Listen to an upset patient without getting frustrated or angry Have adaptability to change Say good morning Address concerns about a patient to a supervisor use proper phone etiquette active listening skills give a compliment Strong Time Management communication Hold a door for a patient or employee Show Empathy Help a coworker in need Be patient Participate in a team building exercise be professional for the entire shift Be proactive Compliment a fellow employee or patient refraining from using a cell phone Maintain a good voice level be respectful positive attitude Follow up with the patient add a staff shout out to Bentley Welcome Feedback Listen to an upset patient without getting frustrated or angry Have adaptability to change Say good morning Address concerns about a patient to a supervisor use proper phone etiquette active listening skills give a compliment Strong Time Management communication Hold a door for a patient or employee Show Empathy Help a coworker in need Be patient Participate in a team building exercise be professional for the entire shift Be proactive Compliment a fellow employee or patient refraining from using a cell phone Maintain a good voice level be respectful positive attitude Follow up with the patient add a staff shout out to Bentley Welcome Feedback
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Listen to an upset patient without getting frustrated or angry
Have
adaptability to change
Say
good morning
Address concerns about a patient to a supervisor
use
proper phone etiquette
active listening skills
give a compliment
Strong Time Management
communication
Hold a door for a patient or employee
Show Empathy
Help a coworker in need
Be
patient
Participate in a team building exercise
be
professional for the entire shift
Be
proactive
Compliment
a fellow employee or patient
refraining from using a cell phone
Maintain a good voice level
be
respectful
positive attitude
Follow up with the patient
add a staff shout out to Bentley
Welcome Feedback