WelcomeFeedbackSaygoodmorninggive acomplimentParticipatein a teambuildingexerciserefrainingfromusing acell phoneComplimenta fellowemployeeor patientHaveadaptabilityto changeShowEmpathyuseproperphoneetiquetteMaintain agoodvoiceleveladd a staffshout outto BentleyStrong TimeManagementHelp acoworkerin needListen to anupset patientwithout gettingfrustrated orangryBepatientpositiveattitudeFollow upwith thepatientcommunicationberespectfulbeprofessionalfor theentire shift activelisteningskillsAddressconcernsabout apatient to asupervisorBeproactiveHold adoor for apatient oremployeeWelcomeFeedbackSaygoodmorninggive acomplimentParticipatein a teambuildingexerciserefrainingfromusing acell phoneComplimenta fellowemployeeor patientHaveadaptabilityto changeShowEmpathyuseproperphoneetiquetteMaintain agoodvoiceleveladd a staffshout outto BentleyStrong TimeManagementHelp acoworkerin needListen to anupset patientwithout gettingfrustrated orangryBepatientpositiveattitudeFollow upwith thepatientcommunicationberespectfulbeprofessionalfor theentire shift activelisteningskillsAddressconcernsabout apatient to asupervisorBeproactiveHold adoor for apatient oremployee

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Welcome Feedback
  2. Say good morning
  3. give a compliment
  4. Participate in a team building exercise
  5. refraining from using a cell phone
  6. Compliment a fellow employee or patient
  7. Have adaptability to change
  8. Show Empathy
  9. use proper phone etiquette
  10. Maintain a good voice level
  11. add a staff shout out to Bentley
  12. Strong Time Management
  13. Help a coworker in need
  14. Listen to an upset patient without getting frustrated or angry
  15. Be patient
  16. positive attitude
  17. Follow up with the patient
  18. communication
  19. be respectful
  20. be professional for the entire shift
  21. active listening skills
  22. Address concerns about a patient to a supervisor
  23. Be proactive
  24. Hold a door for a patient or employee