Speak toSupervisorLeakadjrequestReceivecustomercallCustomermove-outHighbillCheckforleaksMeterleakingContactinfochangeTurnon/off(repairs)Refer toCollectionsDuplicatebillrequestCustomermove-inInstallmentplanNeed tomakepaymentBalanceinquiryRemovenamefrom billServicelineleakRefer tocustomerportalPossibleMainbreakExplanationof billCopyof billTAFreceivedLatefee adjrequestRequestacctnumberSpeak toSupervisorLeakadjrequestReceivecustomercallCustomermove-outHighbillCheckforleaksMeterleakingContactinfochangeTurnon/off(repairs)Refer toCollectionsDuplicatebillrequestCustomermove-inInstallmentplanNeed tomakepaymentBalanceinquiryRemovenamefrom billServicelineleakRefer tocustomerportalPossibleMainbreakExplanationof billCopyof billTAFreceivedLatefee adjrequestRequestacctnumber

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speak to Supervisor
  2. Leak adj request
  3. Receive customer call
  4. Customer move-out
  5. High bill
  6. Check for leaks
  7. Meter leaking
  8. Contact info change
  9. Turn on/off (repairs)
  10. Refer to Collections
  11. Duplicate bill request
  12. Customer move-in
  13. Installment plan
  14. Need to make payment
  15. Balance inquiry
  16. Remove name from bill
  17. Service line leak
  18. Refer to customer portal
  19. Possible Main break
  20. Explanation of bill
  21. Copy of bill
  22. TAF received
  23. Late fee adj request
  24. Request acct number