"I'mNew"VisaDPSunlockAgent onmute atstart ofcallKudoscallCardblockremovedOvernightplasticcardrequestWaive orrefundFedex feeACH holdexceptiondeniedApprovedincreaseurgencyrequestSupportdept. sentagent toHGPartialcheckreleaseACH holdexceptionmadeMbr'smobiledepositdisabledHGfeedbacksubmittedfor agentSupervisoroverrideneededLevel 2complaintDeletependingmobiledepositExpediteprovisionalcreditdeniedSpeedPayunlock"I have aquickquestion."Add/removestop and/oralert in XP"I just needclarification"Resetusernameto mbr#Agenttestingheadset"I'mNew"VisaDPSunlockAgent onmute atstart ofcallKudoscallCardblockremovedOvernightplasticcardrequestWaive orrefundFedex feeACH holdexceptiondeniedApprovedincreaseurgencyrequestSupportdept. sentagent toHGPartialcheckreleaseACH holdexceptionmadeMbr'smobiledepositdisabledHGfeedbacksubmittedfor agentSupervisoroverrideneededLevel 2complaintDeletependingmobiledepositExpediteprovisionalcreditdeniedSpeedPayunlock"I have aquickquestion."Add/removestop and/oralert in XP"I just needclarification"Resetusernameto mbr#Agenttestingheadset

HG BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "I'm New"
  2. Visa DPS unlock
  3. Agent on mute at start of call
  4. Kudos call
  5. Card block removed
  6. Overnight plastic card request
  7. Waive or refund Fedex fee
  8. ACH hold exception denied
  9. Approved increase urgency request
  10. Support dept. sent agent to HG
  11. Partial check release
  12. ACH hold exception made
  13. Mbr's mobile deposit disabled
  14. HG feedback submitted for agent
  15. Supervisor override needed
  16. Level 2 complaint
  17. Delete pending mobile deposit
  18. Expedite provisional credit denied
  19. Speed Pay unlock
  20. "I have a quick question."
  21. Add/remove stop and/or alert in XP
  22. "I just need clarification"
  23. Reset username to mbr#
  24. Agent testing headset