UnderstaffedL1 (wrongsolution)NoVA/Chatfor GoLiveiSoW notsinged,missingRepliconcodesWikistartingcancelledcallOL swapduring ELOengagementLoggingticket in TestInstance ofSNowNolanguagequeuesfor L1Missing L1access(es)CapfinancingpreviousSP's SMEsContractnot singedfor GoLiveAbandonCalls notexcludedfrom SLAsBackOffice notsolutionedfor PLMishandledMajorIncidentSSPcatalognot readyPoorresponsivenessfrom BackOffice/LeadsAbsentTMsMSPServiceNownot readyProcessdocs notapprovedLack ofSLAs inSNowQuintet-levelKnowledgeBasePreviousServiceProviderqueue namesin KBAsUselessIMsLeadershipescalationduring ELOengagementNoEscalationMatrix forResolvingTeamsKT notfinishedUnderstaffedL1 (wrongsolution)NoVA/Chatfor GoLiveiSoW notsinged,missingRepliconcodesWikistartingcancelledcallOL swapduring ELOengagementLoggingticket in TestInstance ofSNowNolanguagequeuesfor L1Missing L1access(es)CapfinancingpreviousSP's SMEsContractnot singedfor GoLiveAbandonCalls notexcludedfrom SLAsBackOffice notsolutionedfor PLMishandledMajorIncidentSSPcatalognot readyPoorresponsivenessfrom BackOffice/LeadsAbsentTMsMSPServiceNownot readyProcessdocs notapprovedLack ofSLAs inSNowQuintet-levelKnowledgeBasePreviousServiceProviderqueue namesin KBAsUselessIMsLeadershipescalationduring ELOengagementNoEscalationMatrix forResolvingTeamsKT notfinished

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Understaffed L1 (wrong solution)
  2. No VA/Chat for GoLive
  3. iSoW not singed, missing Replicon codes
  4. Wiki starting cancelled call
  5. OL swap during ELO engagement
  6. Logging ticket in Test Instance of SNow
  7. No language queues for L1
  8. Missing L1 access(es)
  9. Cap financing previous SP's SMEs
  10. Contract not singed for GoLive
  11. Abandon Calls not excluded from SLAs
  12. Back Office not solutioned for PL
  13. Mishandled Major Incident
  14. SSP catalog not ready
  15. Poor responsiveness from Back Office/Leads
  16. Absent TMs
  17. MSP ServiceNow not ready
  18. Process docs not approved
  19. Lack of SLAs in SNow
  20. Quintet-level Knowledge Base
  21. Previous Service Provider queue names in KBAs
  22. Useless IMs
  23. Leadership escalation during ELO engagement
  24. No Escalation Matrix for Resolving Teams
  25. KT not finished