Hold adoor for apatient oremployeeShowEmpathyMaintain agoodvoicelevelcommunicationComplimenta fellowemployeeor patientStrong TimeManagementAddressconcernsabout apatient to asupervisorrefrainingfromusing acell phoneWelcomeFeedbackpositiveattitudeberespectfulParticipatein a teambuildingexerciseHaveadaptabilityto changeuseproperphoneetiquetteBeproactiveadd a staffshout outto BentleyFollow upwith thepatientbeprofessionalfor theentire shiftSaygoodmorninggive acomplimentHelp acoworkerin need activelisteningskillsBepatientListen to anupset patientwithout gettingfrustrated orangryHold adoor for apatient oremployeeShowEmpathyMaintain agoodvoicelevelcommunicationComplimenta fellowemployeeor patientStrong TimeManagementAddressconcernsabout apatient to asupervisorrefrainingfromusing acell phoneWelcomeFeedbackpositiveattitudeberespectfulParticipatein a teambuildingexerciseHaveadaptabilityto changeuseproperphoneetiquetteBeproactiveadd a staffshout outto BentleyFollow upwith thepatientbeprofessionalfor theentire shiftSaygoodmorninggive acomplimentHelp acoworkerin need activelisteningskillsBepatientListen to anupset patientwithout gettingfrustrated orangry

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hold a door for a patient or employee
  2. Show Empathy
  3. Maintain a good voice level
  4. communication
  5. Compliment a fellow employee or patient
  6. Strong Time Management
  7. Address concerns about a patient to a supervisor
  8. refraining from using a cell phone
  9. Welcome Feedback
  10. positive attitude
  11. be respectful
  12. Participate in a team building exercise
  13. Have adaptability to change
  14. use proper phone etiquette
  15. Be proactive
  16. add a staff shout out to Bentley
  17. Follow up with the patient
  18. be professional for the entire shift
  19. Say good morning
  20. give a compliment
  21. Help a coworker in need
  22. active listening skills
  23. Be patient
  24. Listen to an upset patient without getting frustrated or angry