TAFreceivedCustomermove-inCopyof billHighbillCheckforleaksDuplicatebillrequestSpeak toSupervisorTurnon/off(repairs)ServicelineleakPossibleMainbreakRemovenamefrom billRefer tocustomerportalInstallmentplanLatefee adjrequestNeed tomakepaymentMeterleakingContactinfochangeReceivecustomercallCustomermove-outExplanationof billRefer toCollectionsLeakadjrequestRequestacctnumberBalanceinquiryTAFreceivedCustomermove-inCopyof billHighbillCheckforleaksDuplicatebillrequestSpeak toSupervisorTurnon/off(repairs)ServicelineleakPossibleMainbreakRemovenamefrom billRefer tocustomerportalInstallmentplanLatefee adjrequestNeed tomakepaymentMeterleakingContactinfochangeReceivecustomercallCustomermove-outExplanationof billRefer toCollectionsLeakadjrequestRequestacctnumberBalanceinquiry

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TAF received
  2. Customer move-in
  3. Copy of bill
  4. High bill
  5. Check for leaks
  6. Duplicate bill request
  7. Speak to Supervisor
  8. Turn on/off (repairs)
  9. Service line leak
  10. Possible Main break
  11. Remove name from bill
  12. Refer to customer portal
  13. Installment plan
  14. Late fee adj request
  15. Need to make payment
  16. Meter leaking
  17. Contact info change
  18. Receive customer call
  19. Customer move-out
  20. Explanation of bill
  21. Refer to Collections
  22. Leak adj request
  23. Request acct number
  24. Balance inquiry