HighbillTurnon/off(repairs)BalanceinquiryRefer toCollectionsTAFreceivedCustomermove-inPossibleMainbreakLeakadjrequestCopyof billReceivecustomercallRefer tocustomerportalCustomermove-outRequestacctnumberServicelineleakRemovenamefrom billMeterleakingContactinfochangeInstallmentplanNeed tomakepaymentCheckforleaksExplanationof billSpeak toSupervisorDuplicatebillrequestLatefee adjrequestHighbillTurnon/off(repairs)BalanceinquiryRefer toCollectionsTAFreceivedCustomermove-inPossibleMainbreakLeakadjrequestCopyof billReceivecustomercallRefer tocustomerportalCustomermove-outRequestacctnumberServicelineleakRemovenamefrom billMeterleakingContactinfochangeInstallmentplanNeed tomakepaymentCheckforleaksExplanationof billSpeak toSupervisorDuplicatebillrequestLatefee adjrequest

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. High bill
  2. Turn on/off (repairs)
  3. Balance inquiry
  4. Refer to Collections
  5. TAF received
  6. Customer move-in
  7. Possible Main break
  8. Leak adj request
  9. Copy of bill
  10. Receive customer call
  11. Refer to customer portal
  12. Customer move-out
  13. Request acct number
  14. Service line leak
  15. Remove name from bill
  16. Meter leaking
  17. Contact info change
  18. Installment plan
  19. Need to make payment
  20. Check for leaks
  21. Explanation of bill
  22. Speak to Supervisor
  23. Duplicate bill request
  24. Late fee adj request