Bepatientrefrainingfromusing acell phoneStrong TimeManagementFollow upwith thepatient activelisteningskillsSaygoodmorningBeproactiveuseproperphoneetiquettegive acomplimentpositiveattitudeParticipatein a teambuildingexerciseHold adoor for apatient oremployeeHaveadaptabilityto changecommunicationComplimenta fellowemployeeor patientWelcomeFeedbackadd a staffshout outto BentleyShowEmpathyberespectfulListen to anupset patientwithout gettingfrustrated orangryAddressconcernsabout apatient to asupervisorMaintain agoodvoicelevelHelp acoworkerin needbeprofessionalfor theentire shiftBepatientrefrainingfromusing acell phoneStrong TimeManagementFollow upwith thepatient activelisteningskillsSaygoodmorningBeproactiveuseproperphoneetiquettegive acomplimentpositiveattitudeParticipatein a teambuildingexerciseHold adoor for apatient oremployeeHaveadaptabilityto changecommunicationComplimenta fellowemployeeor patientWelcomeFeedbackadd a staffshout outto BentleyShowEmpathyberespectfulListen to anupset patientwithout gettingfrustrated orangryAddressconcernsabout apatient to asupervisorMaintain agoodvoicelevelHelp acoworkerin needbeprofessionalfor theentire shift

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be patient
  2. refraining from using a cell phone
  3. Strong Time Management
  4. Follow up with the patient
  5. active listening skills
  6. Say good morning
  7. Be proactive
  8. use proper phone etiquette
  9. give a compliment
  10. positive attitude
  11. Participate in a team building exercise
  12. Hold a door for a patient or employee
  13. Have adaptability to change
  14. communication
  15. Compliment a fellow employee or patient
  16. Welcome Feedback
  17. add a staff shout out to Bentley
  18. Show Empathy
  19. be respectful
  20. Listen to an upset patient without getting frustrated or angry
  21. Address concerns about a patient to a supervisor
  22. Maintain a good voice level
  23. Help a coworker in need
  24. be professional for the entire shift