Removenamefrom billServicelineleakLatefee adjrequestRefer toCollectionsSpeak toSupervisorHighbillContactinfochangeMeterleakingReceivecustomercallNeed tomakepaymentPossibleMainbreakCopyof billRefer tocustomerportalCustomermove-outTAFreceivedCheckforleaksTurnon/off(repairs)Explanationof billInstallmentplanDuplicatebillrequestBalanceinquiryRequestacctnumberLeakadjrequestCustomermove-inRemovenamefrom billServicelineleakLatefee adjrequestRefer toCollectionsSpeak toSupervisorHighbillContactinfochangeMeterleakingReceivecustomercallNeed tomakepaymentPossibleMainbreakCopyof billRefer tocustomerportalCustomermove-outTAFreceivedCheckforleaksTurnon/off(repairs)Explanationof billInstallmentplanDuplicatebillrequestBalanceinquiryRequestacctnumberLeakadjrequestCustomermove-in

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Remove name from bill
  2. Service line leak
  3. Late fee adj request
  4. Refer to Collections
  5. Speak to Supervisor
  6. High bill
  7. Contact info change
  8. Meter leaking
  9. Receive customer call
  10. Need to make payment
  11. Possible Main break
  12. Copy of bill
  13. Refer to customer portal
  14. Customer move-out
  15. TAF received
  16. Check for leaks
  17. Turn on/off (repairs)
  18. Explanation of bill
  19. Installment plan
  20. Duplicate bill request
  21. Balance inquiry
  22. Request acct number
  23. Leak adj request
  24. Customer move-in