Receive customer call ________ Request acct number ________ Contact info change ________ Refer to Collections ________ Customer move-out ________ Meter leaking ________ Explanation of bill ________ Copy of bill ________ Balance inquiry ________ Speak to Supervisor ________ Service line leak ________ High bill ________ Late fee adj request ________ Possible Main break ________ Check for leaks ________ Refer to customer portal ________ Installment plan ________ Leak adj request ________ TAF received ________ Duplicate bill request ________ Customer move-in ________ Turn on/off (repairs) ________ Need to make payment ________ Remove name from bill ________ Receive customer call ________ Request acct number ________ Contact info change ________ Refer to Collections ________ Customer move-out ________ Meter leaking ________ Explanation of bill ________ Copy of bill ________ Balance inquiry ________ Speak to Supervisor ________ Service line leak ________ High bill ________ Late fee adj request ________ Possible Main break ________ Check for leaks ________ Refer to customer portal ________ Installment plan ________ Leak adj request ________ TAF received ________ Duplicate bill request ________ Customer move-in ________ Turn on/off (repairs) ________ Need to make payment ________ Remove name from bill ________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Receive
customer call
________
Request acct number
________
Contact info change
________
Refer to
Collections
________
Customer
move-out
________
Meter leaking
________
Explanation of bill
________
Copy of bill
________
Balance inquiry
________
Speak to Supervisor
________
Service line leak ________
High bill
________
Late fee adj request
________
Possible Main break
________
Check for leaks
________
Refer to customer portal
________
Installment plan
________
Leak adj request
________
TAF received
________
Duplicate bill request
________
Customer
move-in
________
Turn on/off (repairs)
________
Need to make payment
________
Remove name from bill
________