(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You need to ask for help but don't know who to approach
A customer is upset and raises their voice at you
A co-worker asks you to cover their shift at the last minute
You receive a compliment from a customer
Co-worker is speaking negatively about another team member
Customer wants a discount that you are not allowed to give
A customer asks for a product you don't know about
A customer is waiting in line for a long time and complains
You arrive late for your shift due to unexpected transport delays
A supervisor asks you to complete a task you've never done before
A customer asks for a refund without a receipt
You mishear instructions from your supervisor, need to clarify
Free!
Team member is struggling, you offer to help
You receive constructive feedback from your supervisor
You arrive at work and realise you forgot part of your uniform
