Removenamefrom billTurnon/off(repairs)Customermove-outCheckforleaksCopyof billBalanceinquiryInstallmentplanRefer toCollectionsRefer tocustomerportalReceivecustomercallTAFreceivedExplanationof billNeed tomakepaymentCustomermove-inLeakadjrequestHighbillContactinfochangePossibleMainbreakSpeak toSupervisorMeterleakingServicelineleakLatefee adjrequestDuplicatebillrequestRequestacctnumberRemovenamefrom billTurnon/off(repairs)Customermove-outCheckforleaksCopyof billBalanceinquiryInstallmentplanRefer toCollectionsRefer tocustomerportalReceivecustomercallTAFreceivedExplanationof billNeed tomakepaymentCustomermove-inLeakadjrequestHighbillContactinfochangePossibleMainbreakSpeak toSupervisorMeterleakingServicelineleakLatefee adjrequestDuplicatebillrequestRequestacctnumber

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Remove name from bill
  2. Turn on/off (repairs)
  3. Customer move-out
  4. Check for leaks
  5. Copy of bill
  6. Balance inquiry
  7. Installment plan
  8. Refer to Collections
  9. Refer to customer portal
  10. Receive customer call
  11. TAF received
  12. Explanation of bill
  13. Need to make payment
  14. Customer move-in
  15. Leak adj request
  16. High bill
  17. Contact info change
  18. Possible Main break
  19. Speak to Supervisor
  20. Meter leaking
  21. Service line leak
  22. Late fee adj request
  23. Duplicate bill request
  24. Request acct number