Confirmedcaller'snameUsedhold/mutecorrectlyScorebetween95%-100%EstatementacceptedanddocumentedSpokeon allaccountsPaymentbetween$500-1,000AcceptedPP andmade 1stpaymentGot allpoints onGreetingSectionGot allpoints onTransactionSectionLoanover$3,500100%SCOREPaymentover$1,000RecappedPP terms100%SCOREOffered allPaymentoptionscorrectlyComplimentCall100%SCOREAcceptedLoanClosedcallcorrectlyNo longsilences(over 1min.)Loanover$2,000Created anappropriate& correctTaskProactivelyAddedValueScorebetween90%-95%Confirmedcaller'snameUsedhold/mutecorrectlyScorebetween95%-100%EstatementacceptedanddocumentedSpokeon allaccountsPaymentbetween$500-1,000AcceptedPP andmade 1stpaymentGot allpoints onGreetingSectionGot allpoints onTransactionSectionLoanover$3,500100%SCOREPaymentover$1,000RecappedPP terms100%SCOREOffered allPaymentoptionscorrectlyComplimentCall100%SCOREAcceptedLoanClosedcallcorrectlyNo longsilences(over 1min.)Loanover$2,000Created anappropriate& correctTaskProactivelyAddedValueScorebetween90%-95%

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirmed caller's name
  2. Used hold/mute correctly
  3. Score between 95%-100%
  4. Estatement accepted and documented
  5. Spoke on all accounts
  6. Payment between $500-1,000
  7. Accepted PP and made 1st payment
  8. Got all points on Greeting Section
  9. Got all points on Transaction Section
  10. Loan over $3,500
  11. 100% SCORE
  12. Payment over $1,000
  13. Recapped PP terms
  14. 100% SCORE
  15. Offered all Payment options correctly
  16. Compliment Call
  17. 100% SCORE
  18. Accepted Loan
  19. Closed call correctly
  20. No long silences (over 1 min.)
  21. Loan over $2,000
  22. Created an appropriate & correct Task
  23. Proactively Added Value
  24. Score between 90%-95%