Maintain agoodvoicelevelBeproactiveFollow upwith thepatientStrong TimeManagementHaveadaptabilityto changeBepatientListen to anupset patientwithout gettingfrustrated orangryComplimenta fellowemployeeor patientHold adoor for apatient oremployeepositiveattitudeAddressconcernsabout apatient to asupervisoradd a staffshout outto Bentleygive acomplimentSaygoodmorningcommunicationberespectfulrefrainingfromusing acell phoneuseproperphoneetiquette activelisteningskillsParticipatein a teambuildingexerciseShowEmpathyWelcomeFeedbackHelp acoworkerin needbeprofessionalfor theentire shiftMaintain agoodvoicelevelBeproactiveFollow upwith thepatientStrong TimeManagementHaveadaptabilityto changeBepatientListen to anupset patientwithout gettingfrustrated orangryComplimenta fellowemployeeor patientHold adoor for apatient oremployeepositiveattitudeAddressconcernsabout apatient to asupervisoradd a staffshout outto Bentleygive acomplimentSaygoodmorningcommunicationberespectfulrefrainingfromusing acell phoneuseproperphoneetiquette activelisteningskillsParticipatein a teambuildingexerciseShowEmpathyWelcomeFeedbackHelp acoworkerin needbeprofessionalfor theentire shift

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Maintain a good voice level
  2. Be proactive
  3. Follow up with the patient
  4. Strong Time Management
  5. Have adaptability to change
  6. Be patient
  7. Listen to an upset patient without getting frustrated or angry
  8. Compliment a fellow employee or patient
  9. Hold a door for a patient or employee
  10. positive attitude
  11. Address concerns about a patient to a supervisor
  12. add a staff shout out to Bentley
  13. give a compliment
  14. Say good morning
  15. communication
  16. be respectful
  17. refraining from using a cell phone
  18. use proper phone etiquette
  19. active listening skills
  20. Participate in a team building exercise
  21. Show Empathy
  22. Welcome Feedback
  23. Help a coworker in need
  24. be professional for the entire shift