Agent onmute atstart ofcallMbr'smobiledepositdisabledSpeedPayunlockAgenttestingheadset"I have aquickquestion."ExpediteprovisionalcreditdeniedDeletependingmobiledepositWaive orrefundFedex feeCardblockremovedSupervisoroverrideneededKudoscallACH holdexceptionmadeResetusernameto mbr#Level 2complaint"I just needclarification"PartialcheckreleaseApprovedincreaseurgencyrequestOvernightplasticcardrequestVisaDPSunlockHGfeedbacksubmittedfor agentAdd/removestop and/oralert in XPACH holdexceptiondeniedSupportdept. sentagent toHG"I'mNew"Agent onmute atstart ofcallMbr'smobiledepositdisabledSpeedPayunlockAgenttestingheadset"I have aquickquestion."ExpediteprovisionalcreditdeniedDeletependingmobiledepositWaive orrefundFedex feeCardblockremovedSupervisoroverrideneededKudoscallACH holdexceptionmadeResetusernameto mbr#Level 2complaint"I just needclarification"PartialcheckreleaseApprovedincreaseurgencyrequestOvernightplasticcardrequestVisaDPSunlockHGfeedbacksubmittedfor agentAdd/removestop and/oralert in XPACH holdexceptiondeniedSupportdept. sentagent toHG"I'mNew"

HG BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agent on mute at start of call
  2. Mbr's mobile deposit disabled
  3. Speed Pay unlock
  4. Agent testing headset
  5. "I have a quick question."
  6. Expedite provisional credit denied
  7. Delete pending mobile deposit
  8. Waive or refund Fedex fee
  9. Card block removed
  10. Supervisor override needed
  11. Kudos call
  12. ACH hold exception made
  13. Reset username to mbr#
  14. Level 2 complaint
  15. "I just need clarification"
  16. Partial check release
  17. Approved increase urgency request
  18. Overnight plastic card request
  19. Visa DPS unlock
  20. HG feedback submitted for agent
  21. Add/remove stop and/or alert in XP
  22. ACH hold exception denied
  23. Support dept. sent agent to HG
  24. "I'm New"