You receiveconstructivefeedbackfrom yoursupervisorFree!A co-workerasks you tocover theirshift at thelast minuteYou mishearinstructionsfrom yoursupervisor,need to clarifyYou arrive atwork andrealise youforgot part ofyour uniformA supervisorasks you tocomplete a taskyou've neverdone beforeCustomerwants adiscount thatyou are notallowed to giveA customeris upset andraises theirvoice at youA customerasks for arefundwithout areceiptA customerasks for aproduct youdon't knowaboutTeammember isstruggling,you offer tohelpYou receiveacomplimentfrom acustomerA customer iswaiting in linefor a longtime andcomplainsYou arrive latefor your shiftdue tounexpectedtransportdelaysCo-worker isspeakingnegativelyabout anotherteam memberYou need toask for helpbut don'tknow who toapproachYou receiveconstructivefeedbackfrom yoursupervisorFree!A co-workerasks you tocover theirshift at thelast minuteYou mishearinstructionsfrom yoursupervisor,need to clarifyYou arrive atwork andrealise youforgot part ofyour uniformA supervisorasks you tocomplete a taskyou've neverdone beforeCustomerwants adiscount thatyou are notallowed to giveA customeris upset andraises theirvoice at youA customerasks for arefundwithout areceiptA customerasks for aproduct youdon't knowaboutTeammember isstruggling,you offer tohelpYou receiveacomplimentfrom acustomerA customer iswaiting in linefor a longtime andcomplainsYou arrive latefor your shiftdue tounexpectedtransportdelaysCo-worker isspeakingnegativelyabout anotherteam memberYou need toask for helpbut don'tknow who toapproach

Workplace Scenario Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You receive constructive feedback from your supervisor
  2. Free!
  3. A co-worker asks you to cover their shift at the last minute
  4. You mishear instructions from your supervisor, need to clarify
  5. You arrive at work and realise you forgot part of your uniform
  6. A supervisor asks you to complete a task you've never done before
  7. Customer wants a discount that you are not allowed to give
  8. A customer is upset and raises their voice at you
  9. A customer asks for a refund without a receipt
  10. A customer asks for a product you don't know about
  11. Team member is struggling, you offer to help
  12. You receive a compliment from a customer
  13. A customer is waiting in line for a long time and complains
  14. You arrive late for your shift due to unexpected transport delays
  15. Co-worker is speaking negatively about another team member
  16. You need to ask for help but don't know who to approach