NotatedAosEHHCorrectuse oftime out orend chatMAREmpathyDiscoveryQuestionsAcknowledgementRecapEnsuredno furtherquestionsRecapCopilotused_____CorrectOpeningSandwichmethodSelfServiceMARRelevantKnowledgeTabDe-escalateThank forbeing a cx(appreciation)TroubleshootingGuideUsedBillingTab AosCorrectuse oftime out orend chatCx checkin every2-3 minsConfirmedcontactpreferencesAuthenticationNotatedAosEHHCorrectuse oftime out orend chatMAREmpathyDiscoveryQuestionsAcknowledgementRecapEnsuredno furtherquestionsRecapCopilotused_____CorrectOpeningSandwichmethodSelfServiceMARRelevantKnowledgeTabDe-escalateThank forbeing a cx(appreciation)TroubleshootingGuideUsedBillingTab AosCorrectuse oftime out orend chatCx checkin every2-3 minsConfirmedcontactpreferencesAuthentication

Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Notated Aos
  2. EHH
  3. Correct use of time out or end chat
  4. MAR
  5. Empathy
  6. Discovery Questions
  7. Acknowledgement
  8. Recap
  9. Ensured no further questions
  10. Recap
  11. Copilot used _____
  12. Correct Opening
  13. Sandwich method
  14. Self Service
  15. MAR
  16. Relevant Knowledge Tab
  17. De-escalate
  18. Thank for being a cx (appreciation)
  19. Troubleshooting Guide
  20. Used Billing Tab Aos
  21. Correct use of time out or end chat
  22. Cx check in every 2-3 mins
  23. Confirmed contact preferences
  24. Authentication