EvaAutopilotErrorCall # OnBack ofID CardPayerSystemIssueIncorrectInfoAllGoodTechnicalIssueIVRUnableto LocatePNROE:Q&PConcernTermedPlanAgentRefusedAIMissingInfoChangePhoneNumberPayerTPARefusalOE:UQ/IAEscalationNeededWill NotReverifyBenefitsPayerUOHInactiveProviderUnreliableAgentAgentUnableto LocateIncorrectTransferOE:IncorrectPromptSelectedNoBenefitsEvaAutopilotErrorCall # OnBack ofID CardPayerSystemIssueIncorrectInfoAllGoodTechnicalIssueIVRUnableto LocatePNROE:Q&PConcernTermedPlanAgentRefusedAIMissingInfoChangePhoneNumberPayerTPARefusalOE:UQ/IAEscalationNeededWill NotReverifyBenefitsPayerUOHInactiveProviderUnreliableAgentAgentUnableto LocateIncorrectTransferOE:IncorrectPromptSelectedNoBenefits

Process Tasks - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Eva Autopilot Error
  2. Call # On Back of ID Card
  3. Payer System Issue
  4. Incorrect Info
  5. All Good
  6. Technical Issue
  7. IVR Unable to Locate
  8. PNR
  9. OE: Q&P Concern
  10. Termed Plan
  11. Agent Refused AI
  12. Missing Info
  13. Change Phone Number
  14. Payer TPA Refusal
  15. OE: UQ/IA
  16. Escalation Needed
  17. Will Not Reverify Benefits
  18. Payer UOH
  19. Inactive Provider
  20. Unreliable Agent
  21. Agent Unable to Locate
  22. Incorrect Transfer
  23. OE: Incorrect Prompt Selected
  24. No Benefits