ProactivelyAddedValue100%SCORERecappedPP termsUsedhold/mutecorrectlyScorebetween90%-95%Loanover$3,500AcceptedLoanLoanover$2,000No longsilences(over 1min.)ClosedcallcorrectlyCreated anappropriate& correctTaskGot allpoints onGreetingSectionEstatementacceptedanddocumentedScorebetween95%-100%Paymentover$1,000Got allpoints onTransactionSectionSpokeon allaccountsPaymentbetween$500-1,000AcceptedPP andmade 1stpaymentComplimentCallOffered allPaymentoptionscorrectly100%SCORE100%SCOREConfirmedcaller'snameProactivelyAddedValue100%SCORERecappedPP termsUsedhold/mutecorrectlyScorebetween90%-95%Loanover$3,500AcceptedLoanLoanover$2,000No longsilences(over 1min.)ClosedcallcorrectlyCreated anappropriate& correctTaskGot allpoints onGreetingSectionEstatementacceptedanddocumentedScorebetween95%-100%Paymentover$1,000Got allpoints onTransactionSectionSpokeon allaccountsPaymentbetween$500-1,000AcceptedPP andmade 1stpaymentComplimentCallOffered allPaymentoptionscorrectly100%SCORE100%SCOREConfirmedcaller'sname

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Proactively Added Value
  2. 100% SCORE
  3. Recapped PP terms
  4. Used hold/mute correctly
  5. Score between 90%-95%
  6. Loan over $3,500
  7. Accepted Loan
  8. Loan over $2,000
  9. No long silences (over 1 min.)
  10. Closed call correctly
  11. Created an appropriate & correct Task
  12. Got all points on Greeting Section
  13. Estatement accepted and documented
  14. Score between 95%-100%
  15. Payment over $1,000
  16. Got all points on Transaction Section
  17. Spoke on all accounts
  18. Payment between $500-1,000
  19. Accepted PP and made 1st payment
  20. Compliment Call
  21. Offered all Payment options correctly
  22. 100% SCORE
  23. 100% SCORE
  24. Confirmed caller's name