Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. TAF received
2. Explanation of bill
3. Speak to Supervisor
4. Refer to customer portal
5. High bill
6. Need to make payment
7. Check for leaks
8. Remove name from bill
9. Meter leaking
10. Installment plan
11. Request acct number
12. Contact info change
13. Receive customer call
14. Leak adj request
15. Late fee adj request
16. Duplicate bill request
17. Service line leak
18. Balance inquiry
19. Possible Main break
20. Customer move-out
21. Copy of bill
22. Turn on/off (repairs)
23. Customer move-in
24. Refer to Collections