Scorebetween95%-100%100%SCOREProactivelyAddedValueAcceptedPP andmade 1stpaymentCreated anappropriate& correctTask100%SCORESpokeon allaccountsLoanover$2,000Usedhold/mutecorrectlyRecappedPP termsPaymentbetween$500-1,000AcceptedLoanGot allpoints onGreetingSectionScorebetween90%-95%EstatementacceptedanddocumentedComplimentCall100%SCOREPaymentover$1,000Confirmedcaller'snameOffered allPaymentoptionscorrectlyClosedcallcorrectlyGot allpoints onTransactionSectionLoanover$3,500No longsilences(over 1min.)Scorebetween95%-100%100%SCOREProactivelyAddedValueAcceptedPP andmade 1stpaymentCreated anappropriate& correctTask100%SCORESpokeon allaccountsLoanover$2,000Usedhold/mutecorrectlyRecappedPP termsPaymentbetween$500-1,000AcceptedLoanGot allpoints onGreetingSectionScorebetween90%-95%EstatementacceptedanddocumentedComplimentCall100%SCOREPaymentover$1,000Confirmedcaller'snameOffered allPaymentoptionscorrectlyClosedcallcorrectlyGot allpoints onTransactionSectionLoanover$3,500No longsilences(over 1min.)

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Score between 95%-100%
  2. 100% SCORE
  3. Proactively Added Value
  4. Accepted PP and made 1st payment
  5. Created an appropriate & correct Task
  6. 100% SCORE
  7. Spoke on all accounts
  8. Loan over $2,000
  9. Used hold/mute correctly
  10. Recapped PP terms
  11. Payment between $500-1,000
  12. Accepted Loan
  13. Got all points on Greeting Section
  14. Score between 90%-95%
  15. Estatement accepted and documented
  16. Compliment Call
  17. 100% SCORE
  18. Payment over $1,000
  19. Confirmed caller's name
  20. Offered all Payment options correctly
  21. Closed call correctly
  22. Got all points on Transaction Section
  23. Loan over $3,500
  24. No long silences (over 1 min.)