You receiveconstructivefeedbackfrom yoursupervisorYou arrive atwork andrealise youforgot part ofyour uniformCo-worker isspeakingnegativelyabout anotherteam memberYou mishearinstructionsfrom yoursupervisor,need to clarifyA customerasks for arefundwithout areceiptA co-workerasks you tocover theirshift at thelast minuteYou arrive latefor your shiftdue tounexpectedtransportdelaysA supervisorasks you tocomplete a taskyou've neverdone beforeCustomerwants adiscount thatyou are notallowed to giveYou need toask for helpbut don'tknow who toapproachA customerasks for aproduct youdon't knowaboutFree!A customer iswaiting in linefor a longtime andcomplainsA customeris upset andraises theirvoice at youTeammember isstruggling,you offer tohelpYou receiveacomplimentfrom acustomerYou receiveconstructivefeedbackfrom yoursupervisorYou arrive atwork andrealise youforgot part ofyour uniformCo-worker isspeakingnegativelyabout anotherteam memberYou mishearinstructionsfrom yoursupervisor,need to clarifyA customerasks for arefundwithout areceiptA co-workerasks you tocover theirshift at thelast minuteYou arrive latefor your shiftdue tounexpectedtransportdelaysA supervisorasks you tocomplete a taskyou've neverdone beforeCustomerwants adiscount thatyou are notallowed to giveYou need toask for helpbut don'tknow who toapproachA customerasks for aproduct youdon't knowaboutFree!A customer iswaiting in linefor a longtime andcomplainsA customeris upset andraises theirvoice at youTeammember isstruggling,you offer tohelpYou receiveacomplimentfrom acustomer

Workplace Scenario Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You receive constructive feedback from your supervisor
  2. You arrive at work and realise you forgot part of your uniform
  3. Co-worker is speaking negatively about another team member
  4. You mishear instructions from your supervisor, need to clarify
  5. A customer asks for a refund without a receipt
  6. A co-worker asks you to cover their shift at the last minute
  7. You arrive late for your shift due to unexpected transport delays
  8. A supervisor asks you to complete a task you've never done before
  9. Customer wants a discount that you are not allowed to give
  10. You need to ask for help but don't know who to approach
  11. A customer asks for a product you don't know about
  12. Free!
  13. A customer is waiting in line for a long time and complains
  14. A customer is upset and raises their voice at you
  15. Team member is struggling, you offer to help
  16. You receive a compliment from a customer