"I have aquickquestion."Agenttestingheadset"I just needclarification"Agent onmute atstart ofcallPartialcheckreleaseACH holdexceptiondeniedSupportdept. sentagent toHG"I'mNew"DeletependingmobiledepositSupervisoroverrideneededSpeedPayunlockAdd/removestop and/oralert in XPVisaDPSunlockResetusernameto mbr#HGfeedbacksubmittedfor agentCardblockremovedWaive orrefundFedex feeKudoscallMbr'smobiledepositdisabledLevel 2complaintOvernightplasticcardrequestACH holdexceptionmadeApprovedincreaseurgencyrequestExpediteprovisionalcreditdenied"I have aquickquestion."Agenttestingheadset"I just needclarification"Agent onmute atstart ofcallPartialcheckreleaseACH holdexceptiondeniedSupportdept. sentagent toHG"I'mNew"DeletependingmobiledepositSupervisoroverrideneededSpeedPayunlockAdd/removestop and/oralert in XPVisaDPSunlockResetusernameto mbr#HGfeedbacksubmittedfor agentCardblockremovedWaive orrefundFedex feeKudoscallMbr'smobiledepositdisabledLevel 2complaintOvernightplasticcardrequestACH holdexceptionmadeApprovedincreaseurgencyrequestExpediteprovisionalcreditdenied

HG BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have a quick question."
  2. Agent testing headset
  3. "I just need clarification"
  4. Agent on mute at start of call
  5. Partial check release
  6. ACH hold exception denied
  7. Support dept. sent agent to HG
  8. "I'm New"
  9. Delete pending mobile deposit
  10. Supervisor override needed
  11. Speed Pay unlock
  12. Add/remove stop and/or alert in XP
  13. Visa DPS unlock
  14. Reset username to mbr#
  15. HG feedback submitted for agent
  16. Card block removed
  17. Waive or refund Fedex fee
  18. Kudos call
  19. Mbr's mobile deposit disabled
  20. Level 2 complaint
  21. Overnight plastic card request
  22. ACH hold exception made
  23. Approved increase urgency request
  24. Expedite provisional credit denied