Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Request acct number
2. High bill
3. Possible Main break
4. Customer move-out
5. Explanation of bill
6. Contact info change
7. Refer to Collections
8. Copy of bill
9. Duplicate bill request
10. Receive customer call
11. Meter leaking
12. TAF received
13. Late fee adj request
14. Leak adj request
15. Installment plan
16. Customer move-in
17. Check for leaks
18. Turn on/off (repairs)
19. Need to make payment
20. Balance inquiry
21. Speak to Supervisor
22. Refer to customer portal
23. Remove name from bill
24. Service line leak