Turnon/off(repairs)InstallmentplanRequestacctnumberReceivecustomercallRefer toCollectionsServicelineleakMeterleakingSpeak toSupervisorNeed tomakepaymentCustomermove-outLeakadjrequestExplanationof billRefer tocustomerportalLatefee adjrequestTAFreceivedPossibleMainbreakCheckforleaksDuplicatebillrequestHighbillCustomermove-inBalanceinquiryRemovenamefrom billCopyof billContactinfochangeTurnon/off(repairs)InstallmentplanRequestacctnumberReceivecustomercallRefer toCollectionsServicelineleakMeterleakingSpeak toSupervisorNeed tomakepaymentCustomermove-outLeakadjrequestExplanationof billRefer tocustomerportalLatefee adjrequestTAFreceivedPossibleMainbreakCheckforleaksDuplicatebillrequestHighbillCustomermove-inBalanceinquiryRemovenamefrom billCopyof billContactinfochange

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turn on/off (repairs)
  2. Installment plan
  3. Request acct number
  4. Receive customer call
  5. Refer to Collections
  6. Service line leak
  7. Meter leaking
  8. Speak to Supervisor
  9. Need to make payment
  10. Customer move-out
  11. Leak adj request
  12. Explanation of bill
  13. Refer to customer portal
  14. Late fee adj request
  15. TAF received
  16. Possible Main break
  17. Check for leaks
  18. Duplicate bill request
  19. High bill
  20. Customer move-in
  21. Balance inquiry
  22. Remove name from bill
  23. Copy of bill
  24. Contact info change