SO
  9. Clocked in On Time All Week
  10. Attach Checklist to Each Order for 2 Wks
  11. Process 5 Intersite (X) Orders
  12. 0 Credit Rebills in 2 Wks
  13. Rcvd. Revised PO w/i 3 Days
  14. Pickup Sanmina Pull
  15. Grab 3 PICKME from DL
  16. Review CS Dashboard
  17. Catch $$$ Under 28% Margin
  18. Learn 3 New Facts abt 1 Outside of CS
  19. 0 DF Mistakes Over 1 Wk
  20. No Billing Emails 1 Week (excl. labor)
  21. Checked BOM for EA Order 1 Wk
  22. 0 DF Mistakes Over 2 Wks
  23. Attach Checklist to Each Order for 1 Week
  24. Create Customer Folder for EA Order 1 WK