No longsilences(over 1min.)EstatementacceptedanddocumentedLoanover$2,000Created anappropriate& correctTaskRecappedPP termsUsedhold/mutecorrectlyAcceptedLoanGot allpoints onTransactionSection100%SCORELoanover$3,500Got allpoints onGreetingSectionAcceptedPP andmade 1stpaymentScorebetween95%-100%Scorebetween90%-95%Spokeon allaccounts100%SCOREOffered allPaymentoptionscorrectlyConfirmedcaller'snameClosedcallcorrectlyPaymentover$1,000Paymentbetween$500-1,000100%SCOREProactivelyAddedValueComplimentCallNo longsilences(over 1min.)EstatementacceptedanddocumentedLoanover$2,000Created anappropriate& correctTaskRecappedPP termsUsedhold/mutecorrectlyAcceptedLoanGot allpoints onTransactionSection100%SCORELoanover$3,500Got allpoints onGreetingSectionAcceptedPP andmade 1stpaymentScorebetween95%-100%Scorebetween90%-95%Spokeon allaccounts100%SCOREOffered allPaymentoptionscorrectlyConfirmedcaller'snameClosedcallcorrectlyPaymentover$1,000Paymentbetween$500-1,000100%SCOREProactivelyAddedValueComplimentCall

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No long silences (over 1 min.)
  2. Estatement accepted and documented
  3. Loan over $2,000
  4. Created an appropriate & correct Task
  5. Recapped PP terms
  6. Used hold/mute correctly
  7. Accepted Loan
  8. Got all points on Transaction Section
  9. 100% SCORE
  10. Loan over $3,500
  11. Got all points on Greeting Section
  12. Accepted PP and made 1st payment
  13. Score between 95%-100%
  14. Score between 90%-95%
  15. Spoke on all accounts
  16. 100% SCORE
  17. Offered all Payment options correctly
  18. Confirmed caller's name
  19. Closed call correctly
  20. Payment over $1,000
  21. Payment between $500-1,000
  22. 100% SCORE
  23. Proactively Added Value
  24. Compliment Call