Copyof billCustomermove-inLatefee adjrequestSpeak toSupervisorRemovenamefrom billTAFreceivedRefer toCollectionsExplanationof billServicelineleakCheckforleaksLeakadjrequestTurnon/off(repairs)Need tomakepaymentRequestacctnumberHighbillMeterleakingDuplicatebillrequestReceivecustomercallCustomermove-outPossibleMainbreakBalanceinquiryInstallmentplanRefer tocustomerportalContactinfochangeCopyof billCustomermove-inLatefee adjrequestSpeak toSupervisorRemovenamefrom billTAFreceivedRefer toCollectionsExplanationof billServicelineleakCheckforleaksLeakadjrequestTurnon/off(repairs)Need tomakepaymentRequestacctnumberHighbillMeterleakingDuplicatebillrequestReceivecustomercallCustomermove-outPossibleMainbreakBalanceinquiryInstallmentplanRefer tocustomerportalContactinfochange

Customer Service Week 2016! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Copy of bill
  2. Customer move-in
  3. Late fee adj request
  4. Speak to Supervisor
  5. Remove name from bill
  6. TAF received
  7. Refer to Collections
  8. Explanation of bill
  9. Service line leak
  10. Check for leaks
  11. Leak adj request
  12. Turn on/off (repairs)
  13. Need to make payment
  14. Request acct number
  15. High bill
  16. Meter leaking
  17. Duplicate bill request
  18. Receive customer call
  19. Customer move-out
  20. Possible Main break
  21. Balance inquiry
  22. Installment plan
  23. Refer to customer portal
  24. Contact info change