Turnon/off(repairs)ServicelineleakRequestacctnumberRefer toCollectionsReceivecustomercallRefer tocustomerportalCustomermove-inMeterleakingDuplicatebillrequestBalanceinquiryExplanationof billLeakadjrequestSpeak toSupervisorCheckforleaksContactinfochangeRemovenamefrom billCustomermove-outInstallmentplanLatefee adjrequestCopyof billTAFreceivedPossibleMainbreakHighbillNeed tomakepaymentTurnon/off(repairs)ServicelineleakRequestacctnumberRefer toCollectionsReceivecustomercallRefer tocustomerportalCustomermove-inMeterleakingDuplicatebillrequestBalanceinquiryExplanationof billLeakadjrequestSpeak toSupervisorCheckforleaksContactinfochangeRemovenamefrom billCustomermove-outInstallmentplanLatefee adjrequestCopyof billTAFreceivedPossibleMainbreakHighbillNeed tomakepayment

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turn on/off (repairs)
  2. Service line leak
  3. Request acct number
  4. Refer to Collections
  5. Receive customer call
  6. Refer to customer portal
  7. Customer move-in
  8. Meter leaking
  9. Duplicate bill request
  10. Balance inquiry
  11. Explanation of bill
  12. Leak adj request
  13. Speak to Supervisor
  14. Check for leaks
  15. Contact info change
  16. Remove name from bill
  17. Customer move-out
  18. Installment plan
  19. Late fee adj request
  20. Copy of bill
  21. TAF received
  22. Possible Main break
  23. High bill
  24. Need to make payment