You receiveconstructivefeedbackfrom yoursupervisorYou need toask for helpbut don'tknow who toapproachYou arrive latefor your shiftdue tounexpectedtransportdelaysCo-worker isspeakingnegativelyabout anotherteam memberYou receiveacomplimentfrom acustomerA customeris upset andraises theirvoice at youFree!A customer iswaiting in linefor a longtime andcomplainsA supervisorasks you tocomplete a taskyou've neverdone beforeYou arrive atwork andrealise youforgot part ofyour uniformA customerasks for arefundwithout areceiptA customerasks for aproduct youdon't knowaboutYou mishearinstructionsfrom yoursupervisor,need to clarifyCustomerwants adiscount thatyou are notallowed to giveTeammember isstruggling,you offer tohelpA co-workerasks you tocover theirshift at thelast minuteYou receiveconstructivefeedbackfrom yoursupervisorYou need toask for helpbut don'tknow who toapproachYou arrive latefor your shiftdue tounexpectedtransportdelaysCo-worker isspeakingnegativelyabout anotherteam memberYou receiveacomplimentfrom acustomerA customeris upset andraises theirvoice at youFree!A customer iswaiting in linefor a longtime andcomplainsA supervisorasks you tocomplete a taskyou've neverdone beforeYou arrive atwork andrealise youforgot part ofyour uniformA customerasks for arefundwithout areceiptA customerasks for aproduct youdon't knowaboutYou mishearinstructionsfrom yoursupervisor,need to clarifyCustomerwants adiscount thatyou are notallowed to giveTeammember isstruggling,you offer tohelpA co-workerasks you tocover theirshift at thelast minute

Workplace Scenario Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You receive constructive feedback from your supervisor
  2. You need to ask for help but don't know who to approach
  3. You arrive late for your shift due to unexpected transport delays
  4. Co-worker is speaking negatively about another team member
  5. You receive a compliment from a customer
  6. A customer is upset and raises their voice at you
  7. Free!
  8. A customer is waiting in line for a long time and complains
  9. A supervisor asks you to complete a task you've never done before
  10. You arrive at work and realise you forgot part of your uniform
  11. A customer asks for a refund without a receipt
  12. A customer asks for a product you don't know about
  13. You mishear instructions from your supervisor, need to clarify
  14. Customer wants a discount that you are not allowed to give
  15. Team member is struggling, you offer to help
  16. A co-worker asks you to cover their shift at the last minute