QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Recapped PP terms
2. Accepted PP and made 1st payment
3. Used hold/mute correctly
4. Loan over $2,000
5. Offered all Payment options correctly
6. Payment between $500-1,000
7. Confirmed caller's name
8. Score between 95%-100%
9. Payment over $1,000
10. Created an appropriate & correct Task
11. 100% SCORE
12. Spoke on all accounts
13. Closed call correctly
14. Accepted Loan
15. Estatement accepted and documented
16. Proactively Added Value
17. Loan over $3,500
18. 100% SCORE
19. Compliment Call
20. No long silences (over 1 min.)
21. Got all points on Greeting Section
22. Got all points on Transaction Section
23. Score between 90%-95%
24. 100% SCORE