InstallmentplanNeed tomakepaymentTAFreceivedSpeak toSupervisorDuplicatebillrequestCustomermove-outExplanationof billCopyof billTurnon/off(repairs)ReceivecustomercallLeakadjrequestPossibleMainbreakMeterleakingRemovenamefrom billContactinfochangeLatefee adjrequestCustomermove-inCheckforleaksRequestacctnumberHighbillBalanceinquiryRefer toCollectionsRefer tocustomerportalServicelineleakInstallmentplanNeed tomakepaymentTAFreceivedSpeak toSupervisorDuplicatebillrequestCustomermove-outExplanationof billCopyof billTurnon/off(repairs)ReceivecustomercallLeakadjrequestPossibleMainbreakMeterleakingRemovenamefrom billContactinfochangeLatefee adjrequestCustomermove-inCheckforleaksRequestacctnumberHighbillBalanceinquiryRefer toCollectionsRefer tocustomerportalServicelineleak

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Installment plan
  2. Need to make payment
  3. TAF received
  4. Speak to Supervisor
  5. Duplicate bill request
  6. Customer move-out
  7. Explanation of bill
  8. Copy of bill
  9. Turn on/off (repairs)
  10. Receive customer call
  11. Leak adj request
  12. Possible Main break
  13. Meter leaking
  14. Remove name from bill
  15. Contact info change
  16. Late fee adj request
  17. Customer move-in
  18. Check for leaks
  19. Request acct number
  20. High bill
  21. Balance inquiry
  22. Refer to Collections
  23. Refer to customer portal
  24. Service line leak