"I just needclarification"Waive orrefundFedex feeAdd/removestop and/oralert in XPApprovedincreaseurgencyrequestACH holdexceptiondeniedDeletependingmobiledepositSupervisoroverrideneededVisaDPSunlockSpeedPayunlockHGfeedbacksubmittedfor agentLevel 2complaintResetusernameto mbr#Supportdept. sentagent toHGAgenttestingheadsetPartialcheckreleaseACH holdexceptionmadeAgent onmute atstart ofcallMbr'smobiledepositdisabledKudoscall"I have aquickquestion."ExpediteprovisionalcreditdeniedCardblockremoved"I'mNew"Overnightplasticcardrequest"I just needclarification"Waive orrefundFedex feeAdd/removestop and/oralert in XPApprovedincreaseurgencyrequestACH holdexceptiondeniedDeletependingmobiledepositSupervisoroverrideneededVisaDPSunlockSpeedPayunlockHGfeedbacksubmittedfor agentLevel 2complaintResetusernameto mbr#Supportdept. sentagent toHGAgenttestingheadsetPartialcheckreleaseACH holdexceptionmadeAgent onmute atstart ofcallMbr'smobiledepositdisabledKudoscall"I have aquickquestion."ExpediteprovisionalcreditdeniedCardblockremoved"I'mNew"Overnightplasticcardrequest

HG BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I just need clarification"
  2. Waive or refund Fedex fee
  3. Add/remove stop and/or alert in XP
  4. Approved increase urgency request
  5. ACH hold exception denied
  6. Delete pending mobile deposit
  7. Supervisor override needed
  8. Visa DPS unlock
  9. Speed Pay unlock
  10. HG feedback submitted for agent
  11. Level 2 complaint
  12. Reset username to mbr#
  13. Support dept. sent agent to HG
  14. Agent testing headset
  15. Partial check release
  16. ACH hold exception made
  17. Agent on mute at start of call
  18. Mbr's mobile deposit disabled
  19. Kudos call
  20. "I have a quick question."
  21. Expedite provisional credit denied
  22. Card block removed
  23. "I'm New"
  24. Overnight plastic card request