Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Copy of bill
2. Refer to customer portal
3. Remove name from bill
4. Customer move-out
5. Refer to Collections
6. Balance inquiry
7. Explanation of bill
8. Installment plan
9. Possible Main break
10. Late fee adj request
11. Need to make payment
12. Duplicate bill request
13. TAF received
14. Leak adj request
15. Request acct number
16. Customer move-in
17. High bill
18. Speak to Supervisor
19. Receive customer call
20. Service line leak
21. Check for leaks
22. Contact info change
23. Meter leaking
24. Turn on/off (repairs)