Refer toCollectionsNeed tomakepaymentServicelineleakPossibleMainbreakTAFreceivedReceivecustomercallCheckforleaksCopyof billSpeak toSupervisorHighbillRequestacctnumberRefer tocustomerportalMeterleakingLatefee adjrequestContactinfochangeCustomermove-inExplanationof billLeakadjrequestBalanceinquiryDuplicatebillrequestInstallmentplanCustomermove-outTurnon/off(repairs)Removenamefrom billRefer toCollectionsNeed tomakepaymentServicelineleakPossibleMainbreakTAFreceivedReceivecustomercallCheckforleaksCopyof billSpeak toSupervisorHighbillRequestacctnumberRefer tocustomerportalMeterleakingLatefee adjrequestContactinfochangeCustomermove-inExplanationof billLeakadjrequestBalanceinquiryDuplicatebillrequestInstallmentplanCustomermove-outTurnon/off(repairs)Removenamefrom bill

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refer to Collections
  2. Need to make payment
  3. Service line leak
  4. Possible Main break
  5. TAF received
  6. Receive customer call
  7. Check for leaks
  8. Copy of bill
  9. Speak to Supervisor
  10. High bill
  11. Request acct number
  12. Refer to customer portal
  13. Meter leaking
  14. Late fee adj request
  15. Contact info change
  16. Customer move-in
  17. Explanation of bill
  18. Leak adj request
  19. Balance inquiry
  20. Duplicate bill request
  21. Installment plan
  22. Customer move-out
  23. Turn on/off (repairs)
  24. Remove name from bill