Confirmed caller's name Score between 90%-95% 100% SCORE Got all points on Transaction Section Closed call correctly Estatement accepted and documented Spoke on all accounts Compliment Call Loan over $2,000 100% SCORE Payment over $1,000 Score between 95%-100% Got all points on Greeting Section Accepted PP and made 1st payment Payment between $500- 1,000 Used hold/mute correctly Proactively Added Value Loan over $3,500 Offered all Payment options correctly Accepted Loan 100% SCORE Created an appropriate & correct Task No long silences (over 1 min.) Recapped PP terms Confirmed caller's name Score between 90%-95% 100% SCORE Got all points on Transaction Section Closed call correctly Estatement accepted and documented Spoke on all accounts Compliment Call Loan over $2,000 100% SCORE Payment over $1,000 Score between 95%-100% Got all points on Greeting Section Accepted PP and made 1st payment Payment between $500- 1,000 Used hold/mute correctly Proactively Added Value Loan over $3,500 Offered all Payment options correctly Accepted Loan 100% SCORE Created an appropriate & correct Task No long silences (over 1 min.) Recapped PP terms
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Confirmed caller's name
Score between 90%-95%
100% SCORE
Got all points on Transaction Section
Closed call correctly
Estatement accepted and documented
Spoke on all accounts
Compliment Call
Loan over $2,000
100% SCORE
Payment over $1,000
Score between 95%-100%
Got all points on Greeting Section
Accepted PP and made 1st payment
Payment between $500-1,000
Used hold/mute correctly
Proactively Added Value
Loan over $3,500
Offered all Payment options correctly
Accepted Loan
100% SCORE
Created an appropriate & correct Task
No long silences
(over 1 min.)
Recapped PP terms