AT&TI canhelp youwith thatrecapDelightCustomerI willAskopen/closedendedquestionUseyourtoolsExpressSpecificEmpathyQualityCareSuccessAvoidAssumptionBestpracticeExceedCustomerExpectationsUnderstandFriendlyThankyouListenPersonalizeContactProvidesolutionIntroduceyourselfGreetYouUseCustomerNameMinimizeTransfersResolvethe firsttimeAT&TI canhelp youwith thatrecapDelightCustomerI willAskopen/closedendedquestionUseyourtoolsExpressSpecificEmpathyQualityCareSuccessAvoidAssumptionBestpracticeExceedCustomerExpectationsUnderstandFriendlyThankyouListenPersonalizeContactProvidesolutionIntroduceyourselfGreetYouUseCustomerNameMinimizeTransfersResolvethe firsttime

Care Commitment BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AT&T
  2. I can help you with that
  3. recap
  4. Delight Customer
  5. I will
  6. Askopen/ closed ended question
  7. Use your tools
  8. Express Specific Empathy
  9. Quality
  10. Care
  11. Success
  12. Avoid Assumption
  13. Best practice
  14. Exceed Customer Expectations
  15. Understand
  16. Friendly Thank you
  17. Listen
  18. Personalize Contact
  19. Provide solution
  20. Introduce yourself
  21. Greet You
  22. Use Customer Name
  23. Minimize Transfers
  24. Resolve the first time