Refer toCollectionsTurnon/off(repairs)HighbillDuplicatebillrequestLeakadjrequestSpeak toSupervisorRefer tocustomerportalCustomermove-inTAFreceivedServicelineleakPossibleMainbreakRequestacctnumberContactinfochangeRemovenamefrom billCheckforleaksCopyof billInstallmentplanCustomermove-outNeed tomakepaymentReceivecustomercallLatefee adjrequestBalanceinquiryExplanationof billMeterleakingRefer toCollectionsTurnon/off(repairs)HighbillDuplicatebillrequestLeakadjrequestSpeak toSupervisorRefer tocustomerportalCustomermove-inTAFreceivedServicelineleakPossibleMainbreakRequestacctnumberContactinfochangeRemovenamefrom billCheckforleaksCopyof billInstallmentplanCustomermove-outNeed tomakepaymentReceivecustomercallLatefee adjrequestBalanceinquiryExplanationof billMeterleaking

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refer to Collections
  2. Turn on/off (repairs)
  3. High bill
  4. Duplicate bill request
  5. Leak adj request
  6. Speak to Supervisor
  7. Refer to customer portal
  8. Customer move-in
  9. TAF received
  10. Service line leak
  11. Possible Main break
  12. Request acct number
  13. Contact info change
  14. Remove name from bill
  15. Check for leaks
  16. Copy of bill
  17. Installment plan
  18. Customer move-out
  19. Need to make payment
  20. Receive customer call
  21. Late fee adj request
  22. Balance inquiry
  23. Explanation of bill
  24. Meter leaking