ContactinfochangeRequestacctnumberTAFreceivedSpeak toSupervisorMeterleakingExplanationof billServicelineleakDuplicatebillrequestLatefee adjrequestPossibleMainbreakRefer tocustomerportalCopyof billInstallmentplanCustomermove-outCheckforleaksBalanceinquiryCustomermove-inReceivecustomercallRemovenamefrom billHighbillTurnon/off(repairs)Need tomakepaymentRefer toCollectionsLeakadjrequestContactinfochangeRequestacctnumberTAFreceivedSpeak toSupervisorMeterleakingExplanationof billServicelineleakDuplicatebillrequestLatefee adjrequestPossibleMainbreakRefer tocustomerportalCopyof billInstallmentplanCustomermove-outCheckforleaksBalanceinquiryCustomermove-inReceivecustomercallRemovenamefrom billHighbillTurnon/off(repairs)Need tomakepaymentRefer toCollectionsLeakadjrequest

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Contact info change
  2. Request acct number
  3. TAF received
  4. Speak to Supervisor
  5. Meter leaking
  6. Explanation of bill
  7. Service line leak
  8. Duplicate bill request
  9. Late fee adj request
  10. Possible Main break
  11. Refer to customer portal
  12. Copy of bill
  13. Installment plan
  14. Customer move-out
  15. Check for leaks
  16. Balance inquiry
  17. Customer move-in
  18. Receive customer call
  19. Remove name from bill
  20. High bill
  21. Turn on/off (repairs)
  22. Need to make payment
  23. Refer to Collections
  24. Leak adj request