CERTAINLYThank youfor holding Iappreciateyourpatiencewill you holdfor a momentwhile i checkon thatHappyto helpgreatquestionill find outfor youThank youfor beinga greatcustomerYou'vebeen apleasureto talk toWe valueyourbusinessI'm happyi was ableto assistyou todayWILLLet's seeif we cansolve thistogetherAWESOMEI see howimportantthis is toyouTERRIFICBecauseyou are avaluedcustomerASSUREIt's mypleasureassistingyou todayYou'vereached theright personto help youWe lookforward to youincreasingbusiness withyou in thefutureABSOLUTELYThanksfor theheads upI'd bedelightedto assistI know it'sfrustratingI apologize fortheinconvenienceCERTAINLYThank youfor holding Iappreciateyourpatiencewill you holdfor a momentwhile i checkon thatHappyto helpgreatquestionill find outfor youThank youfor beinga greatcustomerYou'vebeen apleasureto talk toWe valueyourbusinessI'm happyi was ableto assistyou todayWILLLet's seeif we cansolve thistogetherAWESOMEI see howimportantthis is toyouTERRIFICBecauseyou are avaluedcustomerASSUREIt's mypleasureassistingyou todayYou'vereached theright personto help youWe lookforward to youincreasingbusiness withyou in thefutureABSOLUTELYThanksfor theheads upI'd bedelightedto assistI know it'sfrustratingI apologize fortheinconvenience

LEI - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CERTAINLY
  2. Thank you for holding I appreciate your patience
  3. will you hold for a moment while i check on that
  4. Happy to help
  5. great question ill find out for you
  6. Thank you for being a great customer
  7. You've been a pleasure to talk to
  8. We value your business
  9. I'm happy i was able to assist you today
  10. WILL
  11. Let's see if we can solve this together
  12. AWESOME
  13. I see how important this is to you
  14. TERRIFIC
  15. Because you are a valued customer
  16. ASSURE
  17. It's my pleasure assisting you today
  18. You've reached the right person to help you
  19. We look forward to you increasing business with you in the future
  20. ABSOLUTELY
  21. Thanks for the heads up
  22. I'd be delighted to assist
  23. I know it's frustrating
  24. I apologize for the inconvenience