Resolvethe firsttimeGreetYouQualityI willMinimizeTransfersAvoidAssumptionFriendlyThankyouBestpracticeExpressSpecificEmpathySuccessAskopen/closedendedquestionrecapUseyourtoolsIntroduceyourselfUnderstandPersonalizeContactAT&TProvidesolutionExceedCustomerExpectationsDelightCustomerUseCustomerNameCareI canhelp youwith thatListenResolvethe firsttimeGreetYouQualityI willMinimizeTransfersAvoidAssumptionFriendlyThankyouBestpracticeExpressSpecificEmpathySuccessAskopen/closedendedquestionrecapUseyourtoolsIntroduceyourselfUnderstandPersonalizeContactAT&TProvidesolutionExceedCustomerExpectationsDelightCustomerUseCustomerNameCareI canhelp youwith thatListen

Care Commitment BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve the first time
  2. Greet You
  3. Quality
  4. I will
  5. Minimize Transfers
  6. Avoid Assumption
  7. Friendly Thank you
  8. Best practice
  9. Express Specific Empathy
  10. Success
  11. Askopen/ closed ended question
  12. recap
  13. Use your tools
  14. Introduce yourself
  15. Understand
  16. Personalize Contact
  17. AT&T
  18. Provide solution
  19. Exceed Customer Expectations
  20. Delight Customer
  21. Use Customer Name
  22. Care
  23. I can help you with that
  24. Listen