ServicelineleakLatefee adjrequestMeterleakingSpeak toSupervisorDuplicatebillrequestPossibleMainbreakCheckforleaksTAFreceivedRefer tocustomerportalNeed tomakepaymentReceivecustomercallContactinfochangeRequestacctnumberCopyof billCustomermove-outExplanationof billHighbillBalanceinquiryTurnon/off(repairs)InstallmentplanRemovenamefrom billRefer toCollectionsLeakadjrequestCustomermove-inServicelineleakLatefee adjrequestMeterleakingSpeak toSupervisorDuplicatebillrequestPossibleMainbreakCheckforleaksTAFreceivedRefer tocustomerportalNeed tomakepaymentReceivecustomercallContactinfochangeRequestacctnumberCopyof billCustomermove-outExplanationof billHighbillBalanceinquiryTurnon/off(repairs)InstallmentplanRemovenamefrom billRefer toCollectionsLeakadjrequestCustomermove-in

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service line leak
  2. Late fee adj request
  3. Meter leaking
  4. Speak to Supervisor
  5. Duplicate bill request
  6. Possible Main break
  7. Check for leaks
  8. TAF received
  9. Refer to customer portal
  10. Need to make payment
  11. Receive customer call
  12. Contact info change
  13. Request acct number
  14. Copy of bill
  15. Customer move-out
  16. Explanation of bill
  17. High bill
  18. Balance inquiry
  19. Turn on/off (repairs)
  20. Installment plan
  21. Remove name from bill
  22. Refer to Collections
  23. Leak adj request
  24. Customer move-in